Food and Beverage Manager at Coinbox Limited

Job Summary

• The Food and Beverage (F&B) Manager is responsible for directing, coordinating, and supervising all food and beverage operations within the hotel to ensure exceptional guest experiences, profitability, and compliance with quality standards. The ideal candidate will possess strong leadership, financial management and customer service skills, with the ability to uphold the hotel’s brand standards and deliver excellence consistently.

Key Responsibilities

• Oversee the daily operations of all F&B outlets, including restaurant, bar, lounge, and room service.
• Ensure all food and beverage activities align with the hotel’s operational and service standards.
• Collaborate closely with the Executive Chef and kitchen team to maintain menu quality, presentation, and cost control.
• Conduct routine inspections to ensure hygiene, safety, and sanitation compliance per NAFDAC and Federal Ministry of Health standards.
• Monitor sales performance, food cost, beverage cost, and inventory control.
• Implement cost-saving measures without compromising service quality.
• Oversee vendor relationships and negotiate supply contracts in line with hotel procurement policies.
• Maintain high levels of guest satisfaction by monitoring feedback and resolving complaints promptly.
• Ensure all F&B staff deliver courteous, efficient, and professional service always.
• Recruit, train, and supervise restaurant, bar, and service staff.
• Monitor staff performance, enforce grooming standards, and promote a culture of accountability and teamwork.
• Oversee proper record-keeping and documentation required by health authorities.
• Implement best practices in occupational health and safety for all F&B areas.

Qualifications and Experience

• Minimum of a BSc. or HND in Hospitality Management, Hotel Administration, Food Service Management, or related field.
• Minimum of 2 years experience in food and beverage management.
• Strong financial management and budgeting skills.
• Proficiency in hotel management software (e.g., Opera, Micros, or POS systems).
• Excellent leadership, communication, and interpersonal skills.
• In-depth understanding of Nigerian hospitality standards and guest preferences.