Business Development Manager at Fort Knox Group

Responsibilities:

• Provide strategic leadership to drive overall business growth, profitability, and operational excellence.
• Oversee daily operations across all departments to ensure smooth workflow and achievement of business goals.
• Develop and implement business strategies, policies, and procedures aligned with the company’s vision.
• Manage budgets, financial performance, and cost control, ensuring efficient resource allocation.
• Lead, supervise, and mentor departmental heads, promoting a high-performance work environment.
• Monitor KPIs and operational metrics to track progress and enforce accountability.
• Ensure compliance with regulatory, legal, and company standards.
• Drive customer satisfaction by maintaining service quality and addressing escalated issues promptly.
• Identify business opportunities and lead initiatives for market expansion or process improvement.
• Coordinate recruitment, training, and performance management for key roles and teams.
• Manage vendor and stakeholder relationships, ensuring strong collaboration and value delivery.
• Prepare and present reports to executive management or board members.
• Ensure workplace safety, risk management, and operational continuity

Qualifications:

• Bachelor\'s degree or Higher National Diploma.
• Minimum of 6 years working experience in Franchising and Investment, Business Development or a similar role.
• Good knowledge of new site identification and selection is required

Skills Required:

• Excellent verbal and written communication skills.
• Analytical, versatile and strong knowledge of the economy.
• Strong negotiation skills.
• Great networking and corporate marketing skills.
• Excellent organizing skills and ability to multitask.
• Tech Savvy and Proficiency in Microsoft Office Applications.
• Excellent Customer Service experience.