Logistics Controller at NCR Corporation

Position Summary & Key Areas of Responsibility

• This position reports/ works very closely with the Services Parts Operations Manager helping him manage day to day operational issues
• Co-ordinates and works on escalation, daily metrics, operational financials issues, internal reviews and daily tracker on various activities including ongoing projects.
• Works with remote teams to process customer orders which include order input, resolving order holds, and notifying customer of delays.
• Provides parts availability, order status, customer pricing and part number information to internal customers.
• Reports quality issues/concerns to appropriate personnel.
• Collaborates with other division subject-matter experts to uncover root causes of problems and assists with resolution.
• Generates reports, captures information, and records data using desktop tools. Work on understanding and evaluating vendors’ invoices be able to check discrepancy if any.
• Maintains a comprehensive knowledge of assigned processes and procedures.

Basic Qualifications

• Proficient in MS Applications
• A University Degree or
• Related Customer Service Experience
• Fluent in English

Preferred Qualifications

• 2 years’ experience in Customer Service
• A Master’s Degree

go to method of application »

Position Summary & Key Areas of Responsibility

• This position reports/ works very closely with the Services Parts Operations Manager helping him manage day to day operational issues
• Co-ordinates and works on escalation, daily metrics, operational financials issues, internal reviews and daily tracker on various activities including ongoing projects.
• Works with remote teams to process customer orders which include order input, resolving order holds, and notifying customer of delays.
• Provides parts availability, order status, customer pricing and part number information to internal customers.
• Reports quality issues/concerns to appropriate personnel.
• Collaborates with other division subject-matter experts to uncover root causes of problems and assists with resolution.
• Generates reports, captures information, and records data using desktop tools. Work on understanding and evaluating vendors’ invoices be able to check discrepancy if any.
• Maintains a comprehensive knowledge of assigned processes and procedures.

Basic Qualifications

• Proficient in MS Applications
• A University Degree or
• Related Customer Service Experience
• Fluent in English

Preferred Qualifications

• 2 years’ experience in Customer Service
• A Master’s Degree

go to method of application »

Position Summary & Key Areas of Responsibility

• This position reports/ works very closely with the Services Parts Operations Manager helping him manage day to day operational issues
• Co-ordinates and works on escalation, daily metrics, operational financials issues, internal reviews and daily tracker on various activities including ongoing projects.
• Works with remote teams to process customer orders which include order input, resolving order holds, and notifying customer of delays.
• Provides parts availability, order status, customer pricing and part number information to internal customers.
• Reports quality issues/concerns to appropriate personnel.
• Collaborates with other division subject-matter experts to uncover root causes of problems and assists with resolution.
• Generates reports, captures information, and records data using desktop tools. Work on understanding and evaluating vendors’ invoices be able to check discrepancy if any.
• Maintains a comprehensive knowledge of assigned processes and procedures.

Basic Qualifications

• Proficient in MS Applications
• A University Degree or
• Related Customer Service Experience
• Fluent in English

Preferred Qualifications

• 2 years’ experience in Customer Service
• A Master’s Degree