- The Team Lead, Public Sector is responsible for driving business growth within public sector institutionsacross the South Bank by managing key government relationships, mobilizing deposits, supporting asset growth, and delivering sustainable revenue.
- The role supports the execution of the Bank’s public sector strategy while ensuring regulatory compliance, high service standards, and effective team performance.
Key Roles & Responsibilities
Strategy & Business Development:
- Support the implementation of the Bank’s public sector business strategy within the South Bank.
- Identify and develop business opportunities across MDAs, government agencies, and public institutions.
- Drive deposit mobilization and growth of public sector funds.
- Support the structuring and execution of lending and financing solutions for public sector clients.
Relationship Management:
- Manage and deepen relationships with assigned public sector clients and stakeholders.
- Support senior management in engagements with key government decision‑makers.
- Ensure retention, growth, and profitability of public sector accounts.
- Serve as a point of escalation for relationship and service‑related matters.
Risk & Compliance Management:
- Ensure compliance with CBN guidelines and internal policies governing public sector funds.
- Support effective credit risk management and proper documentation of all transactions.
- Collaborate with Risk, Compliance, Operations, and Internal Audit teams.
- Ensure timely resolution of audit, regulatory, and operational issues.
Leadership & People Management:
- Supervise, coach, and support Public Sector Relationship Managers.
- Monitor team performance against agreed KPIs and targets.
- Provide guidance on account management and business origination.
Customer Service Excellence
- Ensure consistent delivery of high‑quality service to public sector clients.
- Drive digital adoption and efficient service delivery channels.
- Oversee resolution of escalated client issues in a timely manner.
Experience & Qualifications/Skills Required
- Minimum of a First Degree in any discipline (additional qualifications are an advantage).
- Minimum of 7 years and above cognate experience, preferably in the public sector, commercial, or corporate banking.
- Professional certification (CIBN) is desirable.
- Strong sales, relationship management, and stakeholder engagement experience.
- Digitally savvy with strong analytical and problem‑solving skills.
- Proven ability to work effectively within a team and support team leadership objectives.
Required Competency & Proficiency Level as a Team Lead, Public Sector:
Area:
- Selling
- Intellectual
- Personal
- Interpersonal
- Motivational
Individual:
- Sales Approach
- Closing Abilities
- Negotiating
- Creative Selling
- Customer Focus
- Digital Customer Differentiation
- Virtual Meeting Organization
- Product Knowledge
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Job Summary
The Zonal Manager, Oil & Gas is responsible for driving business growth, profitability, and market penetration within the Oil & Gas sector across the South Bank. The role provides strategic leadership to Relationship Managers, deepens relationships with key Oil & Gas companies and related service providers, and ensures the Bank meets its financial targets while maintaining high standards of customer service, risk management, and regulatory compliance.
Key Roles & Responsibilities
Sector Strategy & Business Development:
- Develop and execute zonal business strategies for the Oil & Gas portfolio in alignment with the Bank’s commercial objectives.
- Identify, develop, and manage business opportunities within upstream, midstream, downstream, and Oil & Gas service companies.
- Drive deposit mobilization, asset growth, and revenue generation within the Oil & Gas sector.
- Coordinate cross‑selling opportunities across Treasury, Trade Finance, Corporate Banking, Digital Banking, and other product teams.
Sales & Performance Management:
- Drive sales performance and target achievement across all Oil & Gas Relationship Managers within the zone.
- Conduct regular performance reviews, pipeline assessments, and strategy sessions with team members.
- Ensure effective implementation of marketing initiatives and client acquisition strategies within the sector.
Relationship & Stakeholder Management:
- Build and maintain strong relationships with key decision‑makers in Oil & Gas companies and ancillary service providers.
- Serve as the point of escalation for strategic Oil & Gas clients within the zone.
- Represent the Bank at industry forums, sector events, and key stakeholder engagements as required.
Risk & Compliance Management:
- Ensure strict adherence to the Bank’s credit, risk, and compliance policies within the Oil & Gas portfolio.
- Oversee credit quality, loan performance, and ongoing monitoring of sector‑related exposures.
- Collaborate with Risk Management, Compliance, and Operations teams to mitigate sector‑specific risks.
Financial Management:
- Contribute to the profitability of the zone through effective revenue generation and cost management.
- Monitor zonal balance sheet, profit and loss performance against budget and historical trends.
- Drive growth in deposits, loans, overdrafts, and trade‑related facilities within the Oil & Gas sector.
People Management & Leadership:
- Lead, coach, and develop Oil & Gas Relationship Managers and Business Development Managers within the zone.
- Drive a performance‑driven and customer‑focused culture.
- Ensure effective talent selection, onboarding, training, and succession planning.
Customer Service Excellence:
- Ensure consistent delivery of high‑quality service to Oil & Gas clients across all service channels.
- Oversee the resolution of escalated client issues and ensure timely service recovery.
- Promote digital adoption and efficient service delivery models for sector clients.
Requirements
Required Competency & Proficiency Level as a Zonal Manager
Area
- Selling
- Intellectual
- Personal
- Interpersonal
- Motivational
Individual
- Sales Approach
- Closing Abilities
- Negotiating
- Creative Selling
- Customer Focus
Experience & Qualifications/Skills Required
- Minimum of a first degree in any discipline (additional qualifications are an advantage).
- Minimum of 10 years and above cognate experience, preferably with strong exposure to Oil & Gas, Commercial, or Corporate Banking.
- Professional certification (CIBN) is required.
- Proven experience in sales leadership, sector relationship management, and revenue generation.
- Strong understanding of Oil & Gas industry dynamics and risk considerations.
- Digitally savvy with strong analytical and problem‑solving capabilities.
- Demonstrated ability to lead teams and deliver results in a performance‑driven environment.
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