Jobs at PalmPay

Role Purpose

• The Senior Legal Manager – Financial Litigation & Regulatory Disputes will lead PalmPay's litigation, regulatory investigation and complex dispute portfolio across Africa. 
• This role is responsible for litigation strategy, financial crime recovery, court proceedings, regulatory engagement, external counsel management, and executive legal advisory. 
• The successful candidate must be an experienced financial litigation lawyer capable of independently leading high-value, high-profile disputes while protecting the Company's commercial, regulatory and reputational interests.

Key Responsibilities

• Develop litigation strategy from pre-action assessment through judgment, appeal, settlement, and enforcement.
• Lead banking, fintech, commercial, regulatory, and financial crime litigation.
• Manage complex fraud, unauthorized transactions, chargeback, and asset recovery matters.
• Lead responses to injunctions, garnishee orders, subpoenas, freezing orders and preservation orders.
• Review and challenge defective court orders where legally appropriate.
• Represent the company before regulators, including CBN, EFCC, NFIU, FCCPC and law-enforcement agencies.
• Coordinate internal investigations involving fraud, AML, sanctions and financial crime.
• Manage external law firms, litigation budgets and legal strategy across jurisdictions.
• Advise executive management on legal risk, crisis response and sensitive matters.
• Establish litigation governance, reporting, KPIs and continuous improvement.

KPIs

• Litigation success rate
• Financial recovery value
• Regulatory response timeliness
• Court-order compliance
• Reduction in litigation exposure
• External counsel performance
• Legal budget management.

Required Qualifications

• LL.B and admission to practice in Nigeria. LL.M preferred.
• Minimum 10 years post-qualification experience.
• At least 5 years leading litigation for banks, fintechs or regulated financial institutions.
• Extensive commercial litigation, banking litigation and regulatory enforcement experience.
• Experience drafting pleadings, affidavits, witness statements and legal submissions.
• Strong courtroom strategy, negotiation and advocacy skills.
• Experience managing high-value disputes (preferably NGN 1 billion+).
• Experience supervising external counsel across multiple jurisdictions.

Preferred Experience:

• Financial crime and fraud recovery
• Asset tracing and civil recovery
• Cross-border litigation
• International arbitration
• White-collar crime
• Regulatory investigations
• Digital payments and fintech.

Ideal Candidate Profile:

• We are seeking a commercially minded financial litigation lawyer with deep banking or fintech experience, capable of independently leading complex litigation, regulatory investigations, external counsel and high-profile disputes involving regulators, courts and law-enforcement agencies.

Leadership Competencies:

• Strategic thinking
• Commercial judgement
• Crisis management
• Executive communication
• Stakeholder management
• Decision-making under pressure.

What PalmPay Offers

• Regional leadership exposure across Africa.
• Opportunity to build a best-in-class litigation function.
• Competitive compensation and performance incentives.
• Career progression to Director/Head of Litigation.

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About the Role

• Flexi Microfinance Bank is expanding its Mobile Installment product nationwide and seeking enthusiastic, customer-focused Sales Agents to join our team. 
• In this role, you will be stationed at designated 3C HUB retail outlets, engaging walk-in customers, promoting our phone financing solution, and guiding them through the onboarding and application process.
• This role requires strong communication skills, persuasive selling ability, and a passion for helping customers access mobile devices through flexible payment plans.

Key Responsibilities

• Actively approach and engage walk-in customers at 3C HUB retail phone locations to promote Flexi MFB’s mobile installment financing product.
• Explain product features, payment plans, eligibility criteria, and financing terms in a clear and professional manner.
• Assist customers with onboarding, application submission, and required documentation.
• Provide accurate information, answer customer inquiries, and address concerns to ensure a seamless experience.
• Work closely with store staff and Flexi MFB operations teams to ensure efficient loan processing and approvals.
• Track daily leads, applications, conversions, and other assigned sales metrics.
• Follow up with pending customers to ensure completion of applications and final approvals.
• Ensure compliance with Flexi MFB sales guidelines, customer verification processes, and KYC requirements.
• Represent the Flexi MFB brand professionally while maintaining strong customer satisfaction and service standards.

Requirements

• Minimum of OND, NCE, or equivalent qualification.
• Prior experience in sales, field marketing, retail banking, or telecom product sales is an added advantage.
• Strong communication, persuasion, and negotiation skills.
• Ability to work in a fast-paced retail environment with daily customer interaction.
• Basic understanding of consumer lending and mobile phone markets (preferred, but not required).
• Computer literacy and ability to use smartphones or digital onboarding tools effectively.
• Result-driven mindset with a focus on meeting and exceeding sales targets.

Key Competencies:

• Customer service mindset
• Confidence and resilience
• Ability to build rapport quickly
• Accountability and professionalism
• Goal-oriented with strong follow-through.

Compensation & Benefits

• Competitive guaranteed monthly basic salary of N70,000, Transportation - N20,000
• Unlimited bonuses based on phone installment sales (N1,000 per phone sold)
• Training, coaching, and growth opportunities
• Performance incentives and rewards