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a. Hotel fire procedures b. Crisis management system c. First Aid procedures d. Health and safety policy procedures d. Hotel security procedures e. Hotel product knowledge F. Hotel standard manuals Hotel environmental procedures
PERSONAL REQUISITE
Personal appearance:
The uniform should be worn with pride and dignity. The uniform must be kept clean, tidy and well maintained. Any careless use, wilfully or negligently, will be the sole responsibility of the employee, which will have to cover all expenses related to the repair/ replacement or additional cleaning outside the regular one. The personal appearance according to the Hotel standard must be adhered to at all times.
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