Head of Onboarding (Merchant Acquisition) at GAIN Limited

Role Summary:

• We need a results-driven leader to scale our merchant onboarding strategy across Nigeria. You'll drive acquisition, manage onboarding processes, and ensure seamless integration into our ecosystem.

Key Responsibilities:

• Design and implement merchant acquisition strategies.
• Lead a growing team of field and inside sales reps.
• Develop onboarding SOPs and ensure compliance with KYC requirements.
• Analyze performance metrics to improve merchant retention and satisfaction.

Requirements:

• 5–8 years’ experience in sales, business development, or onboarding, preferably in fintech, payments, e-commerce or telecoms.
• Strong leadership and organizational skills.
• Data-driven and result-oriented with deep local market knowledge.

Ideal Profile:

• An influential team leader with a proven ability to grow and scale merchant networks.