HRBP - Store Operations at Ruff n Tumble

As an HRBP- Store Operations you will be responsible for managing all HR functions related to store operations, employee relations, performance management, and compliance. This role will work closely with store managers and retail staff to build a high-performing, customer-focused workforce.

This position requires a proactive HR professional who understands retail HR dynamics, workforce planning, and talent development to drive operational success across departments.

KEY RESPONSIBILITIES

• Develop and implement workforce planning strategies to optimize staffing levels based on sales trends.
• Collaborate with store managers to manage employee scheduling and labor costs.
• Foster a positive work culture by addressing employee concerns, handling grievances, and ensuring effective conflict resolution.
• Implement employee engagement programs to enhance motivation, job satisfaction, and customer service.
• Serve as the key HR contact for store employees, ensuring that concerns are addressed in a timely manner.
• Identify training needs and implement retail-specific programs to improve customer service and sales performance.
• Support leadership in succession planning and career development for store employees.
• Ensure that store operations comply with labor laws, workplace safety regulations, and company policies.
• Conduct HR audits to verify compliance with employment laws and company guidelines.
• Assist in managing disciplinary processes and ensuring fair and consistent application of company policies.
• Utilize HRIS systems to maintain employee records and generate workforce reports for decision-making.
• Work with finance teams to ensure that payroll and benefits are processed accurately for store employees.

WHAT TO HAVE

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 5+ years of HR experience, preferably in fashion retail or retail operations, FMCG, or store operations.
• Strong understanding of retail HR management, labor laws, and employee relations.
• Experience with performance management, training, and engagement initiatives in a retail setting.
• Proficiency in HRIS systems, Microsoft Office, and workforce analytics.
• Excellent communication, leadership, and problem-solving skills.
• Ability to work in a fast-paced, multi-store environment with hands-on HR involvement.