Telematics Officer at GIG Logistics

Key Responsibilities

• Administer and maintain the organisation’s telematics systems, ensuring all vehicles and devices are properly installed, functional, and updated.
• Monitor fleet activity in real-time, including vehicle location, driver behaviour, fuel consumption, and route optimisation.
• Generate and analyse telematics reports to identify trends, inefficiencies, and opportunities for cost savings.
• Support fleet operations in reducing fuel costs, idle times, excessive speeding, and unauthorised vehicle use.
• Track compliance with company policies and regulatory standards (driver hours, safety requirements, etc.).
• Investigate telematics alerts, incidents, or irregularities and escalate findings to fleet/operations management.
• Liaise with the IT department and telematics service providers for system upgrades, troubleshooting, and integrations.
• Train and support drivers, fleet staff, and managers on proper use of telematics tools and dashboards.
• Ensure the accuracy, confidentiality, and security of telematics data.
• Contribute to strategic initiatives such as predictive maintenance, route planning, and fuel efficiency programs.

Key Skills & Competencies

• Strong knowledge of telematics systems (e.g., Geotab, Samsara, Fleet Complete, Verizon Connect, or similar).
• Ability to interpret and analyse large sets of fleet and driver data.
• Problem-solving skills with attention to detail and accuracy.
• Good communication and reporting skills, with the ability to present insights clearly.
• Proficiency in MS Excel and data visualisation tools.
• Strong organisational and multitasking abilities.
• Basic technical knowledge of vehicle operations is an advantage.

Qualifications & Experience

• Bachelor’s degree in Logistics, Transport Management, Information Technology, or related field (preferred).
• 2–4 years’ experience in fleet management, transport operations, or telematics systems.
• Experience using fleet tracking and monitoring software.
• Knowledge of compliance requirements for fleet and driver safety