Managing Director / Chief Executive Officer at Dragnet Nigeria

Organisation Overview

• Our client is an established facilities management and property services organisation operating within Nigeria's rapidly expanding real estate sector. 
• Backed by a respected property development group, the business has built over a decade of operational experience managing residential and mixed-use developments while delivering maintenance, asset preservation, resident engagement, and property support services.
• With an existing portfolio under management and a strong institutional foundation, the organisation is entering a new phase of growth focused on expanding beyond its current portfolio to compete for third-party facilities management mandates across residential estates, commercial developments, mixed-use assets, and institutional facilities.
• The Board is seeking an experienced Managing Director to lead this transformation and establish the organisation as a recognised leader within the facilities management industry.

The Opportunity

• This is a build-and-grow leadership mandate.
• The successful candidate will inherit an operational business with an established portfolio and proven track record while leading its evolution into a scalable, commercially successful facilities management enterprise.
• The role requires a leader capable of strengthening operational systems, enhancing service quality, building organisational capability, and driving commercial growth through the acquisition and retention of third-party mandates.
• Success will be measured not only by operational excellence but by the ability to position the business as a trusted facilities management partner capable of competing with the industry's leading operators.

The Managing Director will be responsible for delivering four strategic outcomes:

Operational Excellence:

• Strengthen service delivery frameworks, maintenance systems, governance processes, and quality standards across all managed assets.

Commercial Growth:

• Develop and execute a strategy that expands the business beyond its existing portfolio and secures sustainable third-party revenue streams.

Client Experience & Asset Value Preservation:

• Ensure facilities are managed to the highest standards while improving resident satisfaction and protecting long-term asset value.

Organisational Development

• Build a high-performing, technology-enabled organisation capable of supporting future growth.

Key Deliverables:

• The successful candidate will be expected to:
• Deliver sustainable revenue growth and profitability.
• Secure new facilities management mandates from third-party clients.
• Improve operational efficiency and service quality across all managed properties.
• Implement scalable systems, processes, and performance management frameworks.
• Strengthen client retention and satisfaction.
• Build a strong leadership team and succession pipeline.
• Drive innovation and technology adoption across operations.

Leadership Responsibilities:

• Provide strategic leadership and direction to the organisation.
• Lead business development and stakeholder engagement activities.
• Oversee operational performance across all managed sites.
• Ensure sound financial management and budgetary control.
• Foster a culture of accountability, professionalism, and customer focus.
• Maintain strong relationships with property owners, developers, regulators, and key stakeholders.
• Report regularly to the Board on business performance and strategic initiatives.

Candidate Profile

• The ideal candidate will be a commercially minded executive with a strong blend of operational, strategic, and business development experience.

They will possess:

• Demonstrated leadership experience within facilities management, property services, engineering, real estate operations, or related sectors.
• Proven ability to scale operations and drive business growth.
• Strong commercial and financial management capability.
• Experience managing multi-site operations.
• Excellent stakeholder management and client relationship skills.
• Strong communication and executive presence.
• A track record of building high-performing teams and delivering organisational transformation.

Qualifications & Experience

• Bachelor's Degree in Estate Management, Engineering, Architecture, Business Administration, or a related discipline.
• Postgraduate qualification (MBA, MSc, or equivalent) preferred.
• Minimum of 10 years' relevant experience, including senior leadership responsibility.
• Experience within facilities management, property operations, engineering services, or related industries.
• Professional certifications within facilities management or related disciplines will be an advantage.

Why Join?

• This represents a rare opportunity to lead the transformation of an established facilities management business with a strong foundation, existing portfolio, and clear shareholder ambition.
• The successful candidate will have the opportunity to shape strategy, influence growth, build capability, and create lasting enterprise value within a business positioned for significant expansion.