Fresh Jobs at Bukkha Hospitality Limited

Location: Lekki, Lagos

Job Description

• Provide excellent customer services
• Greet customers and attend to customer
• Make suggestions based on their preferences
• Take and serve food/drinks orders
• Up-sell when appropriate.

Requirements

• Candidates should possess an OND / SSCE / GCE / NECO qualification with 0 - 3 years work experience.
• Must understand customer service, must be smart.

Salary
N38,000 monthly.

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Location: Lekki Admiralty Way, Lagos

Essential Job Functions

• Answering calls from customers professionally and responding to customer inquiries and complaints.
• Send all order received to the outlets for processing and ensure it is fulfilled to the last point.
• Handling and resolving customer complaints regarding product sales to service problems.
• Providing customers with the necessary service and product information.
• Processing orders, and treating enquiries requested by the customers.
• Identifying, escalating priority issues and reporting to the Supervisor or line Manager immediately.
• Ensure all customer data are rightly entered and saved into the system and also regular update on customer information when necessary.
• Following up complicated customer calls where required.
• Completing call notes and call reports as necessary and updating them in the CRM.
• Obtaining and evaluating all relevant data to handle complaints and inquiries.
• Recording details of comments, inquiries, complaints, and actions taken.
• Other duties as assigned.

Requirements

• Candidates should possess an OND / HND / Bachelor's Degree with 1 - 3 years work experience.

Salary
N50,000 monthly.