Secretary at Tranquil & Quest Medical and Diagnostics Limited

Job Overview:

• Tranquil and Quest Specialist Hospital is seeking a highly organized, proactive, and experienced Secretary to support its clinical and administrative operations. The ideal candidate must have prior experience working in a hospital or healthcare environment, possess excellent communication and multitasking skills, and be committed to professionalism and confidentiality.

Key Responsibilities

• Provide administrative and clerical support to doctors, department heads, and hospital management.
• Manage appointment scheduling, patient correspondence, and daily calendars.
• Handle incoming calls, emails, and inquiries professionally and efficiently.
• Maintain and organize physical and digital records, files, and confidential documents.
• Prepare reports, letters, memos, and other official documents.
• Organize internal meetings, take minutes, and follow up on action points.
• Ensure a smooth flow of communication between departments and external clients.
• Maintain a clean and professional reception or front-desk area (where applicable).
• Assist in the coordination of hospital events, training, or departmental activities.
• Monitor inventory and requisition of office supplies for assigned units.
• Uphold high standards of confidentiality and data protection in handling sensitive information.

Job Requirements

• Minimum of OND / HND / B.Sc. in Secretarial Studies, Office Management, Business Administration, or a related field.
• At least 3 years’ work experience in a hospital or healthcare setting (essential).
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Discreet, trustworthy, and able to handle sensitive information with confidentiality.
• Attention to detail and the ability to work with minimal supervision.
• Professional appearance and courteous demeanor.

Key Skills and Attributes

• Calendar and appointment management
• Report writing and document formatting
• Customer service and interpersonal skills
• Filing and recordkeeping (digital & paper-based)
• Multitasking and time prioritization
• Typing speed and accuracy
• Problem-solving and initiative
• Discretion and emotional intelligence