Jobs at COOPI - Cooperazione Internazionale

Description

• Under the direction and direct supervision of the Head of Programmes, the Communications and Advocacy Officer assists in the development and implementation of communications and advocacy initiatives to raise COOPI's position and recognition among partners, the media, and the general public.
• She / He will be in charge of providing planning and communication support to ensure the efficient and effective execution of project operations.
• She / He will establish a robust communication tool and offer relevant information to all stakeholders while carrying out her/his obligations.
• She / He will advocate for and promote COOPI's activities in Sokoto in particular and Nigeria in general, and will collaborate closely with the project team and program cluster, government officials, the private sector, non-governmental organizations, and civil society organizations.

Duties and Responsibilities
Supports the development and implementation of project communications and advocacy initiatives, as well as business development with a focus on the following outcomes:

• Implementation of the Project Publications Policy; inputs, content development, coordination of the production and distribution of press releases, publications, articles, and sharing of project expertise and successes.
• Provision of inputs and information for the development of a project communication strategy based on the corporate communications strategy
• Aid in raising awareness of COOPI's mandate and aims through information dissemination and the organization of public events
• In collaboration with the supervisor, plan and prepare marketing and awareness-raising materials such as briefing papers and press releases.
• Provide publicity, advocacy, knowledge-sharing events, and promotional opportunities. Provision of event logistics support.
• Development and creation of marketing and awareness-raising materials, including briefing papers and press releases, in collaboration with supervisor.
• Publicity, advocacy, knowledge-sharing events, and promotional opportunities are all organized. Provision of event logistics support.
• Examine reference materials, identify reference materials for retention. Upkeep of an information database and a photo collection.
• Organization and execution of collaborative UN communication initiatives (World Toilet Day, World Food Day, etc.)
• Liaise with media outlets to ensure that relevant information and messages reach the public, including the preparation of press releases.
• Prepare promotional material on the project, including pamphlets, videos, etc.
• Prepare communication reports for the Project Management Team
• Perform other duties as required.

Ensures the facilitation of knowledge building and management with a focus on the following outcomes:

• Support to colleagues in identification, documenting and drafting of best practices and lessons learned.
• Staff training on effective communication and advocacy will be organized. Lead the knowledge dissemination process at all levels, producing documents that capture the proper stakeholders and knowledge-based products.
• Create internal and external networks or communities of practice that include important professionals from government, non-government organizations, think tanks, private corporations, international development organizations, and the UN agencies
• Map key competencies available in different government agencies and development organizations.
• Provide support to organization of workshops, seminars, training and delivery of outputs (products).
• Coordinates with various government and non-governmental agencies regarding update the project information

Requirements
Education:

• Bachelor’s Degree from reputed university in Mass Communications & Journalism, Media Studies, Communications Strategy, Development Communication or relevant discipline.

Experience:

• At least 2 - 3 years of relevant experience at the national level in providing communication packages to promote the activities of organization, preferably a development organization.
• Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and graphic designing.
• Experience in handling of web-based management systems.

Language Requirements:

• Spoken and written fluency in English and Hausa.

Functional Competencies:
Advocacy/Advancing a Policy-Oriented Agenda:

• Identifies relevant information for advocacy for a variety of audiences
• Makes research of contacts in the media, government, private sector, donors, other agencies, civil society in other stakeholders for COOPI’s advocacy efforts
• Promoting Organizational Learning and Knowledge Sharing
• Researches best practices and poses new, more effective ways of doing things
• Documents innovative strategies and new approaches

Job Knowledge / Technical Expertise:

• Understands the main processes and methods of work regarding to the position
• Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks
• Strives to keep job knowledge up-to-date through self-directed study and other means of learning
• Demonstrates good knowledge of information technology and applies it in work assignments

Creating Visibility for COOPI:

• Disseminate information and materials on COOPI’s development/humanitarian activities
• Maintains networks and knowledge assets for use in visibility and image activities
• Identifies relevant information for advocacy for COOPI

Client Orientation:

• Reports to internal and external clients in a timely and appropriate fashion
• Organizes and prioritizes work schedule to meet client needs and deadlines
• Establishes, builds and sustains effective relationships within the work unit and with internal and external clients
• Responds to client needs promptly

Core Competencies:

• Demonstrating/safeguarding ethics and integrity
• Demonstrate corporate knowledge and sound judgment
• Self-development, initiative-taking
• Acting as a team player and facilitating team work
• Facilitating and encouraging open communication in the team, communicating effectively
• Creating synergies through self-control
• Managing conflict
• Learning and sharing knowledge and encourage the learning of others.
• Informed and transparent decision making
• Required Skills and Experience.

Others:

• Ability to receive and handle confidential and sensitive information.
• Proven interest and commitment to humanitarian and development principles and a demonstrable understanding of conflict/post conflict development contexts.
• Strong motivation to help people in needs.
• transversal skills:
• Well organized and attention to details.
• Reliable and rigorous.
• Ability to analyse and suggest improvement.
• Autonomy, neutrality, hard worker.
• Able to manage stress and pressure.

go to method of application »

Job Description

• The Accountability Officer will work under the direct supervision of the MEAL Officer in the Coordination office based in Abuja, with travel to field offices as needed.
• The Accountability Officer will be responsible for ensuring the complaints handling mechanism is in place across COOPI projects.
• S/he will be responsible to fulfil requirements under the Humanitarian Accountability Partnership (HAP) standards especially in regards to information sharing, beneficiaries' participation, complaints and response mechanism and accountability in monitoring, evaluation, accountability and learning.
• S/he will ensure clear and transparent rules for raising and processing complaints are established and that complaints are recorded and addressed by relevant parts of COOPIwithin a reasonable timeframe and will utilize the information received through the feedback channel to produce periodic reports and analysis that can strengthen programming and increase overall organizational accountability

Main Responsibilities and Tasks
Duties and Responsibilities:
Under the direct supervision of the MEAL Officer and MEAL Manager, the Accountability Officer will perform the underlisted tasks:

• Project Cycle Management: Provide technical assistance to ensure that the PUI accountability framework is integrated throughout the project cycle (design, implementation and monitoring and evaluation) across all projects
• HR: S/he will build capacity of implementing project teams to mainstream and develop accountability practices and mechanisms into programming
• Logistics and Admin: Lead the logistic and administrative duties related to managing a complaints and feedback mechanism.

Specific Objectives and Linked Activities:

• Establish a complaints and feedback mechanism (CFM) in each project location on the highest levels of integrity which beneficiaries will trust and ensures that they can make confidential complaints and be confident of the response processes.
• Monitor complaints received and response (follow-up) processes through developing and maintaining a tracking mechanism.
• Ensure that feedback is routinely recorded, reviewed and responded timely in line with feedback mechanism guidelines.
• Be the first point of contact for beneficiary, staff and stakeholder complaints.
• Maintain and update the CFM database; and provide timely update to project staff based on the nature of feedback.
• Analyze patterns and trends in complaints to help improve programming.
• Generate periodic reports and share with project teams and the MEAL officer.
• Conduct periodic field visit to ensure that accountability systems are in place and the necessary support is provided as needed.
• Review accountability systems periodically and update any changes if deemed necessary in consultation with the MEAL Manager.
• Participate in internal and external meetings related to humanitarian accountability.
• Ensures gender is mainstreamed in various stakeholder meetings and capacity building.
• Collects and documents success stories and photographs for reports;
• Upholds COOPI’s mission and Charter of Values;
• Follows and enforces all COOPI codes of conduct and policies (globally and in-country); Protection, gender and AAP are to be integrated into the partner monthly narrative report. Additional reports to be shared include: safety audits, protection monitoring scorecards, protection risk assessments and outcome of consultation with PMCs and the affected population on the impact of food assistance.
• Performs any other duties as requested by the supervisor.

Capitalization and Capacity Strengthening:

• Lead in developing a responsive, functional and appropriate feed backing mechanism which can improve current project implementation and guide future programming.
• Provide support to programme managers in reviewing information across projects, to ensure that feedback and complaints are taken into account in programme management decisions.
• Identify and formulate accountability findings, lessons learned and recommendations to be integrated into planning and reporting efforts of COOPI project activities.
• Build the capacity of all staff on Protection and AAP-related issues, in order to enhance internal knowledge and expertise and provide qualitative delivery of activities with high protection standards and enhance protection and AAP sensitive approach within the targeted communities.
• Translate protection mainstreaming into concrete, practical actions (awareness-raising, training and on the job mentoring) of colleagues.
• Support to implement good practice in data protection and privacy;
• Support awareness-raising of the staff and the affected population on the prevention of sexual exploitation and abuse.

Communication:

• Inform communities regarding their right to be consulted, make complaints and provide feedback to PUI on its activities.
• Communicate and disseminate complaints handling procedures, policies and tools to beneficiaries, project staff and other stakeholders.

Networking and partnerships:

• Establish and maintain collaborative relations with relevant donors, partners, project stakeholders and other organizations
• Ensure that main protection concerns are brought to relevant stakeholders to advocate for the respect of human rights and minimum protection standards.

Requirements

• Education Degree: Bachelor's Degree preferably in Statistics, Information Management, Management, Social Sciences or related fields.
• Work experience: minimum of two (3) years’ experience working with INGO, NGOs or Government Agencies in Planning, Monitoring and Evaluation and implementation of Accountability Programming in Humanitarian or Development Programs.
• Knowledge and skills: strong analytical and critical thinking skills and ability to work in a diverse team and manage complex and sensitive organizational relationships.
• Computer skills: competence in using information technology including experience with word-processing, spreadsheets and database software.
• Experience using SPSS, STATA or Power-BI info is desirable.
• Language skills: Fluent in English and Hausa is mandatory (Speaking/Reading/Writing);

Others:

• Ability to receive and handle confidential and sensitive information.
• Proven interest and commitment to humanitarian and development principles and a demonstrable understanding of conflict/post conflict development contexts.
• Strong motivation to help people in needs.
• transversal skills:
• Well organized and attention to details.
• Reliable and rigorous.
• Ability to analyse and suggest improvement.
• Autonomy, neutrality, hard worker.
• Able to manage stress and pressure.