Job Opportunities at Rembrandt Global Solutions

Job Description

• The Quality Assurance Manager will design and implement policies and procedures to ensure that quality standards are met across all RGS products/services.

Key Responsibilities

• Introduce and adopt world-class standards and practices for the Quality Assurance function.
• Develop a Quality Assurance roadmap for the company, and a proactive operational management for QA activities and deliverables.
• Plan, direct and coordinate all the Quality Assurance activities of the company.
• Manage relationships with all RGS content providers and ensure timely receipt of content.
• Maintain status update on all content review, submission and development.
• Manage invoicing and payment processes for all content providers.
• Identify, source and engage competent content providers when needed for all RGS mobile content.
• Work with content providers in developing content syllabus for all RGS mobile content by providing direction on preferred content focus.
• Supervise and ensure the review of all RGS mobile content in line with established standard, and provide report on all mobile services performance.
• Ensure prompt escalation and resolution of any anomaly with service revenue.
• Co-ordinate and monitor digital user experience testing activities. Ensure the prompt escalation and resolution of any issues observed.
• Co-ordinate and monitor all RGS customer relations management activities.
• Lead, direct and supervise the work of subordinates.
• Identify training needs of subordinates and liaise with the HR unit to implement agreed training schedules for all staff in the unit.
• Attend and facilitate training and other employee development programs as may be required from time to time.

Knowledge/Skills/Ability

• Excellent knowledge of spoken & written English.
• Good knowledge of French Language
• Attention to detail.
• Proficiency in MS Office applications, especially MS Excel.
• Sound relationship management skills.
• Sound interpersonal skills.
• Flair for creative writing.
• People and performance management skill.

Education and Experience:

• University Degree in English Language is mandatory.
• Master’s degree in English language is a plus.
• Minimum of 5 years work experience in a Quality Assurance managerial role, preferably from a telecom or digital content/services company.
• Ability to read and write French language fluently is a plus.

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Job Description

• The Finance Manager will aid business planning and decision-making tasks by providing appropriate financial advice and undertaking related finance and accounts administration.

Key Responsibilities

• Financial Planning: In conjunction with the management, coordinate financial planning, budgeting, procurement and investment activities for RGS and its subsidiaries, to ensure that all departments and organizations are fiscally sound and efficient.
• Budget Preparation: Collaborate with all functional heads to prepare annual financial budget, including operating and capital expenditure budgets for Rembrandt Global Solutions (RGS), Best Mobile and Cephas Jewelers.
• Ensure approved capital expenditure budgets are adhered to at all times.
• Budget Implementation: Implement, direct, and evaluate performance of operating budget periodically to ensure it is consistently profitable. Advice management monthly and ensure compliance on income and planned expenditure policies
• Financial Report: Ensure monthly preparation and reporting of management account, showing actual revenue projected for RGS and BML, balance sheet reconciliation, business performance analysis, financial recommendation and, advice for management in compliance with the company’s deadline.
• Investment: Identify two high yielding investment opportunities monthly and advise the MD appropriately. Follow through on all investments and safeguard the company’s interest while earning accrued returns as and when due.
• Salary & Payroll Administration: Manage the entire payroll process of the company including seamless computation of staff salary in line with the existing regulations.
• Cost Savings: Institute and implement cost-saving strategies that will ensure reduction in operational expenses, and present a monthly cost-saving report to the Managing Director.
• Tax Administration: Maintain and update withholding tax deduction registers for RGS and BML regularly. Ensure compliance and prepare all statutory returns, schedules of output VAT and WHT deduction by clients; follow up on collection of credit notes on same.
• Regulatory Compliance: Ensure compliance with all statutory and audit requirements as well as taxation and legislative requirements at all times. Ensure certificates for statutory payment made (Company tax, Land use charge, VAT, Education tax, etc.) are obtained as at when paid and properly documented for easy retrieval.
• Internal Control: Develop and institute an internal control/accounting policy that will greatly reduce cost, financial leakages and wastages.
• Records Control: Establish and implement effective accurate procedures for custody and control of assets, records, and securities of both RGS & BML; ensure safekeeping and easy retrieval of all financial records as at when needed.
• Finance Control: Analyze financial data for deficient controls, duplicated efforts, extravagance, fraud or non-compliance with laws, regulations and management policies. Ensure all noted errors are immediately reported to the Managing Director.
• Account Reconciliation: Conduct a monthly review and reconciliation of inter-company accounts, including reconciliation of all ledgers and sub-ledgers. Take remedial action to correct noted inconsistencies or refer such to the Managing Director.
• Continuous Improvement Process: Identify and implement continuous improvement strategies for the company’s financial policies and procedures to further strengthen and improve the company’s overall operation and effectiveness.
• Bank Reconciliation: Supervise daily/weekly/monthly reconciliation of all bank accounts for the company and take proactive measure to address noted variance. Prepare and submit reconciliation report weekly and monthly to the management for review and necessary action.
• Fixed Asset: Maintain and manage the Fixed Assets Register with strict adherence to fixed assets’ register procedure including prompt and regular update of the register as and when due.
• Relationship Management: Develop supportive/rewarding relationships with all banks and other financial institutions being used by the company.
• External Audit Structure: Relate with external auditors to ensure annual audited report is presented to the management latest by end of 1st quarter of the subsequent year.
• Communication: Communicate clearly and directly with assigned subordinates concerning performance expectations, productivity, and accountability. Ensure communication is ongoing, concise and well understood.
• Learning and Development: Identify training needs of subordinates and liaise with the HR unit to implement agreed training schedules for all staff in the unit. Attend and facilitate training and other employee development programs as may be required from time to time.

Knowledge/Skills/Ability:

• Strong financial analysis, reporting and management skill.
• Treasury and investment management skill.
• Strong leadership ability.
• Good communication and presentation skill.
• People and performance management skill.
• Ability to interpret financial reports for management decision.
• Fraud prevention, detection, & investigation skill.
• Strong negotiation skill.
• Team player.
• Strategic risk management skill.
• Good interpersonal relationship.
• Administrative & managerial competence.

Education and Experience

• Bachelor's Degree in Accounting.
• A minimum of 5 years work experience as a Finance Manager in a medium/large sized reputable company is required.
• Associate member of Association of Chartered Accountants (ACA) or similar professional certification.
• MBA degree will be an added advantage.

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Job Description

• The IT Administrator will be responsible for configuring, maintaining and, supporting the corporate IT hardware and software infrastructure.

Key Responsibilities

• Maintain network and servers to ensure there is little or no unscheduled downtime.
• Provide strong and effective data security, configure firewalls, and restricts file permissions.
• Provide hardware and software troubleshooting for Local/Wide Area Network.
• Research and resolve application problems.
• Monitor applications and performance.
• Protect the company's systems against external attacks from networks and viruses.
• Prepare and updates network documentation.
• Evaluate network hardware and software requirements and capabilities, submit change request, and perform updates.
• Define network plan to include budget, cost priority, and risk assessment.
• Develop and implement disaster recovery plans.
• Analyze, design, and develop IT infrastructure.
• Provide employee facing IT helpdesk support.
• Monitors nightly backups.
• Manage, configure, and issue mobile devices (mainly iPhones).
• Configure new IT hardware including laptops and desktops.
• Perform IT related employee onboarding and exit processes per standard operating procedures.
• Monitor monthly IT bills including mobile phones, and internet.
• Undertake any other tasks as may be assigned from time to time.

Education and Experience

• Bachelor's Degree in Computer Science, Computer Engineering, IT or other related fields.
• A minimum of 3 years’ work experience as a Windows System Administrator or related function.
• Microsoft MCSE certification.
• Experience in Windows server management is required.
• Certification in Network Security is considered a plus.

Knowledge/Skills/Ability:

• Expert knowledge and experience with Microsoft Windows Server (2003, 2008 R2 & 2012).
• Expert knowledge of Exchange 2003, 2010, 2013, and Office 365.
• Sound knowledge of migrations from On Premise Exchange to Office 365.
• Knowledge of Active Directory.
• Experience with Microsoft Lync.
• Experience with enterprise web security solutions and appliances.
• Experience with enterprise backup products (backup exec).
• Experience with SQL server database 2005/2008/2012 backup and restore operations.
• Knowledge of various antivirus softwares and other network/systems security apparatus.
• Experience with VMware and/or HyperV.
• Experience with Deltek product installation and configuration.
• Proficient in Microsoft Office Word, Excel, PowerPoint and, SharePoint.
• Excellent oral and written communications skills.

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Job Description

• The Reporting Specialist will develop frameworks and strategies for generating and delivering report to the company for business decisions.
• The role will also provide executive insight into the company’s business performance by ensuring that all data and reports are completed on a timely and accurate basis.

Key Responsibilities

• Create, maintain and enhance reporting template(s), and customize same as needed using reporting tools such as Excel and PowerPoint - expert level.
• Streamline existing reporting and analyses processes.
• Develop new reports or analyses to support specific requirements and ad hoc requests.
• Take ownership of managing internal ad hoc reporting, data analytics requests and various internal process improvement initiatives.
• Manage the Customer Service Operation to ensure effective request handling and compliance with operators’ SLA.
• Assist with tracking and troubleshooting inquiries/problems pertaining to the company’s customer service operations.
• Partner with business to define the corresponding business processes required in support of reporting.
• Work closely with users and/or clients to identify and specify data and reporting/analytics requirements. Create queries or reports to fulfill these requirements.
• Compile and distribute operational reports.
• Identify reporting discrepancies and report as necessary, following through to ensure they are remedied.

Knowledge/Skills/Ability:

• Professional knowledge of MS Excel.
• Strong presentation skill.
• Good interpersonal skills.
• Good SQL skill and data base knowledge is an added advantage.
• Effective communication skills - Verbal & Written.
• Strong with details, structured work, and processes.
• Result-driven orientation.
• Proficiency in other MS Office suites.
• Good relationship management skills.
• Willingness to work flexibly in response to changing organizational requirements.
• Understanding of, and ability to work with policies and procedures of an organization.

Education and Experience

• Minimum of first degree in Computer Science, Mathematics, Statistics, or related degrees.
• Three or more years of experience in data reporting in a Telecoms and VAS environment.
• Strong competency and comfort with developing reports and analyzing large sets of data.
• Experience in knowledge of data warehousing and Cloud concepts.
• Ability to work independently with minimal supervision.
• Certified Big Data Management is a plus.

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Job description

• The Senior Accounts Officer will assist in business planning and decision-making tasks by undertaking operational accounting functions including management accounting, preparations of accounting, financial and other statutory reports

Key Responsibilities
Financial Planning:

• Assist the Finance Manager with the management, coordination of financial planning, budgeting, procurement
• and investment activities for RGS and its subsidiaries to ensure that all departments and organizations are fiscally sound and efficient

Budget Preparation:

• Collaborate with the Finance Manager to prepare annual financial budget, including operating and capital expenditure budgets, for Rembrandt Global Solutions (RGS), Best Mobile and Cephas Jewelers.
• Ensure approved capital expenditure budgets are adhered to at all times.

Budget Implementation:

• Assist with the implementation of the operating budget to ensure its optimal performance. Advice on any variation as and when noticed.

Financial Report:

• Assist the Finance Manager in the monthly preparation and reporting of management account showing the actual revenue projected for RGS and BML, balance sheet reconciliation, business performance analysis, financial recommendation, and advice for management in compliance with the company’s deadline.

Tax Administration:

• Maintain and regularly update withholding tax deduction registers for RGS and BML. Ensure compliance and prepare all statutory returns, schedules of output VAT and WHT deduction by clients; follow up on collection of credit notes on same.

Regulatory Compliance:

• Ensure compliance with all statutory and audit requirements as well as all taxation and legislative requirements at all times. Ensure certificates for statutory payment made (Company tax, Land use charge, VAT, Education tax, etc.) are obtained as at when paid and well documented for easy retrieval.

Internal Control:

• Assist the Finance Manager to develop and institute an internal control/accounting policy that will greatly reduce cost, financial leakages and wastages.

Records Control:

• Establish and implement effective and accurate procedures for custody and control of assets, records, and securities of RGS & BML; ensure safekeeping and easy retrieval of all financial records as at when needed.

Finance Control:

• Assist the Finance Manager in analyzing financial data for deficient controls, duplicated efforts, extravagance, fraud, or non-compliance with laws, regulations, and management policies. Ensure all noted errors are reported immediately to the Finance Manager.

Account Reconciliation:

• Assist the Finance Manager to conduct a monthly review and reconciliation of inter-company accounts including reconciliation of all ledgers and sub-ledgers. Take remedial action to correct noted inconsistencies or refer such to the Finance Manager.

Salary & Payroll Administration:

• Assist the Finance Manager with management of the entire payroll process of the company including seamless computation of staff salary in line with the existing regulations.

Continuous Improvement Process:

• Identify and implement continuous improvement strategies for the company’s financial policies and procedures to further strengthen and improve the company’s overall operation and effectiveness.

Bank Reconciliation:

• Undertake daily/weekly/monthly reconciliation of all bank accounts for the company and take proactive measure to address noted variance. Prepare and submit weekly and monthly reconciliation report to the management for review and necessary action.

Fixed Asset:

• Maintain and manage the Fixed Assets Register with strict adherence to “fixed assets register procedure”. Monitor and ensure prompt and regular update of the register as and when due.

External Audit Structure:

• Assist the Finance Manager to ensure annual audited report is presented to the management latest by end of the 1st quarter of the subsequent year.
• Undertake any other tasks as may be assigned from time to time.

Education & Experience

• Bachelor’s Degree in Accounting
• A minimum of 4 years work experience as a Finance Executive in a medium or large sized reputable company is essential.
• Associate member of Association of Chartered Accountants (ACA) or similar professional certification.
• MBA degree will be an added advantage

Knowledge/Skills/Ability

• Good financial analysis, reporting and management skill.
• Good communication and presentation skill.
• Ability to interpret financial reports for management decision.
• Good negotiation skill.
• Team player.
• Strategic risk management Skill.
• Good interpersonal relationship.
• Administrative & supervisory ability.