Job Vacancies at NCR Corporation

Position Summary & Key Areas of Responsibility

• This position reports/ works very closely with the Services Parts Operations Manager helping him manage day to day operational issues
• Co-ordinates and works on escalation, daily metrics, operational financials issues, internal reviews and daily tracker on various activities including ongoing projects.
• Works with remote teams to process customer orders which include order input, resolving order holds, and notifying customer of delays.
• Provides parts availability, order status, customer pricing and part number information to internal customers.
• Reports quality issues/concerns to appropriate personnel.
• Collaborates with other division subject-matter experts to uncover root causes of problems and assists with resolution.
• Generates reports, captures information, and records data using desktop tools. Work on understanding and evaluating vendors’ invoices be able to check discrepancy if any.
• Maintains a comprehensive knowledge of assigned processes and procedures.

Basic Qualifications

• Proficient in MS Applications
• A University Degree or
• Related Customer Service Experience
• Fluent in English

Preferred Qualifications

• 2 years’ experience in Customer Service
• A Master’s Degree

go to method of application »

Location: Nigeria

Position Summary & Key Areas of Responsibility:

• Responsible for selling solutions and services to secure new opportunities maximising revenue and profitability and increasing NCR's market share; Execute the sales process by moving new opportunities successfully through the funnel
• The primary focus is on account planning and opportunity planning to grow Financial self-service solution and services business; Targets key accounts at senior and executive levels; Secures funding for future initiatives at the executive level
• Accountable for building relationships with prospective and competitive customers; Key interface in defining customer needs and NCR's ability to meet those needs through Financial solutions; Serve as the liaison between the customer and NCR in regards to issues for new customer escalating any roadblocks to securing the business; Responsible for proposing and closing deals in the above mentioned solutions
• Position is ultimately responsible for direct sales and indirect sales (revenue and orders); Responsible for the profitable sales of NCR solution portfolio products including hardware, software, professional services and Line maintenance; Responsible for attainment of profit goals of the business, whilst maximizing customer retention & delight;
• Deploy and execute winning sales opportunities; and accountable for continuous account planning that drives short term and long team growth
• Ensure the timely update of the sales funnel
• Analyse creation of solution offer and proposal development; Articulates solutions in terms of ROI to the client
• Utilize team members including post-sale delivery professional, pre-sale technical professionals, and management to achieve business objectives;

Basic Qualifications & Experience:

• Bachelor’s Degree in a related field
• 10-12 years of related / industry experience
• Demonstrated success in managing large account relationship and developing new account opportunities
• Must be proactive, highly energized and able to adapt to changing technology environment at short notice
• Clear communication at all levels 

Preferred Qualifications:

• MBA Degree preferred
• Previous Sales Management experience
• Experience in selling software/applications plus 5-10 years of prior sales account management experience
• Preferred Financial Services industry knowledge

go to method of application »

Position Summary & Key Areas of Responsibility

• This position reports/ works very closely with the Services Parts Operations Manager helping him manage day to day operational issues
• Co-ordinates and works on escalation, daily metrics, operational financials issues, internal reviews and daily tracker on various activities including ongoing projects.
• Works with remote teams to process customer orders which include order input, resolving order holds, and notifying customer of delays.
• Provides parts availability, order status, customer pricing and part number information to internal customers.
• Reports quality issues/concerns to appropriate personnel.
• Collaborates with other division subject-matter experts to uncover root causes of problems and assists with resolution.
• Generates reports, captures information, and records data using desktop tools. Work on understanding and evaluating vendors’ invoices be able to check discrepancy if any.
• Maintains a comprehensive knowledge of assigned processes and procedures.

Basic Qualifications

• Proficient in MS Applications
• A University Degree or
• Related Customer Service Experience
• Fluent in English

Preferred Qualifications

• 2 years’ experience in Customer Service
• A Master’s Degree

go to method of application »

Location: Nigeria

Position Summary & Key Areas of Responsibility:

• Responsible for selling solutions and services to secure new opportunities maximising revenue and profitability and increasing NCR's market share; Execute the sales process by moving new opportunities successfully through the funnel
• The primary focus is on account planning and opportunity planning to grow Financial self-service solution and services business; Targets key accounts at senior and executive levels; Secures funding for future initiatives at the executive level
• Accountable for building relationships with prospective and competitive customers; Key interface in defining customer needs and NCR's ability to meet those needs through Financial solutions; Serve as the liaison between the customer and NCR in regards to issues for new customer escalating any roadblocks to securing the business; Responsible for proposing and closing deals in the above mentioned solutions
• Position is ultimately responsible for direct sales and indirect sales (revenue and orders); Responsible for the profitable sales of NCR solution portfolio products including hardware, software, professional services and Line maintenance; Responsible for attainment of profit goals of the business, whilst maximizing customer retention & delight;
• Deploy and execute winning sales opportunities; and accountable for continuous account planning that drives short term and long team growth
• Ensure the timely update of the sales funnel
• Analyse creation of solution offer and proposal development; Articulates solutions in terms of ROI to the client
• Utilize team members including post-sale delivery professional, pre-sale technical professionals, and management to achieve business objectives;

Basic Qualifications & Experience:

• Bachelor’s Degree in a related field
• 10-12 years of related / industry experience
• Demonstrated success in managing large account relationship and developing new account opportunities
• Must be proactive, highly energized and able to adapt to changing technology environment at short notice
• Clear communication at all levels 

Preferred Qualifications:

• MBA Degree preferred
• Previous Sales Management experience
• Experience in selling software/applications plus 5-10 years of prior sales account management experience
• Preferred Financial Services industry knowledge

go to method of application »

Position Summary & Key Areas of Responsibility

• This position reports/ works very closely with the Services Parts Operations Manager helping him manage day to day operational issues
• Co-ordinates and works on escalation, daily metrics, operational financials issues, internal reviews and daily tracker on various activities including ongoing projects.
• Works with remote teams to process customer orders which include order input, resolving order holds, and notifying customer of delays.
• Provides parts availability, order status, customer pricing and part number information to internal customers.
• Reports quality issues/concerns to appropriate personnel.
• Collaborates with other division subject-matter experts to uncover root causes of problems and assists with resolution.
• Generates reports, captures information, and records data using desktop tools. Work on understanding and evaluating vendors’ invoices be able to check discrepancy if any.
• Maintains a comprehensive knowledge of assigned processes and procedures.

Basic Qualifications

• Proficient in MS Applications
• A University Degree or
• Related Customer Service Experience
• Fluent in English

Preferred Qualifications

• 2 years’ experience in Customer Service
• A Master’s Degree

go to method of application »

Location: Nigeria

Position Summary & Key Areas of Responsibility:

• Responsible for selling solutions and services to secure new opportunities maximising revenue and profitability and increasing NCR's market share; Execute the sales process by moving new opportunities successfully through the funnel
• The primary focus is on account planning and opportunity planning to grow Financial self-service solution and services business; Targets key accounts at senior and executive levels; Secures funding for future initiatives at the executive level
• Accountable for building relationships with prospective and competitive customers; Key interface in defining customer needs and NCR's ability to meet those needs through Financial solutions; Serve as the liaison between the customer and NCR in regards to issues for new customer escalating any roadblocks to securing the business; Responsible for proposing and closing deals in the above mentioned solutions
• Position is ultimately responsible for direct sales and indirect sales (revenue and orders); Responsible for the profitable sales of NCR solution portfolio products including hardware, software, professional services and Line maintenance; Responsible for attainment of profit goals of the business, whilst maximizing customer retention & delight;
• Deploy and execute winning sales opportunities; and accountable for continuous account planning that drives short term and long team growth
• Ensure the timely update of the sales funnel
• Analyse creation of solution offer and proposal development; Articulates solutions in terms of ROI to the client
• Utilize team members including post-sale delivery professional, pre-sale technical professionals, and management to achieve business objectives;

Basic Qualifications & Experience:

• Bachelor’s Degree in a related field
• 10-12 years of related / industry experience
• Demonstrated success in managing large account relationship and developing new account opportunities
• Must be proactive, highly energized and able to adapt to changing technology environment at short notice
• Clear communication at all levels 

Preferred Qualifications:

• MBA Degree preferred
• Previous Sales Management experience
• Experience in selling software/applications plus 5-10 years of prior sales account management experience
• Preferred Financial Services industry knowledge