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  • Posted: Jan 8, 2015
    Deadline: Jan 12, 2015
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    The Lilygate offers a new vision on luxury with 74 rooms including 6 suites and a full range of facilities and provides redefined service to its guests. With conference facilities, restaurant, bar, swimming-pool, gym and free Wi-Fi it is the ideal location for work and relaxation.
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    Food and Beverage / Banquet Supervisor

    Position Summary

    • To supervise all phases of all type of banquet functions, Coordinate activity on a daily basis. Banquet supervisor should also oversee banquet event and ensure that all service standards, departmental policies are followed by banquet staffs. Act as a single point of contact with the banquet host during the banquet function.

    Duties and Responsibilities

    • Meet and greet clients.
    • Oversee catered functions, in house and off site.
    • Responsible for making the function space visually appealing and presenting the menu offering for the event.
    • Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas.
    • Responsible for the proper usage and good working order of all equipment, furniture and fixtures in the Banquet and Catering Section in the shift assigned.
    • Responsible for consistently implementing the service standards and operating procedures in the banquet and Catering service.
    • Provide excellent customer service and ensure customer needs are met.
    • Provide unique and creative ideas to enhance meetings & group experience.
    • Should posses in depth Knowledge of Food and Beverage preparation and presentation.
    • Supervise events and team members throughout service.
    • Guide the Banquet servers in set up of tables and place settings.
    • Be familiar with all current and upcoming event details.
    • Resolve staff and customer concerns quickly and efficiently.
    • Co-ordinate with the Kitchen and housekeeping department.
    • Should be able to work under pressure and also work in long or break shifts.
    • Scheduling of banquet staff, prepare weekly duty chart to correspond with banquet functions and manage labour for monthly.
    • Assist the Banquet Manager with scheduling, training and performance management.
    • Assist and support the Conference Services Manager to provide excellent guest service
    • Organize Transportation of food and equipment to offsite catering events.
    • Should have experience in operating sales and catering software’s like Opera S&M, Protel Banquet, Delphi etc.
    • Should have experience in operating POS (point of sales) Software’s.
    • Responsible for monthly inventory, consumption spreadsheet and banquet staff labours.
    • Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment for functions assigned.
    • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
    • Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
    • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

    Prerequisites

    • Education: Degree or three years Diploma in hotel Management or equivalent, Good MS office skills.
    • Experience: Previous experience in similar Job role or minimum 4 years experience as Banquet Captain. Experience in Hotel management software and Point of sale software (MICROS).

    Method of Application

    Interested and qualified candidates should send their CV's to: kehinde.badmus@lilygatelagos.com

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