Specialist Commercial Excellence at Shalina Healthcare

What You Become a Part Of

• The successful candidate will be responsible to maximize sales force effectiveness and productivity across all our business segments in Nigeria

What To Expect

• Responsible for driving best-in-class standardized processes and tools to support performance excellence in Sales force automation and CRM tools
• Champion monthly, quarterly, and yearly budget planning, tracking, and analysis thereof at territory, regional & commercial unit level based on potential, market share, competition & customer base
• Champion adoption and implementation of regular sales cadence Process by tracking, monitoring & reporting on KPIs using dashboards to drive accountability and enable effective Root Cause Analysis
• Review and track sales performance via monthly, quarterly, and yearly - upside / downside along with weekly review with sales leaders
• Support the territory, region & business heads with required data analytics to improve sales force effectiveness and enable the commercial team to make informed decisions
• Coordinate & convene regular sales reviews with regional leadership and responsible for driving, tracking the action points for completion
• Support sales team with formats and tracking analytics
• Work with scientific promotion, product management, and sales teams to ensure full alignment with Sales Cadence, thus enabling an effective, efficient, and repeatable monthly Commercial Management Process
• Ensure effective implementation of processes and guidelines and create/tailor local processes to constantly improve the efficiency and ease of doing business
• Report on month to month changes in Business and Market Dynamics, outlining potential Opportunities and Risks
• Define Training needs for the sales team and ensure sales excellence through training & exposure.
• Own and deliver valuable insights using commercial analytics to identify growth opportunities and track progress for all business segments and product portfolios
• Generate business insights to enable account-wise sales planning with a view to improving profitability
• Lead and implement product training (ACE training), technical and selling skill development along with evaluation and assessment
• Build the right commercial mindset & culture across business areas sales, marketing clinical value, and RPS teams
• Ensure practical learning of newly hired team members in all the commercial teams through role-plays, field trainers, external KOL trainers, etc.
• Build and keep up to date EDAPP training course content across all portfolios
• Ensure field competence and capabilities through various knowledge assessment methodologies

Essential Skills, Experience & Education

• Bachelor’s degree required (min) with a preference for a master’ degree in business administration, finance, or economics
• At least 3 years of working experience in analytical roles, preferable within Business Development, Commercial Excellence, Marketing, Finance or Consulting
• Strong business acumen and understanding of Commercial Excellence and SFE processes
• Ability to clearly communicate complex analyses in a simple way. Advanced presentation skills with proficiency with MS PowerPoint
• Strong analytical and problem-solving competences
• Strong numerical understanding and advanced proficiency in MS Excel with a basic understanding of financial modeling in MS Excel
• Self-starter with an ability to stay independently motivated and deliver the assigned mandate
• Experience working cross-culturally and cross-functionally with diverse colleagues
• Excellent communication, interpersonal skills with fluency in English (written, oral)