Job Openings at Optimus Bank

We are seeking a dedicated and dynamic Relationship Manager to join our Retail Banking team. 

Responsibilities Include:

• Identify opportunities to cross-sell and upsell banking products and services
• Provide overall leadership and continually enhance team performance in various areas to achieve quality customer service delivery.
• Drive business growth and achieve set revenue, quality risks assets and deposit mobilization targets through effective relationship management.
• Customer acquisition
• Proper onboarding of new customer, (funding account, linking of ATM card and onboard on Mobile Application)
• Developing new relationships and managing existing ones
• Daily engagement with customers for deposit mobilization
• Salary accounts acquisition
• Booking of quality loans
• POS terminal deployment and driving of collection.
• Relationship management with all customers of the Bank
• Delivery of excellent customer services to customers
• Preparation of weekly and monthly performance review documents
• Responsible for managing the team members (Account officers and DSA)

Requirements

• Bachelor's degree in Business, Finance, or related field
• Proven experience in commercial banking
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• In-depth knowledge of banking products and services
• Minimum of 4-5 years of experience in a similar role
• Confidence and proficiency in personal banking operations
• Proven track record of successful client relationship management
• Strong analytical and problem-solving skills

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Job Description

• Reviewing published regulations, circulars, laws and directives, breaking them down and identifying the section that impact upon the Bank’s business;
• Periodic review and risk assessment of the Bank’s products, services and vendors to ensure compliance with regulations;
• Preparing training manuals and facilitating trainings on AML/CFT compliance for the Bank’s employees;
• Ensure daily monitoring of transactions on AML Software, desktop reports / internally developed alert systems, escalated mails from back office and e-STR portal.
• Prompt detection, identification and reporting of STRs;
• Managing and rendering CTR, FTR and STR reports to regulators;
• Managing and rendering monthly, quarterly, half-yearly and end of year reports.
• Monitoring of business units/groups responsible for rendering reports (statutory renditions) on behalf of the Bank to regulators and law enforcement agencies;
• Monitoring of escalated or suspected trade transactions for AML/CFT concerns;
• Risk-based review of trade transactions processed by settlement units;
• EDD and KYC on High Risk customers such as Gaming Entities, Bureau De Change (BDC), PEPs;
• KYC and EDD for Foreign Financial Institutions;
• To receive, time stamp and log into the compliance register and closing out of all LEA and Regulatory correspondence;
• Preparations of Management reports on the activities of The Legal and Regulatory activities for the period under review. Monthly, Quarterly

Requirements

Education/Qualification

• Bachelor's degree in Business, Finance, or related field

Experience

• 4-5 years in banking

Skills/Competencies

• Good communication skills
• Analytical thinking & Report Writing skills
• Knowledge of relevant regulations, internal policies and SOPs
• Organizational skills
• Relationship and people management
• Knowledge of best practice & Local Extant Regulations
• Knowledge of Banking Operations
• Regulatory policy interpretation