Job Vacancies at Reliance Health

Job Ref: W3B4PNJL3C

The Role

• This role will be responsible for ensuring a performance-driven culture, through the continuous implementation of effective performance management initiatives in Reliance Health; which includes designing performance improvement frameworks, driving a performance-driven organisation.

Job Description

• Develop and maintain a framework to maintain high performance in the organisation.
• Lead, direct & coordinate the development and implementation of a performance management system.
• Provide expert advice and guidance on the performance management framework and all performance relates issues.
• Manage the performance review process, coordinate post-appraisals meetings & ensuring implementation of outcomes.
• Coordinate performance management and quality improvement capacity building for all levels of management and employees.
• Track companywide employee performance data and deploy initiatives based on insight.
• Ensure a performance improvement plan is in place for underperforming employees.
• Ensure compliance with all policies related to performance management.

Ideal Profile

• Tertiary education from a recognised institution
• Minimum of 3 years experience managing and designing performance management initiatives.
• Proven ability to design performance improvement frameworks.
• Experience with the use and/or development of technology to support performance management is an added advantage.
• Exceptional problem solving and analytical skills.
• Excellent communication and presentation skills.

What's on Offer?

• Fantastic work culture
• Opportunity to make a positive impact
• Opportunity within a company with a solid track record of performance.

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Job Ref: SQVFJ7WZT3

The Role
This role will be in charge of examining potential new business opportunities from our rich provider network platform and building a revenue-generating business line around it. Your responsibilities include:

• Examine and initiate potential new business opportunities from our rich provider network. 
• Build and launch product(s) to drive revenue for the business line.
• Driving sales objectives and achieving commercial budgets and targets.
• Identifying new sales opportunities and building client relationships.
• Building a high performing team by providing strong mentorship, coaching and guidance.
• Ensuring proper use of the database and tools to track performance.
• Building strong and collaborative relationships with other internal stakeholders.
• Monitoring consumer insights, market trends and providing regular competitor analysis.

Ideal Profile

• Startup or management consulting experience in a sales or business development capacity within the healthcare space.
• Strong analytical abilities and problem-solving skills, and experience looking beyond obvious solutions.
• Tertiary Education in a medically inclined course: Dentistry, Medicine, Nursing, Nutrition, etc is an added advantage.
• General business and financial analysis skills 
• Highly organized, detail-oriented and self-starter with strong leadership and managerial skills with a successful track record in a fast-paced organization
• Ability to execute, accelerate impact and lead change.
• Excellent negotiation and customer service skills.
• An entrepreneurial mindset, to scout business opportunities.

What's on Offer?

• Opportunity within a company with a solid track record of performance
• Opportunity to make a positive impact
• Attractive Salary & Benefits.

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Job Ref: LS15AN4YSL

The Role

• This role will lead a team of software engineers both technically and otherwise.
• The role interacts with other engineering managers to drive expectations, strategy and consistent development of product solutions.
• Package products for deployment and automate their deployment.
• Collaborate closely with frontend engineers to ensure that the designed solutions respond to non-functional requirements such as availability, performance, security, and maintainability.
• Analyse current codes and industry developments to formulate more efficient processes.
• Collaborate closely with infra teams to develop related products.
• Understand the needs of your customers and be able to effectively design systems to meet these needs.
• Have a good understanding of business products and services, and be able to advise others about them.
• Execute detailed creation of products through a combination of coding, verification, and debugging.
• Carry out occasional maintenance on products to fix software bugs, change features, or completely upgrade the system.
• Evaluate new methodologies and technologies aimed at improving the quality, reliability, and performance of product development systems and processes
• Mentor and develop a team of engineers, supporting them and enabling their career growth.
• Recruit and scale your team of driven engineers who have high expectations around craft, ownership, and impact.
• Liaise with inter-divisional teams as appropriate.
• Continuously challenge yourself and your team, to allow for constant improvements
• Work alongside other engineer managers and set the direction for your team, the engineering department, and the company as a whole.
• Build a thoughtful, long-term technical strategy that anticipates future needs.
• Define strategies to allow consistent development of solutions that reflect the ideas provided by the Product Team

Ideal Profile

• Minimum of 6 years software engineering experience
• Proficiency in Microservices patterns & Architecture, Java Springboot, AWS.
• Strong knowledge of HTML and CSS, JavaScript, including DOM manipulation and the JavaScript object model.
• A good understanding of React.js and its core principles and popular React.js workflows (such as Flux or Redux) is an added advantage.
• Experience planning, executing and delivering projects with multiple engineers in an agile environment.
• Experience in working in Agile Scrum Methodology
• 2 years of people management experience would be good, but if you have spent 2 years thinking about people management, then we would like to speak to you too.
• A love of people management, great products, and product design.
• Willingness to code when required.

What's on Offer?

• Flexible working options
• Leadership Role
• Attractive salary & benefits.

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Job Ref: HX2YSNVEW9

The Role

• The Head of Marketing Ops will be a key member of the Marketing, Branding & Communications (MBC) team, responsible for departmental planning, strategies, technology, processes, and data that will help Reliance achieve projected growth objectives.
• You will report to the VP of MBC.
• This major strategic role requires an individual with strong leadership skills who can work cross-functionally and determine how to effectively align people, processes, and technology at a global level.
• Lead a team of professionals to successfully develop departmental alignment and efficiency across all markets
• Develop and manage departmental planning, management of strategic initiatives, and investment planning
• Standardized global marketing operational processes resulting in consistency and higher quality across all markets
• Own continuously improvement of the way we develop holistic, end-to-end marketing strategies and plans
• Track and report on the entire marketing funnel including volume, velocity, conversion stage-to-stage, and average value; make sure funnel measures can be analyzed by key dimensions such as industry, geo, and persona
• Develop performance dashboards and support with robust reporting of insights on global marketing performance to ensure cross-functional alignment on the best possible data-driven marketing strategy (e.g., paid, organic, field events, nurturing programs, etc.)
• Own the marketing operations roadmap, ensuring marketing technology is evaluated, selected, implemented, and customized to meet the needs of the marketing department
• Implement and optimize lead scoring (behavioral, firmographic, and predictive models) and lead routing methodologies in partnership with Sales in all global markets to ensure the highest quality leads are passed
• Drive alignment between marketing and sales on joint metrics and ensure operational support for the sales development team
• Negotiate contracts with vendors.

Ideal Profile

• Bachelor's Degree in Marketing, Project Management, or a related field
• Minimum of 7 years of experience in operational marketing
• Experience managing and developing teams to deliver efficiency and processes at scale
• Demonstrated experience designing and managing an innovative marketing technology stack
• Ability to establish global process change and technology rollouts/adoption with implored input from field marketing
• Strong project management capabilities with history designing and implementing large strategic initiatives
• Track record of improving performance through shared expertise on technology, process, and customer engagement
• Deep interest in strategic storytelling and being able to make compelling arguments to executive leadership
• Skilled in measurement, reporting, and analysis of performance data that leads to repeatable success
• In-depth experience working with various marketing tools and CRM is a must
• Experience managing data governance, maintenance, quality, and integrity
• The ability to think strategically, analytically, and creatively to break down problems and find effective solutions
• Strong work ethic, sense of ownership, and emphatic management style
• Excellent attention to detail and an intuitive eye for building best-in-class efficiency and processes
• Strong communication skills – ability to collaborate with cross-functional team members at all levels.

What's on Offer?

• Opportunity to make a positive impact
• Attractive Salary & Benefits
• Strong opportunities to progress your career.

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Job Ref: EK0HE4WUL6

The Role

• This role is tasked with identifying, attracting, sourcing and hiring qualified talents in all our technology-related divisions (engineering, data science, design and product management)

Job Description

• Source top software engineering, data science, product design and product management talents online to build a funnel of qualified candidates for a quickly scaling and dynamic global team.
• Create and optimise frameworks that guarantee effective, punctual and delightful evaluation of candidates.
• Coordinate (using recruiting software & tracking systems) and communicate with internal stakeholders to guarantee headcount is filled on time, and through the most equitable and objective processes possible.
• Coordinate recruiting tasks to ensure a consistent data collection towards active sourcing, candidate application review, interview pass-through rates and hiring goals.
• Build a pipeline of software engineering and data science talents across skillsets required by the organisation.
• Collaborate with required stakeholders to make Reliance Health an employee of choice within the tech ecosystem.
• Keep up-to-date with new technological trends in order to form strategic conversations with management on future hiring needs.

Ideal Profile

• Tertiary education from a recognised institution
• Minimum of 1 year experience recruiting roles in software engineering, data science, product design and/or product management.
• Experience recruiting in foreign markets is an added advantage.
• Experience with technical assessment tools such as Coder Byte, Test Gorilla, Hacker Rank, etc. 
• Ability to understand and explain technical requirements & qualifications to candidates.
• Strong social aptitude and ability to build relationships
• Organizational & project management skills
• Good negotiation skills

What's on Offer?

• Fantastic work culture
• Opportunity to make a positive impact
• Opportunity within a company with a solid track record of performance.

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Job Ref: 2R94FTOL3Y

The Role

• At Reliance Health, we are looking to create a place where high performers want to come to thrive.
• We believe that high performing people who are happy are the secret sauce to building a world class organization.
• We are looking for the right VP - People Operations to identify, attract, recruit, upskill and retain the best profiles in our company, empowering them to address challenges of a fast-growing company and become ambitious leaders.

Responsibilities

• Position the company both locally and internationally as a great place to work
• Setting up clear, structured and objective marketing, interviewing and assessment processes
• Develop and execute onboarding strategies to ensure new hires are able to hit the ground running from day one
• Develop and execute objective and data backed performance management methods towards supporting, tracking and advancing top performers
• Develop and execute effective workplace training and mentorship programmes towards providing employees the requisite skills and tools they need to excel 
• Develop and execute strategies to ensure the continued psychological and physical wellbeing of employees towards creating a great place for them to work 
• Provide guidance in developing the company’s organizational structure towards achieving business goals 
• Build and manage a high performing team towards achieving the goals above 

Ideal Profile

• You have at least 8 years experience within HRBP or Organizational Development.
• Proven experience in a people operations leadership role managing a direct team of at least 3 people 
• Strong data driven decision making skills and result-oriented mindset to achieve ambitious goals 
• Strong knowledge of and experience with implementing modern organizational psychology principles in the workplace 
• Excellent communication and organizational skills 
• Strong strategic thinking and problem-solving aptitude 
• Innovative thinker, ready to challenge status quo and think outside of the box.

What's on Offer?

• Exciting opportunity to design the people function of a high-growth startup
• Competitive compensation.