New Job Placements at Airtel Nigeria

Job description

The successful candidate will be responsible for the management of company’s retail outlet facilities nationwide in line with statutory laws, company policies and procedures. 

Duties and Responsibilities

Management of all retail outlet facilities and systems to operate optimally and provide a clean, safe and conducive work environment. Duties will include:

• Liaison with different stakeholders to ensure statutory, health and safety standards are met
• Timely adherence to planned preventive maintenance of all critical facilities infrastructure
• Maintaining optimal energy efficiency and cost effectiveness.
• Resolution of all retail outlet facilities management issues raised on the company’s request management system within SLA
• Manage different facilities management companies and vendors to resolve facilities issues in retail outlets
• Working with procurement to maintain seamless ordering , delivery and management of diesel in retail outlets
• Contribute to the overall improvement of the business through cost optimization, reduction of waste, continuous process improvement and benchmarking
• Maintain strict professional and cordial working relationships with all stakeholders- staff, vendors, service providers, contractors, public sector officials etc. 

Relevant Skill and Experience 

• A BA/BSc/HND degree
• At least 5 years’ experience with relevant technical experience in estate and facilities management with demonstrable experience managing retail business outlets
• Experience in supervising facilities management companies, contractors, public services, vendors etc
• Ability to manage time effectively and simultaneously work on different tasks
• Strong collaborative, communication (spoken & written) interpersonal and listening skills with all levels of staff and stakeholders
• Excellent problem solving and analytical skills
• Strong computer skills and familiarity working with Microsoft office
• Commitment to good governance, open and with high ethical and accountability standards
• The ability to plan, organize, and prioritize multiple and simultaneous projects
• Strong interpersonal skills in dealing proactively with all levels of internal and external management and vendor
• Energetic and highly motivated, with an enquiring mind and passion for excellence
• Experience working within financial or telecommunication industry

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Job description

The successful candidate will be responsible for the provision of professional and strategic consultative services to Line Management in the delivery of HR value propositions in alignment with business and people strategy. He/She will also ensure necessary operational support for regional teams. 

Duties and Responsibilities

Effective Business Partnering  -  

• Liaise with respective functional heads in the alignment of general HR strategy with the functional strategy 
• Consult with functional heads in promoting best fit HR value proposition 
• Provide support and representation for HR Subject Matter Experts in function

Effective Headcount Management and Talent Management -  

• Ensure efficient and effective manpower planning in line with functional strategic plan
• Champion the identification and deployment of talent in own function 
• Manage end-to-end on boarding process for new employees
• Facilitate the performance management process within own function 
• Liaise with line and talent development and engagement in building people capacity and performance 

Employee Engagement and Relations -  

• Facilitate best fit organizational development interventions in area of functional assignment (Skip Level Meetings, Town Hall Meetings, Spot Bonus awards and other R & R initiatives)
• Champion implementation of HR initiatives in function
• Monitor implementation of engagement action plan
• Facilitate employee engagement cascade and development of action plans
• Act as employee champion in respective functional area
• Implement culture change processes
• Provide apt advice and counsel to line on talent management, performance management, conflict resolution and other areas of employee relations
• Ensure resolution of all staff welfare issues within agreed timelines 
• Ensure business synchronization across departments within function of primary assignment (e.g Village Meetings)
• Facilitate and guide various stakeholders on corrective actions,  grievances, conflicts and disciplinary procedures
• Ensure timely and effective deployment of all Employee Well Being initiatives in the function

HR Information Management -  

• Design of functional structure in Line with headcount management and organizational structure policy
• Provide accurate payroll inputs (Relocation Allowance, Promotion details, Overtime etc)
• Ensure accuracy and management of employee records
• Provide employee information as required by HR support functions, internal and external audit
• Conduct trends and report analysis on various HR indices

Relevant Skill and Experience 

• A BA/BSc/HND degree
• A professional qualification of CIPMN, CIPD, SHRM is desirable
• Ability to build partnerships in a matrix organizational environment along with providing coaching/counseling to all levels within the organization
• Must demonstrate interpersonal savvy with the ability to maneuver through complex situations effectively while building constructive relationships
• Proven organizational development, performance management and employee relations skills
• Solid problem-solving and business acumen skills
• A minimum of 5 years Human Resources experience in a multinational business environment in an HR Generalist role
• Experience working with organizational leaders to define and execute HR strategies linked to organizational goals
• Able to work on a broad variety of projects
• Able to work efficiently as a team member 
• Strong level of influence and negotiation skills
• Solid problem-solving and business acumen skill