Lead, Food & Beverage (F&B) at Wells Carlton Hotel & Apartments

Job Description

• We are seeking a dynamic and results-driven Lead Food & Beverage (F&B) to lead and oversee all food and beverage operations. The successful candidate will be responsible for ensuring exceptional guest experiences, operational excellence, revenue growth, and compliance with quality, safety, and service standards across all F&B outlets.

Job Role / Key Responsibilities

• Develop and execute F&B strategies aligned with organizational goals
• Oversee daily operations of restaurants, bars, banquets, catering, and room service
• Ensure high standards of food quality, service, hygiene, and presentation
• Manage F&B budgets, cost control, pricing, and profitability
• Lead, train, and motivate F&B management and service teams
• Develop menus in collaboration with culinary leadership and oversee procurement
• Ensure compliance with food safety, health, and regulatory standards
• Analyze performance reports and implement improvements to maximize revenue
• Manage supplier relationships and negotiate contracts
• Enhance guest satisfaction and brand reputation through service excellence

Expectations:

• Strong leadership and team-building skills
• Excellent operational, financial, and strategic planning abilities
• Customer-focused mindset with attention to detail
• Ability to work under pressure in a fast-paced environment
• Strong communication, interpersonal, and problem-solving skills
• High standards of professionalism, integrity, and accountability

Qualifications

• Bachelor’s Degree in Hospitality Management, Hotel Management, Business Administration, or a related field
• Master’s degree or professional hospitality certifications are an added advantage
• Food safety and hygiene certification (e.g., HACCP) is required
• Strong knowledge of food & beverage operations and industry best practices

Work Experience:

• Minimum of 8–10 years experience in food and beverage operations
• At least 3–5 years in a senior F&B leadership role (Head of F&B, or equivalent)
• Proven experience managing multiple outlets and large teams
• Demonstrated success in budget management, cost control, and revenue optimization
• Experience in hotels, resorts, or large hospitality operations is preferred