Jobs at Sunfi Technology Limited

About the Role

• The People Operations team sits within the Shared Services unit of SunFi. Its purpose is to support SunFi’s employees so that we can provide our customers with A Better Energy Experience. A Better Energy Experience means you can trust SunFi to be reliable, affordable, and innovative. SunFi is always there to power your dreams.
• Beginning during the interview process, all the way through onboarding, training, performance management, disciplinary actions, promotions, and offboarding, the goal of the People Operations Associate (Recruitment) is to source, and attract the right talents for SunFi. The People Operations Associate (Recruitment) is to actively initiate and participate in the selection, development, and retention of SunFi’s employees in line with its values, mission, and vision through assigned responsibilities as well as special projects to ensure individual & team efficiency and effectiveness.
• The People Operations Associate (Special Projects) is to participate in the selection, development and retention of SunFi’s employees in line with its values, mission, and vision through assigned responsibilities as well as special projects to ensure individual & team efficiency and effectiveness.

Job Responsibilities:

• Effective implement all assigned people-related initiatives: Recruitment, Retention, Diversity & Inclusion with a high level of execution.
• Support the Performance Management Lead in planning and coordinating periodic performance management with the collaboration of Managers, PO Manager & COO as a tool for employee, departmental and organizational development and growth by identifying job openings, overworked employees and redundant roles.
• Support Hiring Managers in the planning and implementation of optimal procedures to ensure timely recruitment and onboarding of required talent(s).
• Participate in employee engagement and relations in alignment with SunFi values and mission and escalate accordingly as the circumstances arise.
• Develop plans & implement strategic HR related projects in line with the organizational goals with the direction of the People Operations Manager.
• Maintain employee records by ensuring the documentation of employees upon onboarding and updating based changes as well as registration on all necessary platforms.
• Serve as a trusted resource to all employees, guiding them through PO-related processes and career development with strong interpersonal conversations.
• Ensure smooth & seamless onboarding of new employees by working with Hiring Managers to plan, implement and evaluate onboarding processes in line with the organization’s values and standards.
• Research and coordinate the employee development plans and enable employees/departments to make the most out of learning opportunities.
• Support in managing the office by making sure that the building, assets and facilities meet the needs of the team and are suitable and conducive to work in.
• Engage in inter-departmental weekly/monthly planning meetings to ascertain possible people related needs such as Recruitment, Training, Technology, etc.

Skills:

• Strong Interpersonal skills (Especially Great People skills i.e. ability to deal with people with diverse mindset and culture)
• Effective communication skills (Ability to communicate clearly and attentive listening)
• Ability to resolve conflicts timely and effectively
• Ability to respond effectively to sensitive inquiries or complaints.
• Problem solving skills
• Emotional Intelligence
• Technical knowledge of all of SunFi’s products & services
• Good decision-making skills
• Open-mindedness
• Attention to details
• Ability and willingness to learnPositive attitude
• Assertiveness
• Professionalism
• Good interpersonal skills (developed by working in similar or relevant role)
• Ability to multi-task and take on additional responsibilities in line with the vision of the team

Qualifications:

• Minimum 3 year of professional experience
• BSc/HND holder
• CIPM/CIPD/PHRi student (with at least a basic knowledge of HR processes)
• Ability to speak and write English language effectively
• Comfortable using computers
• Good usage of Microsoft office (emphasis on word, excel & powerpoint)
• Ability to use Google suites

Benefits:

• Comprehensive Family/Personal Healthcare
• Flexible Access to Salary and Employee Support Facilities
• Employee Solar Power Program
• Life and Career Coaching Masterclass
• Flexible Access to over 11,000 learning resources and opportunities
• Amazing colleagues and a great work culture
• Team Bonding and a chance to build a world-class Clean Energy FinTech!

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About the Role

• SunFi is building an entirely new energy financial technology ecosystem platform.
• The employee will own, build and iterate on SunFi’s platform - bringing our ideas to life across every use case, and user experience.
• The employee is saddled with the responsibility of understanding the users’ needs, market needs, and business goals.
• The employee will have the ability to think strategically, act pragmatically, and have the tenacity, energy, and passion to innovate and implement change within the time and resource constraints of a quickly growing startup environment.

Responsibilities:

• Assist with strategy, design, and execution of a technology roadmap
• Conduct Customer Surveys and research to drive the strategy behind new and existing products that are being expanded.
• Write functional specifications, including requirements and detailed use cases for all new development efforts
• Communicate requirements to the design and engineering leads, and maintain communication between the product design and engineering units as it relates to the needs of the business
• Regularly sit with support to discover the customer's needs
• Prioritize features and functionality to meet business goals and user needs. Create and maintain a well-groomed and prioritized backlog for your product area
• Use data to drive product decisions, defining success metrics and measuring results against them
• Write clear and actionable product requirements as part of an agile design and development team
• Provide product review and guidance of features and delivery timeframes
• Stay up-to-date with emerging technologies and best practices in product management and make recommendations for incorporating new tools and technologies into the organization's product management processes.

Benefits

• Flexible Access to Salary and Employee Support Facilities
• Employee Solar Power Program
• Life and Career Coaching Masterclass
• Flexible Access to over 11,000 learning resources and opportunities
• Amazing colleagues and a great work culture
• Team Bonding and a chance to build a world-class Clean Energy FinTech!

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The Role & Responsibilities: 

• The BDM is focused on growing the company through a focus on sales growth and results.
• The BDM is laser sharp focused on performance and is a tactical mastermind who is strong at execution.
• You think of strategies to meet revenue targets, implement those strategies, track performance, report on that performance, and improve the process until perfection.
• You will deploy your superpowers to manage:

Job Responsibilities

Sales Management & Collaboration:

• Collaborates with Manager to develop Sales Strategy Development, you understand the revenue targets, build strategies to achieve them, implement those strategies, track performance, and enhance the performance until you can drive revenue traction like clockwork. You bring discipline to the focus of achieving sales targets and are not satisfied with substandard sales results. Overachievement is your default modus operandi.
• Accountable for developing and implementing strategies to significantly grow the number of Active Closing Solar Partners/ Agents (Distributed Energy Providers [DEP] using the SunFi platform to transition consumers to solar - they earn commissions, growth and their businesses partnering with SunFi)
• Collaborating with leadership to select cities to grow to, and districts within cities to target, build trust centers, fulfillment centers, and solar sales and installation capacity
• Manages the Sales Team under the direction of the Sales Manager of SunFi. Seeks out coaching from the Sales Manager and collaborates with the Sales Manager to achieve sales targets
• Conducts Performance Reviews for Sales Team Members in coordination with Sunfi’s Sales Manager
• Responsible for continuous relationship management of the DEP, stakeholders, and end consumers, ensuring SunFi meets and exceeds its expectations consistently
• Partners with User-Services team, Technology team, People Operations team, and Finance team to ensure DEP and End Customer success and retention
• Responsible for working with your Manager and team to ensure KPIs used to project and measure platform DEP traction are established and tracked.
• Develop, maintain, and cultivate close relationships with decision-makers, leaders, and stakeholders of designated clients and partners. Understand their business strategies, priorities, needs, and business processes, present them with strategic solutions, and advise them on how SunFi’s service can improve the lives of their employees.
• Accountable for supporting the development of the platform’s cluster strategy to efficiently unlock clusters of similar demand (e.g. employees of a company, businesses in a market, people in a community that could benefit from solar)
• Collaborate with product, strategy, and engineering teams to identify, prioritize, and execute growth opportunities.
• Driving and achieving business targets, monitoring business results of designated clients, anticipating challenges, and taking proactive measures to accomplish targets
• Initiate and execute sales and customer acquisition initiatives as management approves
• Develop and execute strategies to scale the company’s product by gaining adequate market share and industry leadership.
• Actively promote new SunFi offerings, ensure a delightful customer onboarding process, and assist clients in business implementation

Leadership and People Development:

• Support efforts to collaborate with the company’s leadership to train SunFi talent
• Supports the development of SunFi and Sales Team OKRs
• A focus on value creation for the company, not task orientation
• Responsible for directing and managing the Sales Team in organizing offline and in-person engagements and activities related to the growth of B2B and B2C customer base and revenues. Takes direction and guidance from the Sales Manager. Drives process in the absence of a Sales Manager and seeks out guidance and collaboration from Head of Sales & Marketing and other stakeholders.
• Display and exercise business leadership practices within the company and with stakeholders.
• Support the recruitment, management, mentorship, and development of the Sales team to innovatively and competently deliver the results required of the team. You will be responsible for performance management and optimization of the sales team personnel
• Evaluate, and where possible, build thought leadership within SunFi that enhances the company culture and values
• Conduct weekly informal check-ins with all team members. These are unstructured scheduled meetings in which your team member and you can discuss areas of your interest, professional or personal. Emphasis should be placed on relationship-building
• Runs meetings on the Growth Team with the coaching and support of your Manager, and the Head of the department
• Advocates for the SunFi culture including ensuring team members use video as much as possible during meetings. You must be exemplary

Reporting

• Responsible for structuring and communicating key feedback from Users to Technology, Growth, Platform Finance, and other stakeholders
• Responsible for mastering the SunFi Technology Platform
• Responsible for sales reports on a daily, monthly, quarterly, and annual basis on Platform Growth performance, strategies, OKRs, KPIs, developments, challenges, and other key requirements

Attributes & Skills

Sales and Relationship Management Skills

• Proven People Management Skills
• Proven Sales Skills
• Proven Relationship Management Skills
• Proven ability to use CRMS such as Zoho, Hubspot, or similar to drive sales
• Technology experience
• Proven Project Management experience
• Proven Collaboration Skills
• Demonstrated Leadership Skills
• Demonstrated excellence in developing effective but aesthetically pleasing, error-free presentations and written communication
• Excellent oral communication skills
• Demonstrated experience and comfort executing business initiatives in multiple states across Nigeria

Technology Skills:

• Technical knowledge of all of SunFi’s products & services/ General knowledge of products in the industry
• Demonstrated experience collaborating with Technology teams to build a better product yielding greater sales growth
• Start-Up or Fast Paced environment experience

Soft Skills and Collaboration Skills:

• Strong Emotional Intelligence
• Strong Collaboration skills
• Good decision-making skills
• Open-mindedness
• Proven Results Orientation
• Ability to think strategically
• Proven experience driving results in a hybrid - work mode
• Attention to detail
• Ability and willingness to learn
• Positive attitude
• Good interpersonal skills (developed by working in similar or relevant roles)
• Ability to multi-task and take on additional responsibilities in line with the vision of the team
• Renewable Energy experience is a plus

Qualifications

• Bachelor's degree/HND in, Business Administration, or a related field.
• Minimum of 4 years of sales, marketing (or related roles) experience and at least 3 years of supervisory experience managing a team of at least 3 people
• Demonstrated Growth hacking or customer acquisition skills in a Start-up or similar type of environment
• Tech experience
• Ability to speak and write English language fluently
• Comfortable using computers and software as a Service, and able to learn digital applications fast
• Good usage of Microsoft Office (emphasis on Word, Excel & PowerPoint)
• Ability to use Google suites
• Renewable energy experience is a plus
• Experience with OKRs
• Highly mobile

Benefits:

• Comprehensive Family/Personal Healthcare
• Flexible Access to Salary and Employee Support Facilities
• Employee Solar Power Program
• Life and Career Coaching Masterclass
• Flexible Access to over 11,000 learning resources and opportunities
• Amazing colleagues and a great work culture
• Team Bonding and a chance to build a world-class Clean Energy FinTech!