HR/ Admin Manager at Sahei Gender Development

Location: Maiduguri (Roving Katsina & Sokoto)

The Human Resource and Administrative Manager is responsible for developing and implementing effective HR and administrative policies, procedures in SGDI Nigeria.

This includes talent acquisition & development, employee engagement coordination, country-wide training & learning management, compensation & benefits administration, performance management oversight, disciplinary & grievance handling staff data management, staff disengagement management, staff travels and office administration. H/she provides the required human resource supports and ensure the development of a committed and skilled workforce while adhering to the set HR Operational standards.

Essential Responsibilities

Human Resources Management:

• Ensure successful implementation, adherence, and common understanding of the National Staff Handbook and other HR Policies.
• Ensure that controls are put in place and adhere to; to allow for transparent and unbiased HR processes and systems.
• Ensuring adherence and standardization of recruitments according to recruiting guidelines as well championing the onboarding process for new team members in SGDI.
• Ensure all required Human Resource functions across SGDI are achieved in line with the program objectives in facilitating employee engagement & management, performance management, employee welfare and office administration.
• Oversee the management and effective tracking of annual performance reviews (APR) submission by staff.
• Ensure effective tracking and monitoring of leave utilization and other time off for staff.
• Ensure timely collection and submission of timesheets across all the country offices.
• Serve as a link between the HR team and employees by handling questions, interpreting, and administering HR policies and procedures, and helping to resolve work-related problems.
• Work closely with hiring managers to identify personnel needs, job specifications, job duties, qualifications, and skills for all positions in SGDI.
• Support in finalizing negotiations and preparing documentation including remuneration package attached to offers for new hires.
• Perform all required reference, background, and documentation checks for new hires and discuss results with hiring managers for assigned offices.
• Screen, refer, and maintain a talent pool of external and internal candidates for additional interviews as applicable for assigned offices.
• Ensure effective implementation of onboarding processes and all team members receive complete orientation within 10 days of hire in assigned SGDI offices.
• Ensure that new staff are oriented and made familiar with all code of conducts and Safeguarding policies of SGDI.
• Provide a broad range of in-person HR support, including support in performance management, grievance management and team engagement.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Provide team members with information, tools, and other resources to improve performance and reach objectives.
• Contribute to country team-building efforts, help team members identify problem-solving options and ensure the integration of all team members into relevant decision-making processes.

Administration:

• Ensure full compliance with all relevant SGDI and donor guidelines and keeping up to date with changing policies and guidelines.
• Ensures SGDI’s Office is well maintained and suitable for working and living.
• Identify and ensure the provision of necessary training, support, and guidance to administrative staff.
• Ensure that all administrative and procurement activities are accurately documented and arranged.
• Coordinate and liaise with government offices, UN agencies and other NGOs, as required.
• Act as a liaison person and facilitate visa & work permits for expatriate staff and visitors to SGDI Nigeria.
• Manage framework agreements and other service contracts in admin.

Team Management:

• Develop the capacity of the team, deepen understanding of their roles and assist with career development.
• Assist team members with information, tools, and resources to improve performance & reach objectives.
• Promote accountability, communicate expectations, and provide constructive feedback informally and formally via regular and performance reviews.
• Hire, orient and lead team members as necessary.

Knowledge and Experience

• Bachelor’s and Master’s Degree in HR Management / Administration or relevant course from Social Science.
• Minimum of 5 years management experience in a corporate or an INGO sector, including experience in multiple human resource disciplines specifically Recruitment, Selection, Orientation, Onboarding, Talent Management, and office administration.
• Sound knowledge of USAID and other donors’ rules and regulations is desirable.
• Professional Certification and License from CIPM, SHRM or CIPD will be an added advantage.
• Demonstrated understanding and proven experience in staffing and talent planning in international relief and development environments.
• In-depth knowledge and experience of the Nigerian Labor Act, compensation, benefits administration, recruitment, selection, and onboarding
• Proficiency in MS Office, internet searching, applicant tracking systems and use of social media for sourcing talent.
• Ability to communicate, influence and solve problems effectively across diverse cultures and geographical distances with sensitivity.
• Fluency in English is required. Fluency in other Nigerian languages will be an added advantage.

Success Factors

• S/he will be capable of multi-tasking, rapid decision-making, have initiative, drive, and a lot of energy, as well as high emotional intelligence, constructive communication skills and proven experience with capacity building.
• S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level.