Vacancy No: 061
Job Summary
- A key component is promoting strategic communication to counter misinformation and disinformation, enhancing public trust and the legitimacy of ECOWAS institutions.
- This includes capacity-building for staff, modernizing communication structures, and integrating digital tools, such as social media analysis, into institutional workflows.
- The project, following a Team Europe Approach, is co-financed by the German Federal Ministry for Economic Cooperation and Development (BMZ), the European Union (EU), and Spanish Cooperation (AECID).
- It is implemented by GIZ and the Spanish Agency for International Development Cooperation (AECID) in collaboration with the ECOWAS Commission, spanning January 2024 to December 2026 with a financial volume of EUR 14.9 million.
Responsibilities
The Advisor – Communication and Digital Governance will:
- Develop regional and national strategies to combat online and offline disinformation.
- Facilitate multi-stakeholder platforms for fact-checking and public awareness.
- Create capacity-building tools for media, civil society, and government actors to enhance digital literacy and resilience to information manipulation.
- Provide technical input for policies on platform governance, content moderation, data protection, and algorithmic transparency.
- Support ECOWAS in aligning with continental and global standards, such as the Global Digital Compact.
- Engage with regional ICT regulators, civil society, and platforms to improve regulatory coherence and rights-based digital governance.
- Monitor global trends in generative AI, regulation, and information manipulation to inform ECOWAS responses.
- Promote local AI and innovation ecosystems to support democratic resilience and access to trustworthy information.
- Contribute to the organizational development of ECOWAS units focused on communication and digital governance.
- Support the development of long-term institutional frameworks for strategic communication, digital engagement, and platform oversight.
Tasks:
The Advisor – Communication and Digital Governance will:
- Provide strategic and technical advisory services to the ECOWAS Commission on countering misinformation and disinformation, enhancing institutional resilience, communication capacities, and public trust.
- Design and implement inclusive, gender-responsive digital governance frameworks and policy dialogues on platform accountability, algorithmic transparency, and digital rights within the ECOWAS context.
- Collaborate with ECOWAS directorates to strengthen internal coordination and policy coherence on digital governance and information integrity.
- Co-develop strategies for integrating emerging technologies, such as AI, into communication workflows, policy design, and data analysis.
- Develop and implement capacity-building measures for ECOWAS staff and regional partners, including training on strategic communication, AI literacy, fact-checking, and combating digital threats.
- Establish digital tools and data-driven approaches to monitor public discourse, analyze disinformation trends, and enhance ECOWAS’s digital outreach.
- Draft technical papers, analytical briefs, talking points, and background notes on disinformation, digital platform governance, AI, and innovation in the ECOWAS region.
- Coordinate with stakeholders (civil society, media, tech actors, development partners) to foster regional cooperation and multi-stakeholder dialogue on digital governance and responsible innovation.
- Participate in monitoring, evaluation, and learning activities for the Strategic Communication and Digital Governance component and contribute to reporting.
- Manage consultants, service providers, and vendors, ensuring quality and compliance with project objectives and GIZ standards.
- Support knowledge management by documenting good practices, success stories, and lessons learned in strategic communication, platform governance, and digital innovation in West Africa.
- Perform additional duties as required to support the overall OD project objectives.
Required Qualifications, Competencies, and Experience
Qualifications:
- MSc/MBA in digital policy, political science, law, media studies, innovation, international relations, or a related field.
Professional Experience:
- Minimum of 5 years of experience in strategic communication, digital governance, or combating disinformation.
- At least 2 years of experience fostering partnerships with civil society, media, and regional institutions for early detection and rapid response to disinformation campaigns.
- Proven experience providing technical input for policy briefs and regional frameworks on information integrity and digital governance.
- Strong understanding of digital governance, AI policy, and platform regulation.
- Familiarity with West Africa’s political, digital, and media landscape and relevant policy/regulatory frameworks.
- Experience applying a gender-sensitive or intersectional lens to digital policy, communication strategies, or technology interventions, promoting inclusive approaches that address the impact of disinformation on women and marginalized groups.
- Experience facilitating regional dialogues and multi-stakeholder cooperation in a sensitive and inclusive manner.
Other Knowledge and Competencies:
- Professional proficiency in two ECOWAS official languages (English, French, or Portuguese).
- Strategic thinking with a strong grasp of the intersection of technology, governance, democracy, and human rights.
- Cultural sensitivity and experience working in multilingual, diverse regional environments.
- Commitment to gender equality, diversity, and inclusive digital development.
- Experience with international and donor organizations, including GIZ.
- Excellent skills in data analysis, copy editing, writing, research, oral and written presentation, interpersonal communication, and high integrity.
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Vacancy No: 059
Responsibilities
The Head of Human Resources will:
- Advise the Country Director on HR policies and procedures, assuming conceptual and coordination tasks.
- Lead and manage the HR team to ensure efficient and effective delivery of HR services, including overseeing unit structure change processes.
- Ensure compliance with national laws and GIZ Processes and Rules (P+R).
- Review and update compensation and benefit policies to ensure competitiveness and compliance with GIZ principles and market standards.
- Continuously update the employment manual to align with HQ standards and national laws.
- Provide guidance to staff and managers on performance management processes (staff talks).
- Oversee evaluation and classification of job positions.
- Manage HR audit processes, including planning, execution, responding to inquiries, mitigating risks, and implementing recommendations.
- Maintain records and compile statistical reports on personnel data (e.g., hires, transfers, performance appraisals).
- Develop and manage contracts with consultants, service providers, and legal advisors.
- Liaise with internal and external stakeholders on HR-related matters.
- Perform additional duties as requested by management to support the Country Office objectives.
Tasks
Strategic HR Leadership:
- Develop and implement a strategic HR plan.
- Provide strategic HR advice to the Country Director and senior management.
- Lead the HR team to ensure efficient operations.
- Actively contribute to management team meetings.
- Engage with cluster coordinators to ensure alignment.
- Ensure business continuity and oversee knowledge management (e.g., updating forms, templates, and regulations).
- Communicate changes in HR policies and procedures.
HR Operations and Compliance:
- Ensure compliance with GIZ Processes and Rules (P+R) and national legislation.
- Maintain accurate data management and personnel records, ensuring data quality.
- Establish standard procedures for digitalized and hardcopy personnel files.
- Provide ad hoc risk and legal reporting to the Country Director.
- Manage payroll software customization and oversee payroll processing.
- Initiate annual tax and social audits, steering the audit process and addressing findings.
- Monitor P+R updates and implement necessary modifications.
- Ensure compliance with data protection regulations.
- Advise on project restructuring and handle legal HR-related issues.
- Collaborate with legal advisors to document attestation of formats, guidelines, and forms.
- Initiate consulting contracts for HR-related matters as needed.
- Manage insurance and social security topics.
Leading and Managing the HR Team:
- Oversee recruitment and onboarding processes.
- Develop staff capacities and foster a professional team environment.
- Conduct regular high-quality team meetings and follow up on agreements.
- Implement regular jour fixe meetings with HR colleagues.
Visa Team Leadership and Management:
- Oversee the Visa team, ensuring efficient and timely processing of visa applications for international staff, with clear KPIs for timelines.
- Maintain meticulous records of work permit expiration dates, proactively notifying staff and management of renewals.
- Develop and update documentation, including manuals and internal knowledge bases (e.g., Ida page), for visa processing procedures.
- Monitor immigration regulations and policy changes, advising the Country Director on impacts and actions.
- Collaborate with external visa consultants for seamless processing.
- Manage complex or sensitive visa cases with discretion and professionalism.
- Implement training, mentorship, and professional development for the Visa team.
Recruitment and Selection:
- Oversee the end-to-end recruitment process, including critical position recruitment.
- Implement talent management strategies, including staff talks, Personal Professional Development Plans (PPDP), and career development.
Compensation and Benefits:
- Manage compensation and benefits, ensuring competitiveness and compliance.
- Conduct annual market salary surveys and collaborate with other international organizations in Nigeria to assess best practices.
- Oversee payroll processing, benefits administration, and termination-related payments, ensuring compliance with salaries, taxes, social security, and cost-sharing.
Employee Relations and Engagement:
- Coordinate with the National and Regional Staff Representative (NRPR).
- Foster a positive and inclusive work environment.
- Address employee concerns and resolve conflicts promptly.
- Implement employee engagement initiatives on HR-related topics.
HR Metrics, Data, and Contract Management:
- Track key HR metrics (e.g., turnover, contract end dates) for evidence-based decision-making.
- Manage contracts with consultants and service providers.
Annual Staff Talk Processes (Performance Management):
- Steer the annual staff talk process.
- Provide training to managers and staff on the process and yearly management themes.
- Analyze staff talk results for performance-related remuneration decisions.
Stakeholder Management:
- Build relationships with internal and external stakeholders, including line managers, employees, partner organizations, ministries, and vendors.
- Collaborate with GIZ HQ, HR Hubs, and other country offices to share best practices and ensure consistency.
Training and Development:
- Oversee training and development processes to enhance staff capabilities.
Required Qualifications, Competencies, and Experience
Qualifications:
- Master’s degree in human resources or a related field.
- Membership in a human resource professional body (e.g., CIPM, CIPD) is an asset.
Professional Experience:
- Minimum of 10 years of relevant, highly professional experience with proven team leadership ability.
- Experience working in other international organizations.
Other Knowledge and Competencies:
- Strong working knowledge of ICT technologies, including HR-related software (e.g., SAP, SAGE) and computer applications (e.g., MS Office).
- Excellent knowledge of statutory and labor laws.
- Proven experience advising on HR issues.
- Outstanding intercultural experience and understanding.
- High level of integrity and confidentiality in handling sensitive matters.
- Willingness to upskill as required, with measures agreed upon with management.
- Ability to drive tasks forward using sound judgment for optimal solutions.
- Strong team player with a willingness to take on responsibility.