Clerk of Court Procedures and Case Management, Court of Justice at Deloitte

Under the supervision of the Deputy Chief Clerk, the Clerk in charge of court procedures and case management is responsible for the supervision, monitoring, and coordination of the activities of the Court Procedures and Case Management Division. He/she ensures an efficient case management process while providing direct supervision under the authority of the Deputy Chief Clerk and secondary supervision of Assistant Clerks, Court Ushers, Registrars, and Photocopying Officers.

Roles and Responsibilities

• Supervise, monitor and coordinate the activities of the Division's sections and units under the authority of the Deputy Chief Clerk.
•  Perform case management functions under the direct supervision of the Deputy Chief Clerk.
• To be responsible for preparing the hearing schedule in accordance with the instructions of the Judges, the Chief Clerk and the Deputy Chief Clerk.
• Supervise the verification of new requests, the receipt, processing, transmission and service of all requests filed with the registry.
•  Supervise the service of all procedural documents to judges, parties, lawyers, and their transmission to translators and the Research Division, and ensure the translation of procedural documents.
• Prepare for hearings in accordance with protocols, rules, instructions to the Chief Clerk and practical instructions under the supervision of the Deputy Chief Clerk.
• Record a summary of the proceedings in the register during the hearings and prepare the minutes of the proceedings.
• To assist and represent, if necessary, the Chief Clerk during hearings.
• To assist the Chief Clerk and his deputy in the performance of their duties.
• Perform any other related tasks that may be assigned by the Reporting Judge, the Chief Clerk or the Deputy Chief Clerk. 

Qualifications

• Hold a Master's degree in Law or equivalent obtained from a recognized University.
• Demonstrate 10 years of experience in progressively higher-level positions of responsibility in the field of administrative law or related fields, including 2 years of relevant international experience and 2 years in a supervisory role.
• To have knowledge of the rules and regulations, policies, procedures and operations of ECOWAS.
• Having proven professional competence and mastery of administrative law and judicial procedures, ability to revise and edit the work of others and to manage the operation of a department and its staff.
• Possess strong analytical skills and the ability to conduct in-depth legal research on a wide range of topics, develop interpersonal, negotiation, networking and presentation skills with proven ability to influence, explain complex data, demonstrate empathy and open-mindedness.

ECOWAS Key Competencies

• Ability to serve as a leader in assigned programs and projects by providing the managerial and operational expertise necessary to fulfill the organization's mandate.
• Ability to lead by example and to organize teamwork to encourage cooperation in order to achieve targeted results, to advocate for and create momentum for change and to foster employee engagement.
• Develop and implement internal controls for the pilot program to manage potential obstacles to implementation.
• Ability to respect the chain of command appropriately.
• Excellent self-management skills, demonstrating ethics and integrity, confidentiality and respect for internal controls, rules, delegations and transparency.
• Ability to bring together complementary skills/expertise, to assess individual contributions and to acknowledge/respond to achievements and shortcomings in a way that ensures the continued success of the organization.
• Knowledge of program management at the level usually acquired from a program management certification.
• Ability to research benchmarks and trends in order to formulate the best recommendations for the development and improvement of programs/projects that will best serve the community/organization.  
• Well-developed networking and interpersonal skills to seek feedback, information and data from a network of professionals across multiple countries/sectors/organizations and to identify and prioritize the most crucial community needs. 
• Ability to manage and coordinate client management initiatives and to formulate recommendations.
• Ability to develop and implement best practices in customer service.
• Ability to develop and implement stakeholder management plans, programs and initiatives to gain buy-in for new initiatives, to better understand differing viewpoints, to obtain resources and to increase perceptions of success.
• Ability to demonstrate diplomacy, tact and respect towards others from diverse backgrounds, to understand diverse cultural viewpoints, particularly in West Africa, with the ability to convert diversity into opportunities to improve program/operation results.
• Ability to create a diverse and inclusive interactive environment that benefits from diverse strengths, by bringing together innovative practices.
• Ability to remain objective in conflict management, regardless of cultural differences/positions, gender differences, and to encourage other staff members to overcome prejudices and cultural and gender differences.
• Capacity and responsibility to integrate gender perspectives and ensure the equal participation of women and men in all areas of work;
• Ability to serve the interests of culturally diverse multinational teams/organizations/communities and disabled people without prejudice or bias.
• Understanding of the ECOWAS organizational structure, its related dynamics and the expectations required to collaborate, participate, contribute and lead effectively.
• Knowledge of the mandate, strategic plan/priorities of ECOWAS as well as the economic, political and social situation and trends in the Member States, within its sphere of activity.
• Knowledge of ECOWAS best practices, program management approaches and research techniques to lead and/or contribute to the development or evaluation of programs, projects or initiatives.
• Knowledge of ECOWAS rules and procedures in order to interpret and apply the texts of the directives appropriately, give technical advice, mentor others and evaluate performance.
• Ability to analyze a situation using indicators to assess costs, benefits, risks and chances of success, in decision-making.
• Ability to gather information from different sources to identify the cause of problems, the consequences of alternative causes of action, potential obstacles, and ways to avoid the problem in the future.
• Ability to break down highly complex situations/information into simple terms to explain recommendations and conclusions aimed at solving problems or improving operations/programs/projects.
• Ability to develop new perspectives on situations, to apply innovative solutions to problems and to design new methods to resolve issues or disconnections when existing methods and procedures are inapplicable or no longer effective.
• Ability to communicate with impact, clearly and concisely, succinctly and in an organized manner, conveying credibility and confidence during presentations, setting expectations and explaining complex issues.
• Ability to listen attentively and correctly interpret the messages of others and to react appropriately. 
• Proven skills in technical writing and editing.
• Demonstrate active listening skills to encourage stronger communication among team members, to show care and make them feel valued, and to boost employee engagement across all institutions and agencies.
• Ability to provide constructive feedback, commend work, address shortcomings, and motivate direct subordinates to work at an optimal performance level.
• Proficiency in information and communication technologies (ICT).
• Proficiency in spoken and written communication in one of the official ECOWAS languages ​​(English, French and Portuguese). Knowledge of another language would be an additional advantage.
• Organizational and project/program management skills with significant experience in identifying the timelines, targets, costs and resources needed to produce operational/program/project results in accordance with the results-based management approach. 
• Ability to set effective goals and targets for oneself, for others and for the work cell and to adjust work or project priorities in response to changing circumstances.  
• Ability to use a participatory approach in project planning and to identify gaps affecting the achievement of program/project expectations and to design and implement the intervention plans necessary to achieve the desired task.
• Ability to implement rigorous monitoring and evaluation practices and to establish regular reporting schedules for key results;  
•  Ability to plan, organize, control resources and comply with policies, procedures and protocols to achieve specific objectives

Additional information

• CATEGORY:  P5
• ANNUAL SALARY:  UAC 66,123.98 / USD 104,330.42
• AGE LIMIT:  Maximum 45 years old.
• Assessment method : The assessment of qualified candidates will include a written exercise and a competency-based interview.