Teller / Cashier at Open Access Consulting

Job Summary (Purpose of the Role)

• Serves as the face of the bank at the counter — receiving deposits, paying withdrawals and keeping a perfectly balanced till, while giving fast and friendly service to Onitsha's trading customers.

Job Responsibilities

• Collect till float from the vault and confirm opening cash in the register.
• Receive cash/cheque deposits, verify counts and counterfeit-check notes before posting.
• Pay withdrawals after proper verification of signature/ID/BVN and available balance.
• Post all transactions in the core banking application immediately and issue receipts.
• Refer transactions above personal limit to the Head of Operations for authorisation.
• Keep the till locked at all times when away; never leave cash unattended.
• Balance the till at close of business: physical cash = system position; report any difference immediately.
• Sort/band notes, bag excess cash to the vault, and prepare the daily teller proof.
• Head Teller (from Dec): supervise other tellers, manage bulk/market deposits and coordinate cash evacuation.

Requirements

• Educational Qualification: Minimum of OND in Accounting, Banking & Finance, Business Administration or related field
• Professional Certification: None mandatory; basic banking operations training an advantage.
• Experience Required: 1-2 years' cash handling experience in a bank, MFB, POS/agency banking or retail environment. Head Teller: 3+ years including supervisory cash management. Fresh graduates with strong numeracy may be considered for training.
• Technical / Job Skills: Fast and accurate cash counting; counterfeit note detection; core banking teller module; receipt/payment posting; till balancing and proof preparation; basic Excel; POS/cash deposit machine handling.
• Soft Skills & Attributes: Honesty and transparency; accuracy under pressure; courtesy and patience with market customers; alertness; teamwork.The ability to speak igbo language is a compulsory requirement.