Jobs at Unified Payment Services Limited

Job Objective

• Technical implementation of new business solution projects to time, cost, scope and quality
• System integration requirements and solution analysis for new business initiatives.
• Analyze new user/solution requirements to develop solutions that align with requirements
• Implement new solutions using the concept of shared infrastructure services to minimze capital expenditure and optimize transaction cost for new business initiatives.
• Technical and Administrative support to Staff and Banks
• System Operations Support to internal and external customers
• Agency transaction monitoring from time to time

Duties and Responsibilities

• Provide technical integration support across the organizations products to enterprise partners.
• Perform detailed analysis of partner needs and capabilities and perform fit-for-purpose solutions.
• Review partner connection protocol architecture and harness insights for improvements to existing customer.
• Provide technical project management on assigned integration projects from inception to launch.
• Provide oversight for client’s eimplementers and User Experience Engineers to ensure adherence to approved product design.
• Conduct User Acceptance testing and other functional testing.
• Create and maintain up to date Test scripts for new projects according to the business requirements
• Design, document, and maintain system processes.
• Identify business trends utilizing real data, compile analysis reports that are delivered to developers, and then follow-up on all results.
• Ensuring that the milestones and deliverables on the project plans are met and are on the appropriate quality before being made externally available.
• Up-to-date research on the latest technologies and solutions applicable to company products

Key Performance Indicators

• 90% Project Implementation within schedule, cost and scope
• 85% External Customer satisfaction (based on Customer ratings)
• Successful documentation of Support Register and Issue logs

Job Requirements
Education:

• Bachelor’s Degree in Business Administration, Innovation, Technology, or related field; Master’s Degree (e.g., MBA) is an added advantage

Others:

• Certification in Project Management (PMP, PRINCE2, Agile) is desirable

Experience:

• Minimum 5years' experience post NYSC experience

Knowledge:

• E-payment industry knowledge
• Technical knowledge in Information Technology
• Strong analytical skill

Skill / Competencies:

• Computer skills (Microsoft office package)
• Good interpersonal skills.
• Attention to details
• Critical reasoning and analytical abilities
• Good writing and oral communication & presentation skills
• Strong interpersonal skills.
• Deductive reasoning abilities and eye for details
• Strategic thinking and analytical skills
• Innovation and design thinking
• Strong leadership and people management skills
• Project/program management
• Excellent communication and presentation skills
• Stakeholder engagement and change management
• Business acumen and result orientation
• Tech-savviness and adaptability

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Job Objectives

• Analyze new user/solution requirements to develop solutions that align with requirements
• Technical implementation of new business solution projects to time, cost, scope and quality
• System integration requirements and solution analysis for new business initiatives.
• Product backlog management, including documenting user stories and Functional requirements.
• Provide technical support to merchants integrating the Payment gateway.
• Managing the Ecommerce platforms, and Services including 3DS Server (Payment Gateway), EMVCo 3DS (Card authentication), Online marketplace platforms, and Verification (KYC) platforms.
• Oversee the design, planning and implementation of Ecommerce related projects.

Duties and Responsibilities

• Manage merchant integration of the Payment Gateway.
• Renewal of Certificates for web facing services
• Respond to external and internal support within agreed SLA terms
• Provision of second level support for Ecommerce Applications
• Provision of second level support for failed transaction root cause analysis
• Interface with Developers to scope implementation
• Documentation of Product Requirement Document and Functional Requirements
• Testing and deployment of fixes, and product features
• Documentation of system incidence and issue resolution
• Testing of APIs with Postman.

Job Requirements
Education:

• First Degree (s) in Engineering, Computer Science, or Applied Sciences.

Others:

• Strong Analytical skill, Business Analysis and project Management skills would be an added advantage.

Experience:

• Understanding of the key technical concepts in I.T, Electronic Payments and Digital Services.
• Programming knowledge and experience is an added advantage
• Minimum of 4 years’ experience in Software development, System Integration or Application Support role.

Key Competency Requirements
Knowledge:

• Requirement Analysis and documentation.
• Payment Card concepts and techniques.
• Strong Analytical skills
• Certificates and Keys
• Product Management
• APIs, Web services (JSON, XML, Web hooks)
• SQL
• Postman

Skill/Competencies:

• Strong interpersonal skills.
• Problem solving skills.
• Deductive reasoning abilities and keen eye for details.