Job Description
Greet guests with a friendly and welcoming attitude.
Provide personalized assistance to guests and VIPs.
Address minor issues in guest rooms or common areas efficiently to en
Work Hours: 8am - 5pm (Mondays - Saturdays)
Duties and Responsibilities
Respond to all customer enquiries by mail, text message, phone calls, website bookings etc.
Own overall rel
Description
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer servic
Role overview
The incumbent will be responsible for maintaining the image of the business, and will be the first point of contact for the organization; answering inquiries and providing informat
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 2 years’ experience in the hospitality, or related professional area. 2 years’ experience in related p
Job Purpose
Develop and manage the sales budget, ensuring that expenses are within budget and revenue targets are met.
Develop and execute sales strategies to achieve sales targets within the
Job Description
Improve customer service experience, create engaged customers and facilitate organic growth.
Take ownership of customers’ issues and follow problems through to reso
PURPOSE OF THE JOB
Responsible for handling inquiries, addressing complaints, and ensuring customer satisfaction. Acting as the main point of contact for customers, collaborating with the sales tea
Job Description
A Customer Service Officer, / Representative will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer ac
Main Accountabilities
Category Development
Translate category strategy road map from marketing into clear growth plans and lead implementation of same.
Monitor and track category growth ind
Mission:
To lead a team of call center executives in delivering high-quality service management within the framework of an agreed sales strategy to meet operational targets for revenue, profitab
Requirements
Interested candidates should be able to communicate fluently in Hausa
Interested candidates should be based in Lagos, especially in Ikeja and its environs.
Job Details
Oversee, answer and direct phone calls in a polite and friendly manner.
Welcome visitors in a warm and friendly manner, and answer any questions visitors have with a positive, help
Vesti is currently seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. The successful candidate will be responsible for handling customer inquiri
Job Description
The Head, Customer Support will be responsible for generally organizing, planning, and monitoring the company’s customer service department to ensure optimized interaction
Major Deliverables
First line interaction with customers
Ensure customer queries / requests/ concerns are attended, documented and reported to management
Follow-up with relevant department s
ABOUT THE ROLE
The Customer Service Representative is responsible for answering incoming calls from various customers in a pleasant and professional manner. Understand different Paga products and s