Latest Jobs at mDoc Healthcare

• The Sales Representative role is a critical position at mDoc, supporting our mission to transform healthcare. You will play a key role in building relationships, enrolling members on our CompleteHealth™ platform, and driving the adoption of our solutions. This role is perfect for someone passionate about making a difference, determined, and ready to take on new challenges.

Key Responsibilites

• Persuade prospective members to enroll with mDoc.
• Promote the mDoc brand through scheduled phone cadences.
• Convert assigned members to paying customers across various payment platforms.
• Achieve monthly patient enrollment targets.
• Manage high volumes of inbound and outbound calls efficiently.
• Identify members’ needs, clarify information, and provide appropriate solutions.
• Negotiate contracts and determine pricing schedules for promotions.
• Prepare weekly and monthly reports.
• Deliver compelling sales presentations to prospective clients.
• Coordinate sales efforts with marketing programs and understand company offerings.
• Maintain client records and provide follow-ups to ensure satisfaction.

Requirements

• 1–3 years of experience in sales or customer interaction roles (preferred).
• Experience with outbound/inbound calls is a plus.
• University graduates with internship experience in sales, customer service, or retail are encouraged to apply.
• Proven ability to multitask in a fast-paced environment, handling phone, email, and chat communications.
• Experience in fast-paced, results-driven work environments.
• Flexibility to work occasionally on weekends.
• Passion, empathy, and mission-driven motivation to help people live healthier lives.

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Job Overview

• We are looking for a passionate Machine Learning Scientist to develop and implement cutting-edge ML models to enhance telehealth services. This role is perfect for individuals who thrive on tackling profound research questions, deploying innovative AI solutions, and advancing healthcare outcomes through technology.

Key Responsibilites

• Advance the performance of large language models (LLMs) tailored for virtual health coaching through research and development.
• Lead the end-to-end ML development process: data preparation, modeling, deployment, and performance monitoring.
• Design evaluation processes to ensure accuracy, fairness, and scalability of ML models.
• Conduct ML and AI research, focusing on LLMs to drive product innovation.
• Stay updated on the latest ML advancements and share insights with the team.
• Prototype and test new solutions for feasibility and impact.
• Collaborate with cross-functional teams to implement ML solutions that align with business goals.
• Develop technical reports, research papers, and presentations to communicate findings effectively.

Qualifications

• Master’s degree in Computer Science, Machine Learning, AI, or related fields (Ph.D. preferred).
• 3+ years of professional experience developing and deploying ML models, preferably in healthcare.
• Expertise in Python and ML frameworks (TensorFlow, PyTorch, Scikit-Learn).
• Familiarity with cloud platforms like GCP, AWS, or Azure.
• Strong understanding of statistical methods, data analysis, and visualization.
• Experience with healthcare data (EHR, medical imaging, etc.) is a plus.
• Proven skills in researching, prototyping, and presenting findings to diverse audiences.
• Focus on LLMs with experience implementing solutions using these models.

Nice-to Have Skills

• Knowledge of data privacy laws (e.g., HIPAA).
• Published research in LLMs or top-tier ML journals.
• Strong motivation to leverage LLMs to revolutionize healthcare.