People and Culture Manager at Bukka Hospitality Limited (Bukka Hut)

Job Summary:

• The People & Culture Manager will oversee day-to-day HR operations and ensure effective implementation of HR policies, processes, and initiatives.
• The role supports key functional areas such as recruitment, employee relations, engagement, onboarding, compliance, performance management, and administrative HR duties.
• The ideal candidate is proactive, organised, and passionate about creating a positive employee experience.

Key Responsibilities:

• Support the implementation of HR initiatives in alignment with the overall People & Culture strategy.
• Supervise and coordinate recruitment efforts, including job postings, interviews, and onboarding processes.
• Ensure smooth onboarding and induction of new hires, working closely with hiring managers to guarantee a welcoming experience.
• Guide line managers on employee relations matters such as disciplinary actions, leave management, grievances, and performance concerns.
• Monitor employee engagement activities and provide support in coordinating surveys, analysing results, and following up on engagement initiatives.
• Assist in the execution and monitoring of performance management processes, ensuring timely appraisals and documentation.
• Coordinate exit processes, including conducting exit interviews, documentation, and offboarding compliance.
• Support training coordination, learning schedules, and HR-driven development programs.
• Collaborate with the Payroll team to ensure accurate input of employee data (e.g., leave, benefits, updates).
• Contribute to monthly and quarterly HR reports by compiling data on headcount, attrition, disciplinary actions, recruitment status, and training.
• Participate in recruitment outreach activities such as job fairs and open days, representing the company as an employer of choice.
• Support the People & Culture team in the consistent application of HR policies, procedures, and company values.
• Perform any other HR duties as assigned by the Line Manager.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, Industrial Relations, or a related field.
• Minimum of 5 years of progressive HR experience, with at least 2 years in a QSR industry.
• Strong knowledge of Nigerian labour law and HR best practices.
• Excellent interpersonal, communication, and organisational skills.
• Proficiency with HRIS and Microsoft Office tools.
• Ability to work independently, handle sensitive situations, and maintain confidentiality.
• Relevant HR certification, such as CIPM, PHRi, or SPHRi, is an added advantage.