Fresh Jobs at Eclat Human Resource Consulting Limited

Responsibilities

The ideal candidate will (but is not limited to):

Identify, engage, and acquire new customers within assigned territory.

• Build, nurture, and maintain strong relationships with existing customers for repeated sales.
• Achieve monthly, quarterly, and annual sales targets.
• Negotiate and close sales deals in alignment with company policies.
• Ensure customer satisfaction, manage complaints, and ensure high retention rates.
• Oversee timely and complete product delivery to customers.
• Track and analyze sales performance data to identify trends and opportunities.
• Conduct regular market and competitive analysis, including daily price scouting.
• Prepare and submit accurate, timely sales and market reports.
• Develop and implement regional sales strategies for improved market penetration.
• Optimize sales processes to increase efficiency and conversion rates.
• Ensure quality data management to support decision-making.
• Collaborate with logistics, finance, and marketing teams for smooth operations.
• Facilitate product knowledge and sales training sessions for staff and clients.
• Manage regional sales budgets and ensure cost-effectiveness.
• Ensure compliance with LPG distribution regulations and safety standards.
• Maintain strong relationships with suppliers and partners to ensure a reliable supply chain.
• Support market expansion in competitive and underserved areas.
• Monitor pricing dynamics, regional opportunities, and emerging trends.
• Coordinate logistics and oversee shipment volumes and frequency.
• Providing training to sales team members and customers
• Smooth inter-departmental operations and timely issue resolution.

Requirement

• Degree or equivalent in Accounting, Electrical/Electronics Engineering, or any numerate discipline.
• Proven experience in Sales and Marketing.
• Experience in Customer Relationship Management.
• Master’s in Business Administration (MBA) is an added advantage.
• Professional certifications such as ACCA or ACA (added advantage).

Required Competencies

• Strong sales expertise, including negotiation, closing skills, and market knowledge
• Excellent customer relationship management and customer-focused problem-solving
• Analytical ability to interpret sales data, conduct market analysis, and support decisions
• Effective communication skills, including verbal, written, and presentation abilities
• Leadership capability to guide, motivate, and develop teams
• Strong collaboration and teamwork across departments and functions
• Knowledge of LPG regulations, compliance standards, and industry safety requirements
• Adaptability, initiative, and the ability to work independently in dynamic market conditions
• Must be available to travel both locally and internationally.

Salary:  N600,000 - 1,000,000

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Salary: N350,000-400,000    

Responsibilities

The ideal candidate will (but is not limited to):

• Oversee daily administrative operations of the recreational center to ensure smooth workflow and coordinated service delivery.
• Supervise and manage front-desk operations, including member registrations, inquiries, bookings, and guest support.
• Prepare staff schedules, manage attendance, and evaluate performance to maintain high service standards.
• Develop, update, and enforce administrative policies, SOPs, and operational guidelines.
• Coordinate with maintenance teams to ensure facilities, equipment, and amenities are clean, functional, and safe.
• Monitor stock levels and manage procurement of supplies, materials, and service contracts.
• Assist in budget planning, expense tracking, and financial reporting to support cost-effective operations.
• Maintain accurate administrative records, reports, compliance logs, and documentation for audits.
• Oversee membership systems, payment processing, renewals, and customer data management.
• Handle escalated customer concerns and service-related issues promptly and professionally.
• Support planning, scheduling, and execution of recreational programs, activities, and events.
• Ensure compliance with health, safety, facility standards, and hospitality regulations.
• Conduct regular facility inspections to identify maintenance needs, safety risks, or operational gaps.
• Coordinate emergency procedures, incident reporting, and safety protocol implementation.
• Monitor and coach administrative staff to improve service quality and operational performance.
• Collaborate with marketing and customer service teams to enhance member engagement and program participation.
• Prepare administrative summaries, operational updates, and financial reports for the Operations Manager.
• Identify operational inefficiencies and recommend process improvements to enhance overall center performance.

Requirement

• A Bachelor’s degree in Business Administration, Hospitality Management, Recreation Management, or related field.
• A minimum of 10 years of progressive experience in administrative or operations management, preferably in a recreational, hospitality, or tourism facility.
• Advanced proficiency in MS Office, scheduling tools, and membership or facility management systems.
• Strong understanding of facility operations, customer service standards, and recreational program coordination.

Required Competencies:

• Efficient coordination of administrative and facility operations.
• High customer satisfaction and timely resolution of escalated issues.
• Accurate, timely reporting and documentation management.
• Well-maintained facilities with minimal operational disruptions.
• Effective staff management and performance improvement.
• Compliance with SOPs, safety regulations, and facility standards.
• Timely procurement and cost control.
• Successful execution of recreational programs and activities.
• Positive feedback from management, staff, and guests.