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  • Posted: Jul 11, 2025
    Deadline: Not specified
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  • People... Actually, good people are one of the most important assets to your business. This is why you should not trust your hiring to just anyone; and definitely not solely in the hands of an internal personnel. For this reason, we would like to introduce ourselves to you as YOUR BEST CHOICE IN HR CONSULTANCY. We can comfortably say we are one of the lea...
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    Social Media Manager

    Role Summary:

    • We’re looking for a creative storyteller to own and grow nuMoni’s online presence. From content calendars to real-time engagement, you’ll be the brand voice online.

    Key Responsibilities:

    • Create and manage content across Instagram, Twitter, LinkedIn, Facebook, and TikTok.
    • Grow community engagement and follower base.
    • Track metrics and optimize performance.
    • Work closely with design and CX for cohesive branding.

    Requirements:

    • 2–5 years in social media management.
    • Strong copywriting, storytelling, and trend-watching skills.
    • Comfortable using tools like Canva, Buffer, Hootsuite.

    Ideal Profile:

    • You’re online, on-trend, and know how to make people click, comment, and share.

    go to method of application »

    Office Manager

    Role Summary:

    • We’re seeking an organized and proactive Office Manager to run the daily administrative operations at our Lagos HQ.

    Key Responsibilities:

    • Manage office supplies, logistics, and vendor relationships.
    • Handle staff scheduling, travel arrangements, and facility management.
    • Support HR with onboarding logistics and basic admin.

    Requirements:

    • 3–5 years of administrative or office management experience.
    • Strong organizational and multitasking abilities.
    • Excellent written and verbal communication skills.

    go to method of application »

    Customer Experience Manager (B2C)

    ​​​​​​​Key Responsibilities:

    • Manage multi-channel customer support (chat, phone, email).
    • Develop service processes and feedback loops to improve satisfaction.
    • Track and report on CX KPIs (NPS, CSAT, FRT).
    • Train and supervise support agents.

    Requirements:

    • 4–6 years of experience in a customer service/experience role.
    • Strong interpersonal and crisis management skills.
    • Familiar with CX tools like Zendesk, Freshdesk, Intercom.

    Ideal Profile:

    • You are empathetic, proactive, and obsessed with creating “wow” moments for customers.

    go to method of application »

    Head of Onboarding (Merchant Acquisition)

    Role Summary:

    • We need a results-driven leader to scale our merchant onboarding strategy across Nigeria. You'll drive acquisition, manage onboarding processes, and ensure seamless integration into our ecosystem.

    Key Responsibilities:

    • Design and implement merchant acquisition strategies.
    • Lead a growing team of field and inside sales reps.
    • Develop onboarding SOPs and ensure compliance with KYC requirements.
    • Analyze performance metrics to improve merchant retention and satisfaction.

    Requirements:

    • 5–8 years’ experience in sales, business development, or onboarding, preferably in fintech, payments, e-commerce or telecoms.
    • Strong leadership and organizational skills.
    • Data-driven and result-oriented with deep local market knowledge.

    Ideal Profile:

    • An influential team leader with a proven ability to grow and scale merchant networks.

    Method of Application

    Send your CV to apply@gainconsultng.com

    Build your CV for free. Download in different templates.

  • Apply Now
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