Jobs at Deloitte Human Capital Consulting, West Africa

To ensure the provision of interpretation services in the working languages ​​of the honorable judges in the exercise of their judicial mandate.

Roles and Responsibilities

• Provide interpretation from English to French during hearings, meetings and deliberations.
• Provide interpretation services to judges and staff, as needed.
• Ability to work within a team of highly qualified interpreters.
• Mastering simultaneous, consecutive and other modes of interpretation.

Qualifications

• A Master's degree supplemented by a Diploma or Certificate in Conference Interpreting from a recognized institution. OR a university degree in conference interpreting from a recognized institution. 
• Ten years of experience in interpreting (including four years as a permanent interpreter).
• Demonstrates exceptional precision, consistency, and fidelity to the style and nuances of both the source and original languages.
• Proficiency in assembling interpreting teams.
• Ability to guarantee the strictest confidentiality.
• Knowledge of terminological and documentary research techniques, and ability to exploit a wide variety of information sources.
• Demonstrated professional skills and mastery of the subject.
• Constant concern for his professional and personal development, and constant vigilance on developments in his profession.
• Understanding of all accents, and ability to adapt to variations in pace and style.
• Ability to find appropriate cultural equivalents and to take into account the cultural context; therefore, a thorough knowledge of the language and culture is essential.
• Ability to maintain team cohesion and adopt a professional attitude in the cabin.
•  Perfect command of the target language and excellent knowledge of the source language. Good knowledge of the third ECOWAS language is an asset.

ECOWAS Key Competencies

• Ability to serve as a leader in assigned programs and projects by providing the managerial and operational expertise necessary to fulfill the organization's mandate.
• Ability to lead by example and to organize teamwork to encourage cooperation in order to achieve targeted results, to advocate for and create momentum for change and to foster employee engagement.
• Develop and implement internal controls for the pilot program to manage potential obstacles to implementation.
• Ability to respect the chain of command appropriately.
• Excellent self-management skills, demonstrating ethics and integrity, confidentiality and respect for internal controls, rules, delegations and transparency.
• Ability to bring together complementary skills/expertise, to assess individual contributions and to acknowledge/respond to achievements and shortcomings in a way that ensures the continued success of the organization.
• Knowledge of program management at the level usually acquired from a program management certification. 
• Ability to research benchmarks and trends in order to formulate the best recommendations for the development and improvement of programs/projects that will best serve the community/organization.  
• Well-developed networking and interpersonal skills to seek feedback, information and data from a network of professionals across multiple countries/sectors/organizations and to identify and prioritize the most crucial community needs. 
• Ability to manage and coordinate client management initiatives and to formulate recommendations.
• Ability to develop and implement best practices in customer service.
• Ability to develop and implement stakeholder management plans, programs and initiatives to gain buy-in for new initiatives, to better understand differing viewpoints, to obtain resources and to increase perceptions of success.
• Ability to demonstrate diplomacy, tact and respect towards others from diverse backgrounds, to understand diverse cultural viewpoints, particularly in West Africa, with the ability to convert diversity into opportunities to improve program/operation results.
• Ability to create a diverse and inclusive interactive environment that benefits from diverse strengths, by bringing together innovative practices.
• Ability to remain objective in conflict management, regardless of cultural differences/positions, gender differences, and to encourage other staff members to overcome prejudices and cultural and gender differences.
• Capacity and responsibility to integrate gender perspectives and ensure the equal participation of women and men in all areas of work;
• Ability to serve the interests of culturally diverse multinational teams/organizations/communities and disabled people without prejudice or bias. 
• Understanding of the ECOWAS organizational structure, its related dynamics and the expectations required to collaborate, participate, contribute and lead effectively.
• Knowledge of the mandate, strategic plan/priorities of ECOWAS as well as the economic, political and social situation and trends in the Member States, within its sphere of activity.
• Knowledge of ECOWAS best practices, program management approaches and research techniques to lead and/or contribute to the development or evaluation of programs, projects or initiatives.
• Knowledge of ECOWAS rules and procedures in order to interpret and apply the texts of the directives appropriately, give technical advice, mentor others and evaluate performance.
• Ability to analyze a situation using indicators to assess costs, benefits, risks and chances of success, in decision-making.
• Ability to gather information from different sources to identify the cause of problems, the consequences of alternative causes of action, potential obstacles, and ways to avoid the problem in the future.
• Ability to break down highly complex situations/information into simple terms to explain recommendations and conclusions aimed at solving problems or improving operations/programs/projects.
• Ability to develop new perspectives on situations, to apply innovative solutions to problems and to design new methods to resolve issues or disconnections when existing methods and procedures are inapplicable or no longer effective. 
• Ability to communicate with impact, clearly and concisely, succinctly and in an organized manner, conveying credibility and confidence during presentations, setting expectations and explaining complex issues.
• Ability to listen attentively and correctly interpret the messages of others and to react appropriately. 
• Proven skills in technical writing and editing.
• Demonstrate active listening skills to encourage stronger communication among team members, to show care and make them feel valued, and to boost employee engagement across all institutions and agencies.
• Ability to provide constructive feedback, commend work, address shortcomings, and motivate direct subordinates to work at an optimal performance level.
• Proficiency in information and communication technologies (ICT).
• Proficiency in spoken and written communication in one of the official ECOWAS languages ​​(English, French and Portuguese). Knowledge of another language would be an additional advantage. 
• Organizational and project/program management skills with significant experience in identifying the timelines, targets, costs and resources needed to produce operational/program/project results in accordance with the results-based management approach. 
• Ability to set effective goals and targets for oneself, for others and for the work cell and to adjust work or project priorities in response to changing circumstances.  
• Ability to use a participatory approach in project planning and to identify gaps affecting the achievement of program/project expectations and to design and implement the intervention plans necessary to achieve the desired task.
• Ability to implement rigorous monitoring and evaluation practices and to establish regular reporting schedules for key results; 
• Ability to plan, organize, control resources and comply with policies, procedures and protocols to achieve specific objectives. 

Additional information

• CATEGORY:  P5
• ANNUAL SALARY:  UAC 66,123.98 / USD 104,330.42
• AGE LIMIT:  Maximum 45 years old.
• Assessment method : The assessment of qualified candidates will include a written exercise and a competency-based interview.

go to method of application »

The incumbent will be responsible for the direction and management of technical activities related to the consolidation of the ECOWAS customs union and the harmonization of domestic taxes within the Community.

Role and Responsibilities

• Leading regional reforms in taxation and customs;
• Monitor the implementation of the Common External Tariff (CET) and related disputes;
• Supporting Member States in their tax transition;
• Establish a comprehensive regional framework to facilitate dialogue between different stakeholders;
• Represent the Commission in relevant political dialogues at regional and international levels;
• To monitor international commitments in the areas of taxation and customs;
• Monitor the progress of the implementation of the common market in the areas of taxation and customs;
• Establish the dispute settlement mechanism relating to the ECOWAS Trade Liberalisation Scheme (ETLS);
• Develop programs aimed at ensuring the harmonization of customs regulations and domestic taxes, as well as the management of the ECOWAS tax transition program in member states;
• Develop and disseminate the ECOWAS regional compliance program relating to customs tariffs and community agreements on internal taxes in member states;
• Develop and maintain standard operating procedures covering compliance with customs tariffs and taxes, in accordance with the ECOWAS regional compliance program;
• Develop customs policies, formulate opinions and recommendations in accordance with ECOWAS regional rules and regulations;
• Develop policies aimed at ensuring more favorable conditions for economic operators, in accordance with the ECOWAS trade facilitation program;
• To initiate and recommend policies aimed at increasing public revenue and reducing the risks of fraud and smuggling in Member States;
• To perform any other tasks that may be assigned to him by his hierarchical superior.

Qualifications

• Hold a Master's degree or any other equivalent degree in Social Sciences, Business Administration, International Relations, International Diplomacy, Public Administration, Law or Political Science, issued by a recognized university.
• Demonstrate twelve (12) years of experience with progressively increasing responsibility in the application of the principles of economic and social development, generally acquired in the context of the development and management of programs within an international organization, preferably in the context of West Africa; demonstrate practical experience in the fields of regional integration, trade, infrastructure and natural resource management is an asset;
• Demonstrate a thorough knowledge of economic and social policymaking in key areas such as regional integration, trade, investment, infrastructure development, land policy, agricultural development and industrialization;
• Demonstrate proven knowledge of regional cross-border cooperation in West Africa, migration dynamics in the region, and the ECOWAS Protocol relating to the free movement of persons, the right of residence and establishment, and related decisions, particularly regarding border delimitation and demarcation;
• Demonstrate knowledge of ECOWAS regional rules and regulations regarding customs tariff classification of goods, origin of goods, and compliance policies relating to customs tariffs and taxes. 

Key Competencies Regarding ECOWAS

• Possess a strong leadership experience in establishing strategic partnerships, collaborating and seeking consensus with multiple internal or external stakeholders on complex issues, within a multidisciplinary governmental or international organization.
• Having a good understanding of the mandate, plan/strategic priorities of ECOWAS as well as the economic, political and social state/trends of member states, with regard to their own field of action.
• Demonstrate consistency in actions, have the ability to respect values, methods, confidentiality, ethics, measures, principles, expectations and results; be able to demonstrate a deep commitment to doing what is right for the right cause, regardless of the circumstances.
• Having the ability to establish and maintain good working relationships with heads of institutions, elected representatives and statutory officials in order to facilitate compliance with regulations, encourage commitment, resolve conflicts and obtain the necessary support for change.
• Ensure strict adherence to the hierarchy.
• Being able to promote a culture that leads employees to feel personally responsible for results.
• To have the capacity to provide leadership, management and technical supervision of all activities related to projects and program results, in accordance with ECOWAS legal and administrative practices and standards.
• Be willing to conduct periodic staff performance evaluations in accordance with the ECOWAS performance management system, mentor, motivate and foster the commitment of staff, and develop their ability to work in a team.
• Being able to oversee project management, internal controls, financial resource management and to approach problems in a confident and competent manner while making impartial and non-partisan decisions. 
• Demonstrate initiative and ingenuity to meet all stakeholder needs, manage multiple assigned tasks, and achieve positive results.
• Being able to create synergy with customer groups and other stakeholders to achieve objectives in defining and monitoring service standards and indicators.
• Knowing how to get others to promote or adopt good practices in customer service.
• To be able to identify and improve services and interactions with customers through appropriate networks and to create new methods to respond to them in a responsible and transparent manner.  
• Having a good understanding of the regulatory environment for combating discrimination/human rights violations, as well as the ability to promote strategies aimed at fostering an inclusive workplace and a healthy organization that respects cultural diversity and gender balance and is free from harassment and discrimination.
• To have a good understanding of diverse cultural viewpoints, particularly those of West African nationals, to be sensitive to differences between groups, to gender issues and to contribute to advocating for and/or developing gender-sensitive and culturally sensitive policies.
• Be willing to foster a diverse and inclusive interactive work environment that can bring together different ideas and experiences to solve problems, develop projects and programs, and improve outcomes.
• To be able to integrate a gender-sensitive perspective and ensure the equitable participation of women and men in all areas of work.
• Being able to demonstrate objectivity in conflict management despite cultural differences, positions and gender differences, and encouraging staff to overcome prejudices and cultural and gender differences. 
• To have a perfect understanding of the organizational structure, culture and dynamics of the ECOWAS workplace.
• Having the ability to apply knowledge of the legal framework, strategic priorities and operational standards of ECOWAS to develop/update policies and programmes and/or implement policies and programmes in a sustainable and effective manner.
• To have a keen sense of commercial, social and political issues, and to demonstrate a strong commitment to the vision and mandate of ECOWAS.
• Having the capacity to judge and make decisions on issues relating to the development of policies and strategies essential to the fulfillment of the ECOWAS mandate and the improvement of results for Member States.
• Ability to write and analyze reports and identify potential obstacles or challenges; ability to develop solutions or propose new alternatives to overcome obstacles and achieve strategic/operational priorities.
• Ability to predict and interpret the effects and impacts of environmental changes (social, economic and political) and to formulate recommendations.
• Ability to identify/understand strengths and weaknesses, stimulate creativity, reduce resistance to change and improve the achievement of strategic objectives.
• Ability to make sound decisions regarding the management of human, financial and material resources. 
• Having a good ability to listen to and understand the points of view of others, in order to inform statements, decisions or recommendations.
• Being able to establish external relationships and collaborative networks to support the achievement of strategic and operational objectives; having the ability to identify key issues and involve key stakeholders through well-designed communication and management plans. 
• Having the ability to communicate clearly and convincingly, to make compelling presentations that can foster the emergence of new knowledge, ideas and perspectives and a better understanding of issues and challenges.
• Demonstrate active listening skills to encourage better communication among team members, show attention to them and make them feel valued; foster employee engagement within different institutions and agencies.
• Possess excellent negotiation and conflict management skills; have the ability to build and maintain cordial, collaborative relationships.
• Have a perfect command of information and communication technologies (ICT).
• Fluency in written and spoken language is required in one of the three official languages ​​of ECOWAS (English, French, and Portuguese). Working knowledge of one of the other two languages ​​would be an additional asset. 
• Possess excellent planning skills, have the ability to set clear expectations, conduct consistent and effective monitoring of performance management practices, and ensure that objectives are met and standards are respected.
• Being able to set objectives, achieve expected results and manage change; knowing how to demonstrate resilience, composure and positivity in an uncertain and hostile environment.
• Ability to foster the development of organizational and individual talent throughout the implementation of strategic, operational, program, project and individual plans.
• Ability to implement plans, mobilize and engage staff, identify key success factors, mitigate risks, monitor indicators and feedback, take corrective action and build sustainability capacity.
• Ability to establish rigorous monitoring and evaluation practices and to learn from failures and mistakes to ensure continuous improvement.

Additional information

• CATEGORY:  D1
• ANNUAL SALARY:  UAC 81,435.54 / USD 128,488.99
• AGE LIMIT:  Must be under 50 years of age.
• Assessment method : The assessment of qualified candidates will include a written exercise and a competency-based interview.

go to method of application »

Under the supervision of the Deputy Chief Clerk, the Clerk in charge of court procedures and case management is responsible for the supervision, monitoring, and coordination of the activities of the Court Procedures and Case Management Division. He/she ensures an efficient case management process while providing direct supervision under the authority of the Deputy Chief Clerk and secondary supervision of Assistant Clerks, Court Ushers, Registrars, and Photocopying Officers.

Roles and Responsibilities

• Supervise, monitor and coordinate the activities of the Division's sections and units under the authority of the Deputy Chief Clerk.
•  Perform case management functions under the direct supervision of the Deputy Chief Clerk.
• To be responsible for preparing the hearing schedule in accordance with the instructions of the Judges, the Chief Clerk and the Deputy Chief Clerk.
• Supervise the verification of new requests, the receipt, processing, transmission and service of all requests filed with the registry.
•  Supervise the service of all procedural documents to judges, parties, lawyers, and their transmission to translators and the Research Division, and ensure the translation of procedural documents.
• Prepare for hearings in accordance with protocols, rules, instructions to the Chief Clerk and practical instructions under the supervision of the Deputy Chief Clerk.
• Record a summary of the proceedings in the register during the hearings and prepare the minutes of the proceedings.
• To assist and represent, if necessary, the Chief Clerk during hearings.
• To assist the Chief Clerk and his deputy in the performance of their duties.
• Perform any other related tasks that may be assigned by the Reporting Judge, the Chief Clerk or the Deputy Chief Clerk. 

Qualifications

• Hold a Master's degree in Law or equivalent obtained from a recognized University.
• Demonstrate 10 years of experience in progressively higher-level positions of responsibility in the field of administrative law or related fields, including 2 years of relevant international experience and 2 years in a supervisory role.
• To have knowledge of the rules and regulations, policies, procedures and operations of ECOWAS.
• Having proven professional competence and mastery of administrative law and judicial procedures, ability to revise and edit the work of others and to manage the operation of a department and its staff.
• Possess strong analytical skills and the ability to conduct in-depth legal research on a wide range of topics, develop interpersonal, negotiation, networking and presentation skills with proven ability to influence, explain complex data, demonstrate empathy and open-mindedness.

ECOWAS Key Competencies

• Ability to serve as a leader in assigned programs and projects by providing the managerial and operational expertise necessary to fulfill the organization's mandate.
• Ability to lead by example and to organize teamwork to encourage cooperation in order to achieve targeted results, to advocate for and create momentum for change and to foster employee engagement.
• Develop and implement internal controls for the pilot program to manage potential obstacles to implementation.
• Ability to respect the chain of command appropriately.
• Excellent self-management skills, demonstrating ethics and integrity, confidentiality and respect for internal controls, rules, delegations and transparency.
• Ability to bring together complementary skills/expertise, to assess individual contributions and to acknowledge/respond to achievements and shortcomings in a way that ensures the continued success of the organization.
• Knowledge of program management at the level usually acquired from a program management certification.
• Ability to research benchmarks and trends in order to formulate the best recommendations for the development and improvement of programs/projects that will best serve the community/organization.  
• Well-developed networking and interpersonal skills to seek feedback, information and data from a network of professionals across multiple countries/sectors/organizations and to identify and prioritize the most crucial community needs. 
• Ability to manage and coordinate client management initiatives and to formulate recommendations.
• Ability to develop and implement best practices in customer service.
• Ability to develop and implement stakeholder management plans, programs and initiatives to gain buy-in for new initiatives, to better understand differing viewpoints, to obtain resources and to increase perceptions of success.
• Ability to demonstrate diplomacy, tact and respect towards others from diverse backgrounds, to understand diverse cultural viewpoints, particularly in West Africa, with the ability to convert diversity into opportunities to improve program/operation results.
• Ability to create a diverse and inclusive interactive environment that benefits from diverse strengths, by bringing together innovative practices.
• Ability to remain objective in conflict management, regardless of cultural differences/positions, gender differences, and to encourage other staff members to overcome prejudices and cultural and gender differences.
• Capacity and responsibility to integrate gender perspectives and ensure the equal participation of women and men in all areas of work;
• Ability to serve the interests of culturally diverse multinational teams/organizations/communities and disabled people without prejudice or bias.
• Understanding of the ECOWAS organizational structure, its related dynamics and the expectations required to collaborate, participate, contribute and lead effectively.
• Knowledge of the mandate, strategic plan/priorities of ECOWAS as well as the economic, political and social situation and trends in the Member States, within its sphere of activity.
• Knowledge of ECOWAS best practices, program management approaches and research techniques to lead and/or contribute to the development or evaluation of programs, projects or initiatives.
• Knowledge of ECOWAS rules and procedures in order to interpret and apply the texts of the directives appropriately, give technical advice, mentor others and evaluate performance.
• Ability to analyze a situation using indicators to assess costs, benefits, risks and chances of success, in decision-making.
• Ability to gather information from different sources to identify the cause of problems, the consequences of alternative causes of action, potential obstacles, and ways to avoid the problem in the future.
• Ability to break down highly complex situations/information into simple terms to explain recommendations and conclusions aimed at solving problems or improving operations/programs/projects.
• Ability to develop new perspectives on situations, to apply innovative solutions to problems and to design new methods to resolve issues or disconnections when existing methods and procedures are inapplicable or no longer effective.
• Ability to communicate with impact, clearly and concisely, succinctly and in an organized manner, conveying credibility and confidence during presentations, setting expectations and explaining complex issues.
• Ability to listen attentively and correctly interpret the messages of others and to react appropriately. 
• Proven skills in technical writing and editing.
• Demonstrate active listening skills to encourage stronger communication among team members, to show care and make them feel valued, and to boost employee engagement across all institutions and agencies.
• Ability to provide constructive feedback, commend work, address shortcomings, and motivate direct subordinates to work at an optimal performance level.
• Proficiency in information and communication technologies (ICT).
• Proficiency in spoken and written communication in one of the official ECOWAS languages ​​(English, French and Portuguese). Knowledge of another language would be an additional advantage.
• Organizational and project/program management skills with significant experience in identifying the timelines, targets, costs and resources needed to produce operational/program/project results in accordance with the results-based management approach. 
• Ability to set effective goals and targets for oneself, for others and for the work cell and to adjust work or project priorities in response to changing circumstances.  
• Ability to use a participatory approach in project planning and to identify gaps affecting the achievement of program/project expectations and to design and implement the intervention plans necessary to achieve the desired task.
• Ability to implement rigorous monitoring and evaluation practices and to establish regular reporting schedules for key results;  
•  Ability to plan, organize, control resources and comply with policies, procedures and protocols to achieve specific objectives

Additional information

• CATEGORY:  P5
• ANNUAL SALARY:  UAC 66,123.98 / USD 104,330.42
• AGE LIMIT:  Maximum 45 years old.
• Assessment method : The assessment of qualified candidates will include a written exercise and a competency-based interview.