Facility Executive at Banksome Group of Companies

Job Summary

• The incumbent is responsible for overseeing the day-to-day operations, maintenance, and management of the estate’s physical premises, including the maintenance and appearance of the building, ensuring occupant satisfaction, and managing vendors/contractors to reduce costs for the company.

Job Responsibilities

• Assist in supervising maintenance work and cleaning at the facility
• Inspect the building structure and determine if repairs are needed
• Ensure that agreed work by staff or contractors is completed satisfactorily and follow up on any deficiencies
• Respond appropriately to emergencies and urgent issues as they arise
• Assist in maintaining general safety and security, monitor access, and maintain the appearance and overall environment of the company’s housing facilities
• Assist in initiating and reviewing maintenance plans and specifications to ensure requirements are met
• Assist in supervising renovations and additions
• Provide timely feedback to the Head of Facilities regarding performance
• Assist in overall groundskeeping
• Ensure maintenance of an updated asset register
• Ensure the building meets environmental health and safety requirements
• Coordinate and lead one or more teams across various areas of responsibility; supervise multidisciplinary teams including maintenance, grounds, and custodial staff
• Assist in procurement and contract management
• Manage leases
• Facilitate training for custodial staff

KPI

• Overall outlook of the estate/facility (lighting, security, cleanliness, etc.)
• Accurate record-keeping of customer complaints and quick turnaround time (TAT) in responding to resident complaints/queries
• Wastage reduction; timely feedback to HOP; prompt repairs and replacements
• Resident retention level
• Quality of customer service/feedback
• Asset maintenance
• Cost reduction
• Overall outlook of custodial staff
• Administrative service
• Inventory management
• Timely and proper accountability and retirement of expenses made on behalf of the company
• Maintaining professionalism at all levels in relating with occupants

Requirements

• BSc/HND in Estate Management
• Background in Estate/Facility Management
• Minimum of 2 years’ working experience
• Technically competent with excellent problem-solving, analytical, interpersonal, communication, IT, and managerial skills
• High level of interpersonal skills and integrity
• Good team player with the ability to positively influence a team
• Strong business sense and problem-solving skills
• Self-starter with excellent sales and negotiation skills
• Ability to work with minimal supervision
• Ability to use initiative and exercise judgment depending on the situation
• Good numerical skills.