Secretary at Etim Limited

• An Administrative & Sales Support Officer is someone who helps the company run smoothly by handling office tasks, supporting the sales team, assisting customers, and organizing important activities.
• Their work makes it easier for the sales team to focus on selling while they manage the administrative side of things.

Main Responsibilities

Customer & Sales Support

• This role involves helping customers and supporting the sales process. Some key tasks include:
• Answering customer calls, emails, and messages.
• Preparing quotes, orders, invoices, and receipts.
• Managing customer accounts and updating their details.
• Following up on payments and pending orders.
• Assisting sales reps with information and documentation.
• Building good relationships with clients.
• Resolving simple customer issues and providing accurate information

Supporting the Sales Team

• Another major part of the job is assisting the sales team with tasks such as:
• Creating sales reports and summaries.
• Updating the sales database or CRM.
• Booking travel, meetings, and schedules for the sales team.
• Helping prepare contracts, proposals, and presentations.
• Monitoring sales follow-ups and progress updates.