Medical Supervisor at Medecins Du Monde

Under the supervision of the Program Manager, the Medical Supervisor is responsible for ensuring high-quality implementation of MdM-supported services within Ministry of Health (MoH) primary health facilities. The position plays a central coordination role, working closely with SRH/GBV, MHPSS and Nutrition Officers to ensure full integration of services and a holistic approach to health system strengthening.

He/She will collaborate daily with MoH authorities, MdM’s technical teams, community structures, UN/INGO partners, and other stakeholders to improve service delivery, strengthen systems, and uphold national protocols.

ACTIVITIES DESCRIPTION:

1. Program Implementation
   • Ensure effective implementation of the health program in MoH facilities in line with project objectives and donor requirements.
   • Ensure full compliance with grant guidelines, program standards, and MdM internal procedures.
   • In collaboration with the Program Manager, develop detailed workplans and activity schedules; ensure timely execution and escalate any delays to the Program Manager.
   • Ensure strict adherence to budget lines and efficient use of resources for all activities.
   • Collaborate with MoH leadership to strengthen the health system, focusing on capacity building, sustainability, and quality improvement.
   • Lead and supervise the integration of SRH, GBV, MHPSS and Nutrition services into the PHC service package in close coordination with the respective technical officers.
   • Provide technical and operational support to MoH clinic staff and MdM officers across all thematic areas.
   • Develop facility-level quality improvement strategies with MdM officers to enhance patient care and service delivery.
   • Conduct and document bimonthly action-plan follow-up visits together with the MDM officers and facility managers.
   • Ensure full compliance with national medical protocols, guidelines and quality standards.
2. MoH Facility Support
   • Oversee and ensure effective implementation of all support to MoH facilities—including rehabilitation, equipment, assets, supplies and pharmaceuticals—according to grant provisions.
   • Strengthen the quality of service delivery through targeted capacity building for all clinical and thematic departments (PHC, SRH, GBV, MHPSS, Nutrition).
   • Develop comprehensive capacity-building plans (trainings, mentorship, on-the-job support) jointly with facility managers.
   • Ensure all training modules, TORs and tools are reviewed by MdM’s technical team and aligned with national guidelines and standards.
   • Ensure all training-related expenses comply with allocated budget lines.
   • Promote strong accountability mechanisms by:
   • Facilitating constructive engagement between facilities and community leaders, WDCs, CHIPs, and other community structures.
   • Supporting MEAL, WDCs and facility managers to establish and maintain an accessible feedback and response mechanism.
   • Coordinate effectively with UN agencies, INGOs, government bodies, and other actors working within the facility catchment areas.
3. Supervision
   • Conduct monthly joint supervision visits with MdM technical teams and facility managers.
   • Organize regular supervision with MoH and relevant government representatives.
   • Develop, monitor, and update action plans based on supervision findings; produce monthly reports summarizing progress and challenges.
   • Identify operational bottlenecks and provide solution-oriented recommendations to the Program Manager.
4. Data Collection and Analysis
   • Ensure full implementation of MdM and MoH data collection tools and protocols, in collaboration with the MEAL Department.
   • Guarantee the accuracy, timeliness and reliability of all health and pharmaceutical data submitted by the supported MoH facilities.
   • Monitor drug consumption trends; immediately alert the Program Manager and MoH authorities regarding irregular consumption, stockouts, or potential misuse.
   • Use supervision, monitoring and data tools to identify gaps in service delivery and propose corrective measures.
5. Reporting and Documentation
   • Prepare and submit weekly activity reports to the Program Manager.
   • Compile epidemiological and programmatic inputs for monthly medical and facility reports.
   • Support MoH facility staff in the preparation and submission of monthly drug consumption reports.
   • Actively participate in internal MdM meetings (medical, coordination, security, etc.).
   • Assist Program Manager and MEAL teams in ensuring complete and accurate monthly data reporting on Monitool.
6. OTHERS
   • Be flexible in performing his duties 
   • Proactively participate in team meetings as requested by the Program Manager
   • Participate in relevant trainings organised by MdM and partners.
   • Carry out any other task assigned by the Program Manager

ESSENTIAL QUALIFICATION:

Education / Qualifications

• Medical Doctor, Nurse, Midwife, Public Health Professional, or related qualification.
• Certification program management cycle is of added value.

Professional Experience

• At least 3 years relevant professional experience in a similar position in humanitarian sector or supervision of health facilities.
• Proven experience working with MoH structures and in health system strengthening.
• Experience with program cycle management, budgeting, and donor compliance.
• Experience in emergency response, outbreak management, and integrated health programming.
• Strong ability to analyze epidemiological contexts and recommend relevant interventions.
• Experience managing multidisciplinary teams

Technical Skills

• Excellent coordination skills, especially across SRH/GBV, MHPSS and Nutrition sectors.
• Strong communication and report-writing abilities.
• Good knowledge of Microsoft Word and Excel.

Personal Skills

• Strong leadership, mentoring and supervision skills.
• Ability to work under pressure, manage priorities and make rapid, informed decisions.
• Culturally sensitive, respectful, and adaptable.
• Flexibility and readiness for irregular working hours during emergency response.

Languages

• Fluency in English required.
• Knowledge of local language is an added value.