We are a leading company specializing in omnichannel customer support, committed to delivering top-quality customer experiences at affordable prices. With a team of passionate professionals dedicated to your product and brand, we utilize advanced metrics and tools to ensure maximum efficiency throughout the customer support journey.
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The ideal candidate should have a proven track record in agency recruitment and possess in-depth knowledge of HR practices.
As a Recruiter at SnappyCX, you will play a crucial role in identifying, attracting, and retaining top-tier talent for our clients.
Responsibilities
Collaborate with hiring managers to understand their staffing needs and develop effective recruitment strategies.
Utilize various sourcing methods, including job boards, social media, networking events, and industry-specific platforms, to identify and engage with potential candidates.
Conduct thorough interviews to assess candidates' skills, experience, and cultural fit with client organizations.
Build and maintain a robust candidate pipeline, ensuring a consistent flow of qualified candidates for current and future positions.
Provide a positive candidate experience throughout the recruitment process, serving as the main point of contact and addressing any concerns or questions.
Collaborate with the internal team to continuously improve recruitment processes and contribute to the overall success of the talent outsourcing division.
Qualifications
Proven experience as a Recruiter in an agency recruitment setting.
In-depth knowledge of HR practices, employment laws, and industry trends.
Excellent interpersonal and communication skills, with the ability to build strong relationships with both clients and candidates.
Strong organizational and time-management abilities, with the capacity to handle multiple tasks and prioritize effectively.
Demonstrated ability to thrive in a fast-paced, dynamic environment.
Proficiency in using applicant tracking systems (ATS) and other relevant recruitment tools.
Bachelor's degree in Human Resources, Business Administration, or a related field is preferred.
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