People Operations Associate (Special Projects) at SunFi Technology Limited

About the Role

• The People Operations team sits within the Shared Services unit of SunFi. Its purpose is to support SunFi’s employees so that we can provide our customers with A Better Energy Experience. A Better Energy Experience means you can trust SunFi to be reliable, affordable, and innovative. SunFi is always there to power your dreams.
• Beginning during the interview process, all the way through onboarding, training, performance management, disciplinary actions, promotions, and offboarding, the goal of the People Operations Associate (Recruitment) is to source, and attract the right talents for SunFi. The People Operations Associate (Recruitment) is to actively initiate and participate in the selection, development, and retention of SunFi’s employees in line with its values, mission, and vision through assigned responsibilities as well as special projects to ensure individual & team efficiency and effectiveness.
• The People Operations Associate (Special Projects) is to participate in the selection, development and retention of SunFi’s employees in line with its values, mission, and vision through assigned responsibilities as well as special projects to ensure individual & team efficiency and effectiveness.

Job Responsibilities:

• Effective implement all assigned people-related initiatives: Recruitment, Retention, Diversity & Inclusion with a high level of execution.
• Support the Performance Management Lead in planning and coordinating periodic performance management with the collaboration of Managers, PO Manager & COO as a tool for employee, departmental and organizational development and growth by identifying job openings, overworked employees and redundant roles.
• Support Hiring Managers in the planning and implementation of optimal procedures to ensure timely recruitment and onboarding of required talent(s).
• Participate in employee engagement and relations in alignment with SunFi values and mission and escalate accordingly as the circumstances arise.
• Develop plans & implement strategic HR related projects in line with the organizational goals with the direction of the People Operations Manager.
• Maintain employee records by ensuring the documentation of employees upon onboarding and updating based changes as well as registration on all necessary platforms.
• Serve as a trusted resource to all employees, guiding them through PO-related processes and career development with strong interpersonal conversations.
• Ensure smooth & seamless onboarding of new employees by working with Hiring Managers to plan, implement and evaluate onboarding processes in line with the organization’s values and standards.
• Research and coordinate the employee development plans and enable employees/departments to make the most out of learning opportunities.
• Support in managing the office by making sure that the building, assets and facilities meet the needs of the team and are suitable and conducive to work in.
• Engage in inter-departmental weekly/monthly planning meetings to ascertain possible people related needs such as Recruitment, Training, Technology, etc.

Skills:

• Strong Interpersonal skills (Especially Great People skills i.e. ability to deal with people with diverse mindset and culture)
• Effective communication skills (Ability to communicate clearly and attentive listening)
• Ability to resolve conflicts timely and effectively
• Ability to respond effectively to sensitive inquiries or complaints.
• Problem solving skills
• Emotional Intelligence
• Technical knowledge of all of SunFi’s products & services
• Good decision-making skills
• Open-mindedness
• Attention to details
• Ability and willingness to learnPositive attitude
• Assertiveness
• Professionalism
• Good interpersonal skills (developed by working in similar or relevant role)
• Ability to multi-task and take on additional responsibilities in line with the vision of the team

Qualifications:

• Minimum 3 year of professional experience
• BSc/HND holder
• CIPM/CIPD/PHRi student (with at least a basic knowledge of HR processes)
• Ability to speak and write English language effectively
• Comfortable using computers
• Good usage of Microsoft office (emphasis on word, excel & powerpoint)
• Ability to use Google suites

Benefits:

• Comprehensive Family/Personal Healthcare
• Flexible Access to Salary and Employee Support Facilities
• Employee Solar Power Program
• Life and Career Coaching Masterclass
• Flexible Access to over 11,000 learning resources and opportunities
• Amazing colleagues and a great work culture
• Team Bonding and a chance to build a world-class Clean Energy FinTech!