Head of HR at Phillips Consulting

The job role is to formulate, develop and implement the company's Human Resources Strategy leading to the achievement of the company’s vision, and supporting business growth, operating efficiency, and effectiveness targets. The job role is responsible for all aspects of the company’s people-management systems and is charged with helping Executive Management achieve clarity around the essential and critical resourcing and capability deployment needs necessary for the attainment of organisational goals over time. The job role also provides strategic and functional leadership to the company’s Human Resources and Practice Administration Units.

Main Duties and Responsibilities

Strategic Objectives and Core Values:

• Design HR strategy in alignment of organisational objectives and ensure measurable indicators to ascertain the value of HR role in organisational strategy implementation.
• Develop effective HR strategic plans for supporting/enabling the attainment of short-, medium- and long-term business goals that ensure the company maintains its competitive edge.
• Design and deliver programs that ensure synergy across all units and branches to ensure alignment with corporate objectives.
• Provide an atmosphere that allow talent to thrive and provide ROI on employee acquisition and retention strategy

Recruitment and Selection:

• Responsible for manpower planning, designing and driving recruitment and selection strategy for the organisation.
• Manage the entire recruitment and selection life cycle – job requisition, job advertisement, shortlisting, selection tests, interviews, job offer letters, reference checks, employee induction/onboarding, and confirmation of new hires.
• Maintain a database of all applications; Screen and shortlist CVs for Tenants and Business Services staff across all levels including NYSC, law school, summer, and other internships.
• Scheduling and coordinating tests and interviews for shortlisted candidates.
• Create work schedules for Law school and summer interns.

Employee Relations:

• Formulate and implement sound, current and innovative HR policies in line with Labour laws and business objectives.
• Ensure all HR policies and procedures are effectively communicated to all employees and are understood and implemented.
• Serve as a link between management and employees by handling questions, interpreting and administering contracts, and helps resolve work-related issues.
• Responsible for maintaining the HR Information System platform while ensuring that employee personal information, salary and benefits (such as welfare, pension, medicals, etc.) are updated per time.
• Manage employee working conditions, disciplinary and grievance procedures, equal opportunities, redundancies and employee leave schedule.
• Make recommendations on improved systems, activities, policies and effective procedures for the growth of the Firm.
• Assist with seamless exit interviews, completing paperwork and make recommendations to management ensuring compliance of necessary intake and exit formalities and standard procedures
• Advise Chief Finance Officer on details of staff payroll, facilitating resolution to payroll errors.

Compensation and Benefits:

• Monitor and review the company’s salary and benefits structure to ensure a balance between control of costs and attracting/retaining staff.
• Conducts compensation surveys to measure the competitiveness of the company’s compensation and benefits package, and makes recommendations as appropriate.
• Provides timely and appropriate staff information to Finance department for salary review and administration.

Performance Management:

• Responsible for the development and implementation of a performance management framework that is tied to business strategy.
• Sending performance management-related correspondence to all members to initiate individual appraisal of staff every quarter.
• Ensuring all supervisors (across levels) complete performance appraisal feedback as at when due.
• Coordinate the employee performance appraisal process – educating employees, collating appraisal results, arranging for moderation review sessions, preparation, and presentation of performance appraisal reports to Partners.

Training and Development:

• Create training plans and training budgets in line with the Partner in charge of L&D’s review of employees’ training and developmental needs.
• Collaborate with Departmental Leads to gather employees’ training needs and proffer training interventions (both internal and external) within approved budgets.
• Organize in-house learning and development programs for appropriate staff on a regular basis and ensures full attendance of both trainees and facilitators.

Strategic Business Management

• Support strategic and tactical planning, risk management, quality control, organization development, and Firm planning processes.
• Oversee the general management of the Firm, proposing strategic and tactical initiatives for the consideration of the Partners.
• Working with the CIO, CFO, the Partners and BU leaders to develop strategic plans and performance measurement framework for each BU.
• Oversee Knowledge Acquisition and transfer initiatives across the Firm.
• Introduce and embed best practices that will enhance the Firm’s competitive advantage into our processes
• Support the development of systems for monitoring, measuring, and optimising business processes.
• Implement an appropriate range of Service and Quality standards
• Provide direction to the facilities and administrative support function
• Initiate, and project manage major facilities and building upgrade projects.

Requirements

Education, Qualification & Experience

• Minimum of a Bachelor’s degree in Humanities, Social Sciences or related field of study.
• A professional qualification of CIPMN, CIPD, SHRM and other recognized HR professional Institutions is essential.
• Possession of a Masters in Human Resources or a related degree is an added advantage.
• Minimum of ten (10) years cognate work experience with at least three (3) years of managerial experience, within a reputable and structured business environment, or a multinational corporation.

Skills & Competencies

• Strategic thinking ability to focus on the big picture
• Strong Management skills with a high degree of professionalism & maturity.
• Have a deep understanding of business and Strategic HR principles.
• Ability to develop and integrate HR strategies and initiatives with company's business strategies with minimal supervision.
• Working knowledge of Human Resources laws and regulations as well as global best practices.
• Able to coach, mentor, lead and collaborate with subordinates and other team members effectively
• Must be able to multi-task; capable of handling several issues at the same time to deliver results and meet desired deadlines
• Ability to show impartiality and zeal to maintain integrity.
• Flair for building Collaborative Relationships, and demonstrated teamwork skills
• Strong oral and written communication skills

Personal Attributes

• Analytical
• Computer Skills (MS Office & the Internet)
• Communication Skills
• Collaboration/Teamwork
• Commercial Awareness
• Customer Service/Focus
• Detail Orientation
• Leadership
• Integrity
• Initiative
• Planning & Organization
• Time Management