Head of Business / Business Development Manager at Skynet Worldwide Express

Job Summary

Skynet Worldwide Express is seeking an experienced and results-driven Head of Business / Business Development Manager to lead and expand its Courier and Express Delivery Division. The successful candidate will be responsible for driving revenue growth, developing strategic business opportunities, and leading a high-performing sales and operations team.

The ideal candidate must possess strong leadership capabilities, a deep understanding of the courier and express delivery industry, and a proven track record of achieving and exceeding business targets. This role requires a proactive and upwardly mobile professional who is a go-getter, capable of building and motivating a team to deliver aggressive and measurable results.

Key Responsibilities

• Business Growth & Strategy
  • Develop and implement strategic plans to grow the courier and express delivery business.
  • Identify and secure new business opportunities, partnerships, and high-value clients.
  • Expand market share and strengthen the company’s presence within target markets.
  • Monitor industry trends and competitor activities to identify growth opportunities.
• Revenue Generation
  • Drive aggressive sales targets and ensure consistent achievement of revenue goals.
  • Develop pricing strategies and service offerings to remain competitive in the market.
  • Lead major contract negotiations with corporate clients and strategic partners.
  • Leadership & Team Development
  • Build, lead, and mentor a high-performing sales and business development team.
  • Set clear performance targets and key performance indicators (KPIs) for the team.
  • Foster a results-driven culture focused on accountability, growth, and excellence.
  • Coach team members to enhance their sales, negotiation, and client management skills.
• Client Relationship Management
  • Develop and maintain strong relationships with key corporate customers.
  • Ensure high levels of customer satisfaction and service delivery.
  • Address client concerns and ensure prompt resolution of operational issues.
• Operational Collaboration
  • Work closely with operations, logistics, and customer service teams to ensure seamless delivery service.
  • Align business development strategies with operational capabilities and service quality standards.
• Reporting & Performance Monitoring
  • Prepare and present regular business performance reports to senior management.
  • Track sales pipeline, conversion rates, and revenue performance metrics.
  • Implement corrective strategies where necessary to achieve targets.

Requirements

• Minimum of 5+ years of experience in the courier and express delivery industry.
• Proven experience in business development, sales leadership, or commercial management within the logistics or courier sector.
• Demonstrated ability to meet and exceed aggressive revenue targets.
• Strong leadership and team management skills with the ability to inspire and drive performance.
• Excellent negotiation, communication, and relationship management skills.
• Strategic thinker with strong problem-solving and decision-making abilities.
• Highly motivated, results-oriented, and upwardly mobile professional.
• Bachelor’s degree in Business Administration, Logistics, Marketing, or related field (MBA is an advantage).

Key Competencies

• Leadership and team building
• Strategic business development
• Sales and revenue generation
• Negotiation and client acquisition
• Market expansion
• Performance management
• Results-driven mindset

Personal Attributes

• Go-getter with strong drive and initiative
• Target-oriented and performance-focused
• High level of professionalism and integrity
• Ability to work under pressure and deliver results
• Entrepreneurial mindset with growth ambition