Implementation Specialist at Unified Payment Services Limited

Job Objectives

• Analyze new user/solution requirements to develop solutions that align with requirements
• Technical implementation of new business solution projects to time, cost, scope and quality
• System integration requirements and solution analysis for new business initiatives.
• Product backlog management, including documenting user stories and Functional requirements.
• Provide technical support to merchants integrating the Payment gateway.
• Managing the Ecommerce platforms, and Services including 3DS Server (Payment Gateway), EMVCo 3DS (Card authentication), Online marketplace platforms, and Verification (KYC) platforms.
• Oversee the design, planning and implementation of Ecommerce related projects.

Duties and Responsibilities

• Manage merchant integration of the Payment Gateway.
• Renewal of Certificates for web facing services
• Respond to external and internal support within agreed SLA terms
• Provision of second level support for Ecommerce Applications
• Provision of second level support for failed transaction root cause analysis
• Interface with Developers to scope implementation
• Documentation of Product Requirement Document and Functional Requirements
• Testing and deployment of fixes, and product features
• Documentation of system incidence and issue resolution
• Testing of APIs with Postman.

Job Requirements
Education:

• First Degree (s) in Engineering, Computer Science, or Applied Sciences.

Others:

• Strong Analytical skill, Business Analysis and project Management skills would be an added advantage.

Experience:

• Understanding of the key technical concepts in I.T, Electronic Payments and Digital Services.
• Programming knowledge and experience is an added advantage
• Minimum of 4 years’ experience in Software development, System Integration or Application Support role.

Key Competency Requirements
Knowledge:

• Requirement Analysis and documentation.
• Payment Card concepts and techniques.
• Strong Analytical skills
• Certificates and Keys
• Product Management
• APIs, Web services (JSON, XML, Web hooks)
• SQL
• Postman

Skill/Competencies:

• Strong interpersonal skills.
• Problem solving skills.
• Deductive reasoning abilities and keen eye for details.