Team Lead, Public Sector at Wema Bank Plc

• The Team Lead, Public Sector is responsible for driving business growth within public sector institutionsacross the South Bank by managing key government relationships, mobilizing deposits, supporting asset growth, and delivering sustainable revenue.
• The role supports the execution of the Bank’s public sector strategy while ensuring regulatory compliance, high service standards, and effective team performance.

Key Roles & Responsibilities
Strategy & Business Development:

• Support the implementation of the Bank’s public sector business strategy within the South Bank. 
• Identify and develop business opportunities across MDAs, government agencies, and public institutions. 
• Drive deposit mobilization and growth of public sector funds. 
• Support the structuring and execution of lending and financing solutions for public sector clients.

Relationship Management:

• Manage and deepen relationships with assigned public sector clients and stakeholders. 
• Support senior management in engagements with key government decision‑makers. 
• Ensure retention, growth, and profitability of public sector accounts. 
• Serve as a point of escalation for relationship and service‑related matters. 

Risk & Compliance Management:

• Ensure compliance with CBN guidelines and internal policies governing public sector funds. 
• Support effective credit risk management and proper documentation of all transactions. 
• Collaborate with Risk, Compliance, Operations, and Internal Audit teams. 
• Ensure timely resolution of audit, regulatory, and operational issues. 

Leadership & People Management:

• Supervise, coach, and support Public Sector Relationship Managers. 
• Monitor team performance against agreed KPIs and targets. 
• Provide guidance on account management and business origination. 

Customer Service Excellence

• Ensure consistent delivery of high‑quality service to public sector clients. 
• Drive digital adoption and efficient service delivery channels. 
• Oversee resolution of escalated client issues in a timely manner. 

Experience & Qualifications/Skills Required

• Minimum of a First Degree in any discipline (additional qualifications are an advantage). 
• Minimum of 7 years and above cognate experience, preferably in the public sector, commercial, or corporate banking. 
• Professional certification (CIBN) is desirable. 
• Strong sales, relationship management, and stakeholder engagement experience. 
• Digitally savvy with strong analytical and problem‑solving skills. 
• Proven ability to work effectively within a team and support team leadership objectives. 

Required Competency & Proficiency Level as a Team Lead, Public Sector:
Area:

• Selling
• Intellectual
• Personal
• Interpersonal
• Motivational

Individual:

• Sales Approach
• Closing Abilities
• Negotiating
• Creative Selling
• Customer Focus
• Digital Customer Differentiation
• Virtual Meeting Organization
• Product Knowledge