Welcome to Class Suites Hotels & Apartments, a modern-style hotel chain with numerous locations in Lagos in close proximity to the Muritala Muhammed Airport (LOS) and Abuja, available lodgings placed in the heart of Ikeja, Ogudu, Ogba, Agege and Jabi metropolis.
Responsibilities
Review and reconcile daily revenue reports.
Prepare and analyze financial statements.
Record financial transactions in the general ledger.
Conduct monthly, quarterly, and
Responsibilities
Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Prepare ta
Responsibilities
Preparing and assembling ingredients for menu items.
Preparing high-quality meals and food items according to company recipes.
Storing excess food at the correct temperature
Responsibilties
Service Delivery:Serving food and beverages promptly, attending to guest needs during the meal, and clearing tables (pre-bussing).
Operations & Cleanliness:Setting up table
Responsibilities
Food Preparation: Prepare ingredients (chopping, portioning), cook dishes, and manage menu itemsto hotel standards.
Kitchen Operations: Set up, stock, and maintain clean, orga
Responsibilities
Corrective Maintenance: Diagnose and repair issues in guest rooms, public areas, and facilities (lights, furniture, plumbing, AC, etc.).
Preventative Maintenance: Im
Responsibilities
Guest Experience: Greeting guests, handling complaints and requests, ensuring high service standards, and managing VIP arrivals.
Operations Management: Overseeing da
Responsibilities
Order Management: Relay orders to kitchen/bar, ensure correct order delivery, serve food/drinks efficiently, and refill beverages.
Table Service: Set tables (linens,
Responsibilities
Guest Welcome & Seating: Greet guests warmly and escort them to their tables.
Menu & Ordering: Present menus, describe dishes/specials, offer recommendations
Responsibilities
Safety & Supervision: Monitor pool users, enforce pool rules, prevent accidents, and maintain a vigilant watch.
Emergency Response: Act quickly in emergencies, p
Responsibilities
Order Taking: Accurately record food and beverage orders, noting special requests and verifying IDs for alcohol.
Serving: Deliver orders timely, ensuring correct pre
Responsibilities
Check-in/Check-out: Process guest arrivals and departures, issue room keys, and settle accounts.
Reservations: Take and confirm bookings via phone, email, or in-pers
Responsibilities
Guest Experience: Act as the main point of contact for guest complaints, offering empathetic solutions and ensuring prompt follow-up.
Operations Management: Oversee
Responsibilities
Room cleaning:Thoroughly clean and sanitize guest rooms, including dusting surfaces, vacuuming carpets, mopping floors, and cleaning and sanitizing washrooms and all fixtures.
Responsibilities
Guest Interaction: Greet and escort guests to their tables, present menus, and provide detailed information on food and beverage options.
Order Taking and Serving: T
