Terminal Manager – Passenger/Courier Operations at Vodstra Limited

Vodstra Limited is recruiting on behalf of a well-established passenger transport and logistics company with successful operations in Nigeria. As part of its nationwide expansion and terminal modernization program, the company seeks experienced and performance-driven professionals to join its operations team as Terminal Managers across key locations.

Locations: Lagos, Utako, Nyanya, Owerri, Aba, Port Harcourt, Enugu, Awka, Onitsha, Amichi

The Terminal Manager will oversee the day-to-day operations of assigned passenger transport terminals, ensuring efficient passenger movement, effective courier handling, proper fleet dispatch, and excellent customer service. The role requires a hands-on operations leader with strong industry experience, leadership capability, and the ability to drive operational growth.

Key Responsibilities

• Oversee daily terminal operations including passenger services, courier logistics, vehicle dispatch, and schedule management.
• Supervise operational staff including drivers, dispatchers, loaders, and customer service officers.
• Manage ticketing operations, passenger check-in, baggage handling, and cargo loading/unloading.
• Ensure compliance with transport safety regulations, operational standards, and company policies.
• Maintain terminal facilities, cleanliness, and operational efficiency.
• Monitor and control terminal operating expenses and resources.
• Handle passenger concerns and ensure high levels of customer satisfaction.
• Track and report terminal operational performance to management.
• Identify opportunities to increase passenger traffic and courier logistics revenue.
• Collaborate with internal departments to ensure smooth service delivery across the transport network.

Candidate Profile

• BSc or HND from a recognized tertiary institution.
• Minimum of 5 years’ post-qualification experience in the passenger transport, logistics, or courier industry.
• Proven terminal operations or logistics management experience.
• Strong local market network capable of driving passenger and parcel traffic.
• Excellent leadership, communication, and organizational skills.
• Ability to manage high-volume transport operations under pressure.

Why Join This Organization?

• Work with an industry leader.
• Be part of an expanding national transport network.
• Opportunity to lead terminal operations and drive business growth.
• Attractive performance-based earning potential.