Latest Jobs at Kuda Bank

Roles & Responsibilities:

• Manage the implementation of the LMS including relevant integration with existing systems and/or processes.
• Develop communication/engagement strategy to support the usage of learning platforms.
• Identify and communicate opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements.
• Create innovative and interactive e-Learning content as required by the business.
• Ensure proper deployment of and daily operation, use, and configuration of the LMS.
• Design and manage the LMS interface for all users and to ensure user-friendliness of the LMS.
• Write and maintain technical procedures and policy documentation to ensure the security and integrity of systems/networks.
• Create user logins as needed, assign user permissions, create and manage user structures including the creation of user groups and learning cohorts.
• Manage and track course enrolment, course revisions and history. Also ensure there are online assessments and evaluations for courses on the LMS where applicable.
• Work with the Technology team and the implementation partner to manage (update and upgrade) the LMS, and also constantly review and monitor system performance.
• Develop and update standardised tools and reports for ongoing access to learning information; generate standard and custom reports, analyse reporting data and recommend strategic direction to the L&D Officer.
• Provide blended learning solutions for employees.
• Manage relationships with subject matter experts to make sure content is accurate and up to standard.
• Conduct regular research and liaise with professionals across various industries to ensure best practices for Learning and Development through the LMS are practiced in the organisation.

Requirements

Knowledge, Skills & Experience:

• Experience working with senior managers on a range of HR development activities.
• Practical experience of turning strategic thinking into practical deliverables.
• Basic Project Management knowledge and hands on experience.
• Organisation, follow up, analytical, communication and problem solving skills.
• Excellent skills in rapid authoring tools such as Storyline or Adobe Captivate.
• Knowledge of storyboarding, content design, digitalisation and authoring tools.
• In-depth knowledge of SCORM technologies.
• Understanding of learning theories and pedagogy for adults.
• Experience in research, analysis, collection/collation, interpretation and presentation of data; developing standard and ad hoc reports, templates, dashboards, scorecards, and metrics; interfacing and liaising with top and senior management, employees and other key stakeholders.

Qualifications:

• Minimum 4 years of progressively responsible experience in delivering Online Learning & Learning Management System functions or HR generalist or specialist experience.
• Membership of a professional body - CIPM, CIPD, NITAD, PMI, SHRM, etc. is an advantage.
• Basic experience of using a range of psychometric instruments for development purposes and coaching qualification, is desirable.

Benefits

Why join Kuda?

At Kuda, our people are the heart of our business, so we prioritize their welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• Pension
• Competitive annual leave plus bank holidays
• Group life insurance
• Health insurance
• L&D training

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Role

• As a Product Owner for employee journey and environment, you will be crafting a workplace experience that authentically reflects the company way of working; building a team of service-minded professionals that work on behalf of the workforce; delivering tools and technology to enable seamless workflow and collaboration across diverse teams and geographies.
• You will take care of the day-to-day running of projects, including preboarding to offboarding, and everything in-between as part of the employee lifecycle; you will work with facilities teams to ensure physical experience of people enables their upmost productivity in collaboration and individual contribution scenarios; you will work with HR and finance teams to understand productivity and economic impact of implementing policies and projects; you will work with teams to define the right mix of WFH, international travel, in-office work for each of them and find best tools and processes to enable their maximum performance and engagement.

Responsibilities

• Lead a cross-functional program to elevate employee experience through strategies like product management, agile methodologies, employee centred design.
• Define, map out and execute Employee Journey Map, working in partnership with HR, COEs, People Ops, HR Tech, Tech Infra, Finance, Facilities teams.
• Facilitate and conduct meetings with stakeholders to capture and define opportunities; leverage these insights & map candidate and employee journeys that’s also aligned to business strategy, people priorities, and user data that will have a significant impact on the overall employee experience
• Act as Product Owner for key employee journeys, and lead a cross functional team on all aspects of end-to-end product delivery, from idea to roll-out, ensuring objectives are met.
• Work on both virtual and physical experience of employees, work closely with teams to define their working environment, be it remote-first or physical team space, engage with facilities and technology teams to strive for reliable infrastructure for effective collaboration
• Use Product Marketing knowledge to design effective product launch strategies, leading to swift adoption and engagement of the employees
• Drive, measure, and advise on employee journey effectiveness with teams across the People and Product team, work on OKRs and metrics that objectively represent efficiency of the program
• Educate, communicate, and coach stakeholders, responsible for employee processes, to develop new capabilities in the consumerization of the employee experience

Requirements

• Detail-oriented, with excellent organisational and project planning and execution skills
• Successful track record of delivering results in a dynamic environment; effectively balances short and long-term goals.
• General understanding and knowledge of software development; strong technical and programming aptitudes.
• Scrum Product Owner or Agile practitioner or Business analyst experience will be an advantage
• Problem-solving skills, grounded in data and feedback and driven toward process simplification.
• Forward-thinking and able to extrapolate learnings and industry trends to build a roadmap for the future
• Proven ability to work effectively in a variety of situations and collaborate across teams and at all levels of the organization.
• Adept at influencing stakeholders through interpersonal and negotiation skills; can form relationships through a shared vision.
• Excellent written and oral communication skills; able to flex style based on the audience.
• Able to work independently with minimum supervision, in a team, and cross-functionally with other teams
• Excels in a fun-loving, yet driven environment
• Possess a positive attitude; resourceful and self-motivated

Benefits

Why join Kuda?

At Kuda, our people are the heart of our business, so we prioritize their welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• Pension
• Competitive annual leave plus bank holidays
• Group Life Insurance
• Health Insurance
• L&D Training