Human Resources Manager at ResourcePRO

Job Summary:

Our client in the health sector is looking for a strategic and compassionate HR Manager to lead the Human Resources department in our hospital. The ideal candidate will be responsible for managing end-to-end HR functions including talent acquisition, employee relations, performance management, labor law compliance, training, and staff welfare, with a focus on supporting clinical and non-clinical teams in delivering excellent patient care.

Key Responsibilities:

• Develop and implement HR policies, procedures, and strategies aligned with hospital goals and healthcare regulations.
• Lead recruitment and onboarding of qualified medical, technical, and administrative staff.
• Handle employee relations, grievances, and conflict resolution with empathy and professionalism.
• Ensure compliance with labor laws, healthcare regulations, and accreditation standards (e.g., JCI, NHIA).
• Oversee payroll, employee benefits, leave administration, and HRIS database management.
• Coordinate training, continuous medical education , and professional development programs.
• Implement performance management systems and conduct periodic performance appraisals.
• Promote employee engagement and staff well-being initiatives to maintain a healthy work environment.
• Collaborate with department heads to identify staffing needs and workforce planning.
• Maintain proper documentation for audits, regulatory inspections, and accreditation purposes.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree or HR certifications such as CIPM, SHRM, or CIPD is an added advantage).
• Minimum of 4 years of HR experience, preferably in the healthcare or hospital sector.
• Strong knowledge of labor laws, HR best practices, and healthcare compliance standards.
• Excellent communication, leadership, and interpersonal skills.
• Proficiency in HR software and Microsoft Office Suite.
• Strong organizational and decision-making abilities.
• Ability to handle sensitive issues with confidentiality and discretion.

Preferred Attributes:

• Experience working in a hospital or healthcare organization.
• Familiarity with hospital licensing and accreditation processes.
• Strong crisis management and problem-solving skills.