Job Opportunities at Ruff n Tumble

As an HRBP- Store Operations you will be responsible for managing all HR functions related to store operations, employee relations, performance management, and compliance. This role will work closely with store managers and retail staff to build a high-performing, customer-focused workforce.

This position requires a proactive HR professional who understands retail HR dynamics, workforce planning, and talent development to drive operational success across departments.

KEY RESPONSIBILITIES

• Develop and implement workforce planning strategies to optimize staffing levels based on sales trends.
• Collaborate with store managers to manage employee scheduling and labor costs.
• Foster a positive work culture by addressing employee concerns, handling grievances, and ensuring effective conflict resolution.
• Implement employee engagement programs to enhance motivation, job satisfaction, and customer service.
• Serve as the key HR contact for store employees, ensuring that concerns are addressed in a timely manner.
• Identify training needs and implement retail-specific programs to improve customer service and sales performance.
• Support leadership in succession planning and career development for store employees.
• Ensure that store operations comply with labor laws, workplace safety regulations, and company policies.
• Conduct HR audits to verify compliance with employment laws and company guidelines.
• Assist in managing disciplinary processes and ensuring fair and consistent application of company policies.
• Utilize HRIS systems to maintain employee records and generate workforce reports for decision-making.
• Work with finance teams to ensure that payroll and benefits are processed accurately for store employees.

WHAT TO HAVE

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 5+ years of HR experience, preferably in fashion retail or retail operations, FMCG, or store operations.
• Strong understanding of retail HR management, labor laws, and employee relations.
• Experience with performance management, training, and engagement initiatives in a retail setting.
• Proficiency in HRIS systems, Microsoft Office, and workforce analytics.
• Excellent communication, leadership, and problem-solving skills.
• Ability to work in a fast-paced, multi-store environment with hands-on HR involvement.

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We're searching for a dynamic and strategic Administrative Manager to join our team and become the architect of our operational efficiency. You'll be the key to ensuring our retail stores and manufacturing facilities run like clockwork, from managing inventory and logistics to overseeing vendor relationships and optimizing resources. This isn't just a job; it's a chance to make a real impact on a company that's passionate about bringing stylish and comfortable clothing to kids everywhere.

What You'll Do (The Magic):

• Strategic Vision: Develop and implement systems for forecasting operational needs, ensuring we're always one step ahead. Think inventory management, resource allocation, and proactive planning to avoid any hiccups.
• Facility Maestro: Oversee our facilities and retail spaces, ensuring they're not only beautiful and functional but also safe and compliant. You'll be the go-to person for everything from lease management to ensuring the lights are always on.
• Vendor Whisperer: Build strong relationships with our vendors, negotiating the best deals and ensuring we receive top-quality service. You'll be a master of procurement, keeping our supply chain flowing smoothly.
• Logistics Guru: Optimize our fleet operations and transportation schedules, ensuring our products reach their destinations on time and cost-effectively. You'll be a logistics ninja!
• Data Detective: Use data analytics to uncover insights and identify areas for improvement. You'll be a data-driven decision-maker, always looking for ways to enhance efficiency.
• Team Leader Extraordinaire: Lead and inspire our administrative team, fostering a collaborative and solution-oriented environment. You'll be a mentor and a coach, empowering your team to excel.

What You'll Bring (The Superpowers):

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• 4–5 years of experience in administrative or operations management (retail or manufacturing experience is a plus!).
• Exceptional skills in strategic planning, forecasting, vendor management, logistics coordination, and inventory control.
• Proficiency in Office tools, and google workspace (you're a spreadsheet wizard!).
• A proactive mindset, a passion for problem-solving, and the ability to thrive in a fast-paced environment.
• A genuine desire to contribute to a company that's making a difference in the lives of kids.