HR/Admin at Deloitte

Job Description

• The HR/Admin will support the smooth and efficient operation of the organization by managing a range of human resources and administrative functions. The role will be responsible for assisting with recruitment, employee records, office management, and ensuring a positive and organized work environment. This role is crucial for maintaining operational efficiency and supporting the employee lifecycle within Quantum Expression’s Media Consult LTD.

Core Responsibilities

HR Policy Implementation and Compliance:

• Communicate and implement HR policies and procedures across the organization.
• Ensure compliance with relevant labor laws and regulations in Nigeria.
• Prepare HR-related reports and documentation.
• Administer performance management processes.
• Maintain awareness of changes in labor laws and HR best practices.

HR Operations and Employee Engagement:

• Manage the recruitment process by posting job openings, screening applications, coordinating interviews, and conducting background checks.
• Maintain accurate and up-to-date employee records, both physical and digital, ensuring data integrity and confidentiality.
• Manage the onboarding and offboarding processes for employees, including preparing necessary documentation and conducting exit interviews.
• Serve as a primary point of contact for employee inquiries related to HR policies, procedures, and benefits.
• Administer employee benefits programs and address employee queries related to benefits.

Office Administration and Management:

• Manage and maintain office supplies, ensuring adequate stock levels and cost-effectiveness.
• Coordinate office maintenance and repairs, liaising with vendors and ensuring a safe and functional work environment.
• Manage incoming and outgoing correspondence, including mail, emails, and phone calls.
• Organize and maintain office filing systems and databases.
• Plan and coordinate office events, meetings, and travel arrangements.

Employee Relations:

• Contribute to a positive employee relations environment by supporting communication initiatives.
• Provide guidance in the resolution of minor employee grievances and escalate complex issues to the appropriate HR personnel.
• Participate in employee engagement activities and initiatives.
• Implement employee feedback mechanisms.
• Promote a culture of fairness and respect within the workplace.

Record Keeping and Reporting:

• Maintain accurate records of employee attendance, leave, and other relevant HR data.
• Prepare regular and ad-hoc HR and administrative reports.
• Ensure the security and confidentiality of all HR and administrative documents.
• Utilize HRIS and other relevant software to manage employee data and generate reports.
• Participate in audits and data verification processes.
• Ensure effective communication and collaboration with the board of directors or governing body.

Qualifications
Educational Requirements

• Bachelor's degree in Human Resources Management, Business Administration, Public Administration, or a related field.

Professional Requirements

• A professional certification in HR (e.g., CIPM associate membership) is an added advantage
• Basic understanding of HR principles and practices. Familiarity with office management procedures.

Experience Requirements

• Minimum of 0-5 years of experience in an HR and/or administrative role, preferably within a dynamic organization.
• Experience in the media industry is a plus.

Knowledge Requirements

• Understanding of HR principles and Nigerian labor laws.
• Knowledge of office management procedures and best practices.
• Familiarity with record-keeping and data management.
• Basic understanding of recruitment and onboarding processes.
• Awareness of employee relations principles.

Skill Requirements

• Excellent organizational and time management skills.
• Strong communication (written and verbal) and interpersonal skills.
• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong attention to detail and accuracy.
• Ability to handle confidential information with discretion.

Personal Abilities

• Strong work ethic
• High level of integrity and professionalism
• Attention to detail and high level of accuracy
• Adaptability and Willingness to learn
• Proactiveness
• Teamwork and collaboration.
• Strong decision-making skills