Facilities Manager - Retail Outlets at Airtel

Job description

The successful candidate will be responsible for the management of company’s retail outlet facilities nationwide in line with statutory laws, company policies and procedures. 

Duties and Responsibilities

Management of all retail outlet facilities and systems to operate optimally and provide a clean, safe and conducive work environment. Duties will include:

• Liaison with different stakeholders to ensure statutory, health and safety standards are met
• Timely adherence to planned preventive maintenance of all critical facilities infrastructure
• Maintaining optimal energy efficiency and cost effectiveness.
• Resolution of all retail outlet facilities management issues raised on the company’s request management system within SLA
• Manage different facilities management companies and vendors to resolve facilities issues in retail outlets
• Working with procurement to maintain seamless ordering , delivery and management of diesel in retail outlets
• Contribute to the overall improvement of the business through cost optimization, reduction of waste, continuous process improvement and benchmarking
• Maintain strict professional and cordial working relationships with all stakeholders- staff, vendors, service providers, contractors, public sector officials etc. 

Relevant Skill and Experience 

• A BA/BSc/HND degree
• At least 5 years’ experience with relevant technical experience in estate and facilities management with demonstrable experience managing retail business outlets
• Experience in supervising facilities management companies, contractors, public services, vendors etc
• Ability to manage time effectively and simultaneously work on different tasks
• Strong collaborative, communication (spoken & written) interpersonal and listening skills with all levels of staff and stakeholders
• Excellent problem solving and analytical skills
• Strong computer skills and familiarity working with Microsoft office
• Commitment to good governance, open and with high ethical and accountability standards
• The ability to plan, organize, and prioritize multiple and simultaneous projects
• Strong interpersonal skills in dealing proactively with all levels of internal and external management and vendor
• Energetic and highly motivated, with an enquiring mind and passion for excellence
• Experience working within financial or telecommunication industry