Internship Opportunities at eHealth4everyone

We are looking for a Quality Assurance Intern who is passionate about the tech space, a natural leader who has an eye for details and is driven to ensure established standards of quality are met across teams in the organization.

Responsibilities:

• Undertake software testing & troubleshooting tasks.
• Draft & Update Quality Assurance policies & procedures.
• Interpret standards & procedures.
• Plan, conduct, and monitor testing and inspection of products to ensure quality.
• Collect, Compile Data on current Quality standards and analysis to identify areas for improvement.
• Investigate Client complaints and non-conformance issues across teams.
• Identify areas for improvement in the Quality System.
• Identify training needs/ interventions in the Quality system.
• Analysis of software and systems to mitigate risk and prevent software issues.
• Detect bugs/errors and track effectively using bug tracking tools such as Jira.
• Create test cases, test templates, and test plan documents.

Qualification and Skills:

• At least Six Months of experience in Testing Mobile Applications and Websites.
• Knowledge of Unit, Functional, Load, API testing, etc, and automated testing.
• A degree in computer science/engineering, information management technology, statistics, or any closely related field is required.
• Knowledge of automated testing tools.
• The candidate must reside in Abuja.
• Web data aggregation testing, Data analysis.
• Knowledge of Python is a plus.
• Knowledge of testing tools for various tests.
• Knowledge of new technology trends.
• Experience creating test plans/strategy.
• Ability to pay attention to details in finding bugs.

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The IT Support intern will provide technical support, and maintain the organisation’s computer networks. S/he will run routine updates of company systems and applications, and support testing and installation of software tools.

Responsibilities:

• Run routine updates and maintenance of the company’s IT infrastructures, systems and applications.
• To make a Standard Operating Procedure (SOP) document on how to utilize it.
• Research, install and manage software tools that enhance staff performance and productivity. To make a presentation on how to use it.
• Add, create and remove users on Google Workspace and Microsoft365 portal
• Manage office internet; add, update and remove users, observe downtime and contacts customer support where necessary.
• Design and implement cost effective software solutions to be deployed across the organization.
• Work with vendors and service providers on the maintenance and repair of assets and hardware
• Assist in setting up new staff with work/productivity/onboarding tools.
• Troubleshoot issues around staff members’ challenges with installed tools.
• Monitor the company’s web services & servers and report downtime and/or other issues
• Support with testing, setting up and maintaining software and hardware used and deployed at third party locations for projects, stakeholders and clients.
• Any other tasks as assigned.

Qualifications and Skills:

• A degree in Computer Science, Information Science, Mathematics or any closely related field is required.
• Sound knowledge of application troubleshooting.
• Strong knowledge of web server exploits and their solutions.
• Sound Knowledge of technical requirements of various software & applications.
• Teamwork.
• Good communication skills.
• Highly organized and pays extraordinary attention to detail.
• Must have the ability to act quickly and pragmatically under pressure to prioritise and resolve issues.
• Enthusiasm and high level of motivation.

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The Digital marketer is needed to help maintain an online presence for the company by marketing and engaging our products/services through our social media platforms.

Responsibilities:

• Develop email marketing campaigns directed at the different segments of our client base
• Plan and execute all web, search engine optimization and display advertising campaigns
• Develop and implement a social media marketing strategy
• Develop and execute content marketing strategies
• Create and publish Google Ads 
• Conduct SEO audits of company websites
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Liaise and build relationships with media/digital advertising agencies
• Research trends in digital marketing and makes recommendations for strategic growth
• Support content development.

Qualification and Skills:

• Educated to at least a degree level.
• At least six months of experience in digital marketing.
• Experience in commercial activities in a technology or health setting would be advantageous but not a requirement.
• Good knowledge of all different digital marketing channels
• Good knowledge and experience with online marketing tools
• Good knowledge of Youtube and Google Ads.
• Best practices, hands-on experience with SEO, Google Analytics etc.

Please Note: Applicants must have a diverse portfolio demonstrating mastery of their craft and a track record of results to be included on their resume or presented when required.

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We are seeking a highly motivated and detail-oriented Automation Intern to join our dynamic team. This role is designed for individuals who are passionate about leveraging technology to improve efficiency and streamline processes within an organization. The ideal candidate will work closely with the IT Support Lead, AI team, and Tech team Leads to support the automation of tasks using advanced AI tools and Robotic Process Automation (RPA) platforms such as Power Automate, Electroneek, and Robomotion. No programming skills are required for this role.

Key Responsibilities:

• Assist in identifying tasks suitable for automation and support the implementation of automated workflows using RPA tools and AI technologies.
• Utilize various AI tools from OpenAI, Microsoft, and other platforms to enhance automation processes.
• Work collaboratively with the IT Support Lead, AI team, and Tech team Leads to understand their requirements and develop automation solutions.
• Maintain detailed documentation of automated processes, workflows, and any changes made to existing systems.
• Monitor the performance of automated tasks and generate regular reports to track efficiency gains and identify areas for improvement.
• Provide support for troubleshooting and resolving issues related to automated processes.
• Assist in training team members on the use of new automation tools and processes.

Qualifications:

• Currently pursuing or recently completed a degree in Information Technology, Computer Science, Engineering, or a related field.
• Demonstrated interest in task automation and process improvement.
• Strong analytical skills with the ability to understand complex processes and develop efficient automation solutions.
• High attention to detail to ensure accuracy in automated tasks and documentation.
• Excellent verbal and written communication skills to effectively collaborate with team members and document processes.
• Willingness to learn new tools and technologies quickly and effectively.
• Ability to work well in a team environment and contribute to collaborative projects.

Preferred Qualifications:

• Six month EXxperience
• Basic understanding or familiarity with RPA tools such as Power Automate, Electroneek, or Robomotion is a plus.
• Basic knowledge of AI tools and platforms from providers like OpenAI and Microsoft.
• Strong problem-solving skills to troubleshoot and resolve automation issues.

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We are looking for a DevOps Intern that will assist in building functional systems that improve customers’ experience and collaborate with software developers, system operators, and other IT team members to manage code releases.

Responsibilities:

• Deploy product updates and fixes.
• Enforce best DevOps practices in every aspect of the software development process.
• Identify production issues and implement integrations that meet customer needs.
• Execute and automate operational processes fast, accurately, and securely.
• Build tools to reduce the occurrence of errors and improve customer experience.
• Research, develop and/or deploy software to integrate with internal back-end systems.
• Perform root cause analysis for production errors and maintain a log of determined causes and fixes.
• Investigate and resolve technical issues on staging and production environments.
• Develop scripts to automate database backup and restoration, application deployment, etc.
• Design procedures for system troubleshooting, root cause analysis and maintenance.
• Continuously analyze system performance in production, troubleshoot reported issues, and proactively identify areas in need of optimization.
• Developing and driving real-time monitoring solutions that provide visibility into site health and key performance indicators.

Qualifications and Skills:

• Degree in Computer Science / Computer Engineering or other related areas.
• Skill in Relational Database Administration, Capacity Management, Availability Management, Systems Design, and Integration, Systems Security.
• Expertise in Linux and Windows operating systems and shell scripting.
• Six months Technical experience working with cloud technologies.
• Working knowledge of MS Office is an added advantage.
• Working understanding of Load balancing technologies.
• Working understanding of IT service management.
• Working understanding of version control tools such as Git
• Demonstrable experience with CI/CD tools for pipeline creation and management to facilitate deployment and release management e.g. GitLab, Jenkins, CircleCI, etc
• Experience with Chef, Puppet, or Ansible, automating all aspects of system and server management.
• Solid background in the deployment of web applications based on Python,Vue.js and Node.js.
• Good understanding of distributed systems and container technologies like Docker/Kubernetes container infrastructure and orchestration.
• Experience with DNS, Networking, and High Availability solutions.
• Experience with webservers in a linux environment, i.e. Nginx, Apache2 and techniques for load balancing and SSL configuration
• Good understanding of monitoring tools such as Prometheus and Grafana for server monitoring and notifications
• Experience using an array of automation tools, for backups, restoration, deployment, monitoring, etc..
• Teamwork, problem-solving attitude, decision making, customer orientation.